Provident Financial Services
239 Washington Street,
Jersey City, 7302, NJ,
United States
Jersey City, 7302, NJ,
United States
1 732-590-9200
Banking and Financial Services
Provident Financial Services Technographics
Provident Financial Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Provident Financial Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1124 Provident Financial Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Provident Financial Services has purchased the following applications: SAP SuccessFactors Recruiting for Recruiting, Applicant Tracking System in 2016, Q2 Digital Banking Platform for Digital Banking in 2020, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Provident Financial Services is running and its propensity to invest more and deepen its relationship with SAP , Q2 Software , Finastra or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Provident Financial Services revenues, which have grown to $505.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Provident Financial Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Provident Financial Services Tech Stack and Enterprise Applications
Provident Financial Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Provident Financial Services implemented SAP SuccessFactors Recruiting on its website. The deployment uses SAP SuccessFactors Recruiting Management as the primary applicant tracking capability, identified in the Recruiting,Applicant Tracking System category, to publish open roles and capture external applications through the corporate careers page. The configuration follows cloud SaaS delivery patterns and standard recruiting workflows common to financial services recruiting.
The implementation centers on the Recruiting Management module, with configuration for requisition creation, job posting to the public careers site, candidate profile capture, pipeline management, interview scheduling, and offer processing. Standard applicant tracking functions such as candidate screening, status transitions, and recruiter assignment were aligned to Talent Acquisition operations and HR intake processes. SAP SuccessFactors Recruiting is used as the system of record for external applicant interactions on the careers site.
Operational coverage is focused on HR and Talent Acquisition teams at Provident Financial Services, with the careers site acting as the primary entry point for candidates. Integrations described in source materials are limited to the website careers flow and the internal ATS workflows served by SAP SuccessFactors Recruiting Management. No other system integrations were specified in the provided information.
Governance is implemented through role based access and recruiter workflow controls to manage requisition approvals and candidate data handling in a regulated banking context. Process changes emphasize standardized requisition and candidate status workflows to support consistent hiring practices across the organization.
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Provident Financial Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Q2 Software | Legacy | Q2 Digital Banking Platform | Digital Banking | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020 Provident Financial Services implemented Q2 Digital Banking Platform, deploying a Digital Banking solution to centralize customer-facing online and mobile account services. The Q2 Digital Banking Platform was positioned to deliver unified account management for retail customers and to modernize digital channels used for deposits, payments, and loan servicing.
Implementation work focused on core Digital Banking capabilities including online account opening, mobile banking, payments and wallet enablement, secure authentication and session management, and self-service account administration. Configuration emphasized an API-first, multi-channel architecture and standard digital workflows for customer onboarding, account servicing, and electronic payments.
Operational integration tied the Q2 Digital Banking Platform into Provident Financial Services business functions including retail banking, customer service, operations, product management, and risk and compliance. Integrations were scoped to connect with the institution’s core banking systems, card and payment rails, identity and fraud screening systems, and customer service tooling to ensure end-to-end transaction flows and case management.
Governance and rollout used phased channel activation with centralized program oversight by product and operations leadership, supported by training and operational runbooks to align servicing and compliance teams. The implementation aligned with Q2 messaging that the platform helps enable account holders to easily, quickly, and securely save, borrow, and spend, and Provident Bank was listed among Q2 customers recognized on Forbes Best Banks in 2021.
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Digital Banking | ERP Services and Operations |
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2008 | 2008 |
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Provident Financial Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Provident Financial Services integrated Zoom to provide Audio Video and Web Conferencing capabilities directly on its public website. The Zoom implementation exposes browser-based meeting join flows and embedded video sessions, enabling real-time customer engagement via the corporate site. This aligns the application with customer-facing digital channels and front-line service interactions.
Functionally the deployment reflects standard Audio Video and Web Conferencing modules, including web client meeting capabilities, session management controls, and meeting moderation features consistent with the Zoom application. Operational scope centers on online customer interactions and digital channel engagement, with corporate IT and digital channels responsible for configuration, access control, and web embedding governance. The implementation positions Zoom as the on-site conferencing layer for customer-facing video interactions.
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Provident Financial Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Provident Financial Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2020 | 2020 |
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Provident Financial Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Provident Financial Services TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Provident Financial Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Provident Financial Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Provident Financial Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Provident Financial Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Customer Service Manager | Manager | Customer Service | |
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VP Customer Relationship Manager | VP | Customer Service | |
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EVP, Chief Corporate Services and Consumer Lending Officer | CXO | Finance | |
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EVP, Chief Digital and Innovation Officer | CXO | IT | |
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Banking Center Manager | Manager | IT | |
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VP Relationship Manager Business Banking | VP | Operations | |
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EVP & Chief Retail Banking Officer | CXO | Finance | |
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Apps Being Evaluated by Provident Financial Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Provident Financial Services IT executives and key decision makers. This section highlights Provident Financial Services's latest recorded technology evaluations, including Oracle WebLogic Server for Apps Development on 2026-03-27, FIS Core Banking for Core Banking on 2026-03-14, and FIS Data Integrity Manager (Formerly IntelliMatch) for Financial Consolidation and Close on 2025-04-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Provident Financial Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-27 | Provident Financial Services | Evaluated | Oracle | Oracle WebLogic Server | Apps Development | PaaS |
| 2026-03-14 | Provident Financial Services | Evaluated | FIS Global | FIS Core Banking | Core Banking | ERP Services and Operations |
| 2025-04-23 | Provident Financial Services | Evaluated | FIS Global | FIS Data Integrity Manager (Formerly IntelliMatch) | Financial Consolidation and Close | EPM |
| 2024-08-29 | Provident Financial Services | Evaluated |
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Core Banking | ERP Services and Operations |
| 2024-08-29 | Provident Financial Services | Evaluated |
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Legacy System | Legacy |
FAQ - APPS RUN THE WORLD Provident Financial Services Technographics
Provident Financial Services is a Banking and Financial Services organization based in United States,
with around 1124 employees and annual revenues of $505.0 million.
Provident Financial Services operates a diverse technology stack with applications such as
SAP SuccessFactors Recruiting, Q2 Digital Banking Platform and Zoom,
covering areas like Recruiting, Applicant Tracking System, Digital Banking and Audio Video and Web Conferencing.
Provident Financial Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Q2 Software and Zoom Video Communications.
Provident Financial Services recently adopted applications including
DocuSign eSignature in 2022, Cloudflare CDN in 2021 and Q2 Digital Banking Platform in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Provident Financial Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Provident Financial Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Provident Financial Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.