AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

PT Citas Otis Elevator Indonesia Tech Stack and Enterprise Applications

PT Citas Otis Elevator Indonesia ERP
Vendor
Previous System
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Category
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VAR/SI
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Insight
Oracle Legacy Oracle JD Edwards EnterpriseOne ERP Financial ERP n/a 2021 2021
In 2021, PT Citas Otis Elevator Indonesia implemented Oracle JD Edwards EnterpriseOne as an ERP Financial application to standardize accounts payable and adjacent finance operations. The deployment centered on finance team workflows and vendor-facing payment processing across the company, with the implementation explicitly focused on invoice completeness, coding to GL accounts, and documentation controls. Oracle JD Edwards EnterpriseOne was configured to support end to end accounts payable processing, handling PO invoices, Non-PO invoices, forwarder charges, prepayments, and intercompany invoices. Functional capabilities emphasized invoice verification and arithmetic validation, GRNI cleanup processes, petty cash calculation, recording of Remaining Performance Obligation details, and structured support for treasury documentation workflows such as bank guarantee request forms, declaration letters for forex, due date extension letters, and promissory notes. Operational processes tied the ERP Financial system to document management practices and cross‑department coordination rather than third party connectors. Scanning and uploading of invoices and supporting files to a shared drive was an explicit part of the workflow, and day to day operations required coordination between the finance/AP team, tax team for VAT and WHT matters, Purchasing, and the NE Field Construction Department for GRN and payment approvals. The implementation supported weekly and month end reporting needs by providing structured invoice trackers and data collection for month end close. Governance and process redesign emphasized strict invoice intake and control, updating a central tracker that listed all invoices and their GL coding in line with company policies, filing of invoices PIB and payment documents, stamping paid invoices, and follow up processes for approvals and GRN numbers. The team maintained operational capacity to process approximately 150 invoices per week, and the JD Edwards EnterpriseOne configuration was used to support ongoing vendor inquiry handling, GRNI reconciliation, and ad hoc finance tasks as required.
PT Citas Otis Elevator Indonesia Collaboration
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Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, PT Citas Otis Elevator Indonesia implemented Cisco Webex Meetings on its website, deploying Cisco Webex Meetings to provide browser-accessible conferencing for both internal users and external customers. The deployment exposes meeting join flows and scheduled session links on public web pages, positioning Cisco Webex Meetings within the Audio Video and Web Conferencing category to support remote interaction from the corporate web channel. The implementation emphasizes web-embedded join experiences and leverages core Audio Video and Web Conferencing capabilities such as video and audio conferencing, screen sharing, recording, and meeting scheduling to enable corporate communications, sales engagement, and field service coordination across Indonesia. Governance focused on web publishing controls and meeting lifecycle processes to standardize how sessions are provisioned and accessed from the company website, with the relationship clearly defined as PT Citas Otis Elevator Indonesia using Cisco Webex Meetings for business collaboration and customer-facing meeting workflows.
PT Citas Otis Elevator Indonesia Content Management
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DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2021 2021
In 2021, PT Citas Otis Elevator Indonesia deployed DocuSign eSignature to enable Digital Signing capabilities on its public website. The deployment embedded DocuSign eSignature signing flows into customer facing pages to capture electronic acceptances and signatures for service agreements and site visit confirmations. Configuration used template management, envelope routing, and audit trail features typical of Digital Signing solutions to standardize web based signature capture and document workflows. Operational control was organized through centralized administrator accounts and role based access, with templates and signing workflows managed centrally to limit variation across business units. The implementation emphasized embedded signing and configurable routing rather than deep backend integrations, keeping a lightweight architecture appropriate for a 300 employee manufacturing subsidiary. Governance practices included standardized template approval and retention policies to preserve auditability and compliance for documents signed via DocuSign eSignature. DocuSign eSignature is used to support customer contract execution and field service confirmation workflows on the company website.
Web Content Management Content Management 2020 2020
PT Citas Otis Elevator Indonesia CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2017 2017
Customer Experience CRM 2022 2022
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
PT Citas Otis Elevator Indonesia TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
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Insight
Governance, Risk and Compliance TRM 2021 2021
PT Citas Otis Elevator Indonesia IaaS
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Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2022 2022
PT Citas Otis Elevator Indonesia CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2011 2011

IT Decision Makers and Key Stakeholders at PT Citas Otis Elevator Indonesia

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by PT Citas Otis Elevator Indonesia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PT Citas Otis Elevator Indonesia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PT Citas Otis Elevator Indonesia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD PT Citas Otis Elevator Indonesia Technographics
PT Citas Otis Elevator Indonesia is a Manufacturing organization based in Indonesia, with around 300 employees and annual revenues of $80.0 million.
PT Citas Otis Elevator Indonesia operates a diverse technology stack with applications such as Oracle JD Edwards EnterpriseOne, Cisco Webex Meetings and DocuSign eSignature, covering areas like ERP Financial, Audio Video and Web Conferencing and Digital Signing.
PT Citas Otis Elevator Indonesia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Cisco Systems and DocuSign.
PT Citas Otis Elevator Indonesia recently adopted applications including Survicate Customer Experience and Survey Software in 2022, Amazon S3 in 2022 and Microsoft Azure CDN in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PT Citas Otis Elevator Indonesia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates PT Citas Otis Elevator Indonesia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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