PT Bank Sinarmas Tbk
Sinar Mas Land Plaza Menara 1 Lt. 1 & 2 Jl. MH. Thamrin No. 51 Gondangdia Mentang,
Jakarta, 10350,
Indonesia
Jakarta, 10350,
Indonesia
62 21 3199 0101
Banking and Financial Services
PT Bank Sinarmas Tbk Technographics
PT Bank Sinarmas Tbk Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PT Bank Sinarmas Tbk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5434 PT Bank Sinarmas Tbk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PT Bank Sinarmas Tbk has purchased the following applications: Temenos T24 for Core Banking in 2007, Hotjar for Customer Experience in 2020, Okta Identity Cloud for Identity and Access Management (IAM) in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PT Bank Sinarmas Tbk is running and its propensity to invest more and deepen its relationship with Temenos , Contentsquare , Okta or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PT Bank Sinarmas Tbk revenues, which have grown to $179.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PT Bank Sinarmas Tbk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PT Bank Sinarmas Tbk Tech Stack and Enterprise Applications
PT Bank Sinarmas Tbk ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007, PT Bank Sinarmas Tbk implemented Temenos T24 as its Core Banking platform to operationalize Financial Banking daily operations and project workflows. The Temenos T24 deployment was used as the system of record for account handling and financial transaction processing within the bank’s Financial Banking function.
Project scope included accountability for all Financial Banking projects, with project tracking from initial workshops through to project closure and result delivery. Operational responsibilities documented for Temenos T24 covered production support activities such as data error resolution, general ledger mismatch remediation, system bug management, and end of year procedures, together with design of system enhancements to improve process effectiveness.
Operational coverage emphasized coordination across internal and external stakeholders, specifically system administrators, change management teams, vendors, and the T24 helpdesk, and included sustained documentation for all Financial Banking processes. The implementation narrative ties Temenos T24 to daily operational support and project delivery, reflecting integration of vendor support workflows and internal operations without naming external integration points.
Governance practices centered on project-level tracking and production support processes, and operational governance extended to team management for the Financial Banking group through job assignment, task planning, and performance assessment. PT Bank Sinarmas Tbk Temenos T24 Core Banking supports an organized operational and governance model for the bank’s Financial Banking activities.
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PT Bank Sinarmas Tbk CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020 PT Bank Sinarmas Tbk deployed Hotjar on its public website as a Customer Experience application to support UX research, digital product and marketing functions. The implementation positions Hotjar as the bank's web behavioral analytics and feedback layer, instrumenting customer-facing pages to capture interaction data for digital channels and online banking touchpoints.
Hotjar was configured to collect session recordings, visual heatmaps, conversion funnel insights and on-page feedback widgets, delivering typical Customer Experience capabilities for behavioral analysis and qualitative user research. Operational ownership sits with digital product, UX and marketing teams, with governance established around data access and privacy controls to align session capture with consent and regulatory requirements, and with instrumentation scoped to the bank's public web properties rather than backend systems.
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PT Bank Sinarmas Tbk CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Okta | Legacy | Okta Identity Cloud | Identity and Access Management (IAM) | CyberSecurity | n/a | 2021 | 2021 |
In 2021, PT Bank Sinarmas Tbk implemented Okta Identity Cloud to secure customer access and authentication on its public-facing website. The bank deployed Okta Identity Cloud as an Identity and Access Management (IAM) solution to centralize web authentication flows for digital channels and customer login experiences.
The implementation configured Okta Identity Cloud's cloud-hosted identity platform capabilities to support web authentication, single sign-on, and adaptive multi-factor authentication, and it was aligned with standard identity protocols such as OpenID Connect and SAML for front-end application integration. Configuration work focused on authentication policies, session management, and conditional access controls consistent with Identity and Access Management (IAM) functional patterns.
Operationally the deployment is scoped to the bank's website and customer-facing digital channels, with technical ownership expected within IT security and digital channels teams who manage policy configuration and operational monitoring. Governance practices emphasized centralized access policy configuration, authentication policy enforcement, and event logging for web access, with staged rollout and policy tuning applied through the bank's operational change processes.
Okta Identity Cloud is restated as the implemented application, and the narrative reflects PT Bank Sinarmas Tbk Okta Identity Cloud Identity and Access Management (IAM) relationship focused on customer web authentication and access control functions.
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IT Decision Makers and Key Stakeholders at PT Bank Sinarmas Tbk
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by PT Bank Sinarmas Tbk Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PT Bank Sinarmas Tbk IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PT Bank Sinarmas Tbk digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD PT Bank Sinarmas Tbk Technographics
PT Bank Sinarmas Tbk is a Banking and Financial Services organization based in Indonesia,
with around 5434 employees and annual revenues of $179.0 million.
PT Bank Sinarmas Tbk operates a diverse technology stack with applications such as
Temenos T24, Hotjar and Okta Identity Cloud,
covering areas like Core Banking, Customer Experience and Identity and Access Management (IAM).
PT Bank Sinarmas Tbk has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Temenos, Contentsquare and Okta.
PT Bank Sinarmas Tbk recently adopted applications including
Okta Identity Cloud in 2021, Hotjar in 2020 and Temenos T24 in 2007,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PT Bank Sinarmas Tbk’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PT Bank Sinarmas Tbk’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PT Bank Sinarmas Tbk technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.