Jakarta, 12560,
Indonesia
PT Citas Otis Elevator Indonesia Technographics
PT Citas Otis Elevator Indonesia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PT Citas Otis Elevator Indonesia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 PT Citas Otis Elevator Indonesia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PT Citas Otis Elevator Indonesia has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PT Citas Otis Elevator Indonesia is running and its propensity to invest more and deepen its relationship with Oracle , Cisco Systems , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PT Citas Otis Elevator Indonesia revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PT Citas Otis Elevator Indonesia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PT Citas Otis Elevator Indonesia Tech Stack and Enterprise Applications
PT Citas Otis Elevator Indonesia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, PT Citas Otis Elevator Indonesia implemented Oracle JD Edwards EnterpriseOne as an ERP Financial application to standardize accounts payable and adjacent finance operations. The deployment centered on finance team workflows and vendor-facing payment processing across the company, with the implementation explicitly focused on invoice completeness, coding to GL accounts, and documentation controls.
Oracle JD Edwards EnterpriseOne was configured to support end to end accounts payable processing, handling PO invoices, Non-PO invoices, forwarder charges, prepayments, and intercompany invoices. Functional capabilities emphasized invoice verification and arithmetic validation, GRNI cleanup processes, petty cash calculation, recording of Remaining Performance Obligation details, and structured support for treasury documentation workflows such as bank guarantee request forms, declaration letters for forex, due date extension letters, and promissory notes.
Operational processes tied the ERP Financial system to document management practices and cross‑department coordination rather than third party connectors. Scanning and uploading of invoices and supporting files to a shared drive was an explicit part of the workflow, and day to day operations required coordination between the finance/AP team, tax team for VAT and WHT matters, Purchasing, and the NE Field Construction Department for GRN and payment approvals. The implementation supported weekly and month end reporting needs by providing structured invoice trackers and data collection for month end close.
Governance and process redesign emphasized strict invoice intake and control, updating a central tracker that listed all invoices and their GL coding in line with company policies, filing of invoices PIB and payment documents, stamping paid invoices, and follow up processes for approvals and GRN numbers. The team maintained operational capacity to process approximately 150 invoices per week, and the JD Edwards EnterpriseOne configuration was used to support ongoing vendor inquiry handling, GRNI reconciliation, and ad hoc finance tasks as required.
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PT Citas Otis Elevator Indonesia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, PT Citas Otis Elevator Indonesia implemented Cisco Webex Meetings on its website, deploying Cisco Webex Meetings to provide browser-accessible conferencing for both internal users and external customers. The deployment exposes meeting join flows and scheduled session links on public web pages, positioning Cisco Webex Meetings within the Audio Video and Web Conferencing category to support remote interaction from the corporate web channel.
The implementation emphasizes web-embedded join experiences and leverages core Audio Video and Web Conferencing capabilities such as video and audio conferencing, screen sharing, recording, and meeting scheduling to enable corporate communications, sales engagement, and field service coordination across Indonesia. Governance focused on web publishing controls and meeting lifecycle processes to standardize how sessions are provisioned and accessed from the company website, with the relationship clearly defined as PT Citas Otis Elevator Indonesia using Cisco Webex Meetings for business collaboration and customer-facing meeting workflows.
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PT Citas Otis Elevator Indonesia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, PT Citas Otis Elevator Indonesia deployed DocuSign eSignature to enable Digital Signing capabilities on its public website. The deployment embedded DocuSign eSignature signing flows into customer facing pages to capture electronic acceptances and signatures for service agreements and site visit confirmations. Configuration used template management, envelope routing, and audit trail features typical of Digital Signing solutions to standardize web based signature capture and document workflows.
Operational control was organized through centralized administrator accounts and role based access, with templates and signing workflows managed centrally to limit variation across business units. The implementation emphasized embedded signing and configurable routing rather than deep backend integrations, keeping a lightweight architecture appropriate for a 300 employee manufacturing subsidiary. Governance practices included standardized template approval and retention policies to preserve auditability and compliance for documents signed via DocuSign eSignature. DocuSign eSignature is used to support customer contract execution and field service confirmation workflows on the company website.
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Web Content Management | Content Management |
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2020 | 2020 |
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PT Citas Otis Elevator Indonesia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PT Citas Otis Elevator Indonesia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PT Citas Otis Elevator Indonesia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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PT Citas Otis Elevator Indonesia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at PT Citas Otis Elevator Indonesia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by PT Citas Otis Elevator Indonesia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||