Albuquerque, 87102, NM,
United States
Public Service Company of New Mexico Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Public Service Company of New Mexico and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3150 Public Service Company of New Mexico employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Public Service Company of New Mexico has purchased the following applications: AspenTech OSI Distributed Energy Resource Management System for Asset Performance Management in 2022, KUBRA IQ for Natural Language Processing in 2023, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Public Service Company of New Mexico is running and its propensity to invest more and deepen its relationship with AspenTech , IBM , KUBRA or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Public Service Company of New Mexico revenues, which have grown to $1.09 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Public Service Company of New Mexico intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AspenTech | Legacy | AspenTech OSI Distributed Energy Resource Management System | Asset Performance Management | ERP Services and Operations | n/a | 2022 | 2023 |
In 2022 Public Service Company of New Mexico implemented AspenTech OSI Distributed Energy Resource Management System, a Distributed Energy Resource Management System, to optimize large-scale battery assets across its New Mexico operations. The deployment is centered on AspenTech OSI Integra DERMS capabilities and is explicitly described by the vendor webinar as PNM using Integra DERMS for battery optimization and market participation.
The implementation configures functional capabilities typical of a Distributed Energy Resource Management System, including continuous battery optimization and automated asset dispatch coordination to align battery operation with generation and transmission constraints. Configuration emphasized operational modules for battery asset optimization and orchestration of DER dispatch to support generation and transmission management objectives.
Integrations implemented include interfaces into generation and transmission management systems and market-facing connectivity to enable wholesale market participation, with the operational scope focused on generation and transmission business functions in New Mexico. The deployment enabled continuous battery optimization and market participation as stated in the implementation notes, and governance appears to concentrate on operational coordination between generation, transmission, and market operations rather than on enterprise ERP integration.
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Enterprise Asset Management | ERP Services and Operations |
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2013 | 2013 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| KUBRA | Legacy | KUBRA IQ | Natural Language Processing | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Public Service Company of New Mexico implemented KUBRA IQ, a Natural Language Processing application, as part of a broader customer outage information upgrade. The initiative rolled out KUBRA Storm Center 5 functionality to deliver a mobile friendly, real time outage map with improved search by county, city, and ZIP code and added Spanish language support for customers in New Mexico.
KUBRA IQ was configured to provide Natural Language Processing capabilities that align with outage mapping use cases, including parsing customer location queries, normalizing place names and ZIP inputs, and supporting language detection to route content to Spanish language presentation. The implementation emphasized customer facing search relevance and intent recognition tied to the Storm Center outage map workflow.
Operational scope centered on customer communications and outage management for PNM customers across New Mexico, with the public facing outage map accessible on mobile devices. The combined deployment of KUBRA IQ and Storm Center 5 enhanced outage communications and transparency for customers through real time status updates, localized search, and multilingual support.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Workspace | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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