PRP Diagnostic Imaging
PRP Diagnostic Imaging Technographics
PRP Diagnostic Imaging Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PRP Diagnostic Imaging and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 PRP Diagnostic Imaging employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PRP Diagnostic Imaging has purchased the following applications: Ascender Preceda for Core HR in 2009, Microsoft 365 for Collaboration in 2021, FreshDesk Customer Support for Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PRP Diagnostic Imaging is running and its propensity to invest more and deepen its relationship with Ascender , Humanforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PRP Diagnostic Imaging revenues, which have grown to $320.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PRP Diagnostic Imaging intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PRP Diagnostic Imaging Tech Stack and Enterprise Applications
PRP Diagnostic Imaging HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascender | Legacy | Ascender Preceda | Core HR | HCM | n/a | 2009 | 2009 |
In 2009 PRP Diagnostic Imaging implemented Ascender Preceda to provide Core HR payroll and employee administration for its Australian healthcare operations. The deployment addressed payroll processing needs for an organization of approximately 1 000 employees and centralized a single application platform for HR pay-run orchestration and payroll recordkeeping.
The implementation emphasized Ascender Preceda payroll capabilities, configuring pay-run scheduling, statutory tax and superannuation calculations, pay element and deduction handling, and employee payroll record management. Ascender Preceda was used as the primary payroll engine within the Core HR scope, with configuration focused on recurring payroll automation, pay cycle controls, and staff pay-profile configuration.
Operational coverage included HR and payroll teams and extended to Finance for payroll accounting interactions and to site managers for leave and time approvals, reflecting typical Core HR process alignment between HR operations and payroll execution. Rollout practices aligned with centralized payroll governance, establishing payroll cutoffs, approval workflows, and role based access controls to separate payroll processing from payroll approval and finance reconciliation functions.
Governance and process restructuring centered on standardizing pay-run procedures and embedding payroll compliance controls within Ascender Preceda, while retaining operational handoffs between HR, payroll, and finance. The narrative is focused on the Ascender Preceda implementation in Core HR payroll for PRP Diagnostic Imaging in 2009 and its role in formalizing payroll operations.
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Payroll | HCM |
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2023 | 2023 |
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Time and Attendance | HCM |
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2023 | 2023 |
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PRP Diagnostic Imaging Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, PRP Diagnostic Imaging implemented Microsoft 365 to establish core collaboration services for its Australian healthcare operations. The deployment appears in the Collaboration category and is observable on the company website through Office 365 Mail used for external email, supporting an organization with about 1000 employees and concentrating on corporate communications and clinical administrative workflows.
PRP Diagnostic Imaging uses Microsoft 365 in the Collaboration category to support clinical and administrative communication workflows, leveraging mailbox and cloud collaboration capabilities such as email and document management. The Microsoft 365 implementation integrates Office 365 Mail with public-facing contact channels on the corporate site and is structured to provide centralized identity, access controls, and productivity services across administrative and clinical teams, with governance oriented around tenant configuration and standard collaboration modules like SharePoint and Teams as part of Microsoft 365.
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PRP Diagnostic Imaging CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, PRP Diagnostic Imaging implemented FreshDesk Customer Support on its public website, embedding the FreshDesk Customer Support web widget to capture patient and referrer enquiries. The deployment is explicitly tied to the Customer Support capability and serves as the primary web-facing intake for service requests and general support queries.
The FreshDesk Customer Support implementation centers on web-based ticketing workflows and a knowledge base to standardize responses, with configuration of automated routing and canned replies to streamline initial triage. Configuration likely includes SLA-aware ticket statuses and assignment rules consistent with Customer Support functional workflows, providing a centralized queue for web-submitted cases.
Operational coverage focuses on customer service interactions for patients and referring clinicians, routing cases into an internal support queue managed by PRP Diagnostic Imaging staff. Governance is structured around ticket ownership and knowledge management, with the FreshDesk Customer Support instance serving as the site's primary tool for capturing and organizing inbound web support activity.
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PRP Diagnostic Imaging IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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PRP Diagnostic Imaging CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at PRP Diagnostic Imaging
| First Name | Last Name | Title | Function | Department | Phone | |
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Human Resources Manager | Manager | HR | |
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Human Resources Advisor | Manager | HR | |
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Operations Manager | Manager | Finance | |
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Head of HR | Director | HR | |
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Senior HR Business Partner & Talent Manager | Director | HR | |
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Operations Support & HR Administration Team Member | Manager | HR | |
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Information Technology System Administrator | Manager | IT | |
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Human Resource Business Partner | Director | HR | |
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Operations Support & HR Administration Team Leader | Manager | HR | |
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Apps Being Evaluated by PRP Diagnostic Imaging Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PRP Diagnostic Imaging IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PRP Diagnostic Imaging digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD PRP Diagnostic Imaging Technographics
PRP Diagnostic Imaging is a Healthcare organization based in Australia,
with around 1000 employees and annual revenues of $320.0 million.
PRP Diagnostic Imaging operates a diverse technology stack with applications such as
Ascender Preceda, Microsoft 365 and FreshDesk Customer Support,
covering areas like Core HR, Collaboration and Customer Support.
PRP Diagnostic Imaging has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ascender, Microsoft and Freshworks.
PRP Diagnostic Imaging recently adopted applications including
Ascender Preceda Payroll in 2023, Humanforce Time and Attendance (formerly TimeTarget) in 2023 and FreshDesk Customer Support in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PRP Diagnostic Imaging’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PRP Diagnostic Imaging’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PRP Diagnostic Imaging technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.