AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Public Service Company of New Mexico Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
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Insight
AspenTech Legacy AspenTech OSI Distributed Energy Resource Management System Asset Performance Management ERP Services and Operations n/a 2022 2023
In 2022 Public Service Company of New Mexico implemented AspenTech OSI Distributed Energy Resource Management System, a Distributed Energy Resource Management System, to optimize large-scale battery assets across its New Mexico operations. The deployment is centered on AspenTech OSI Integra DERMS capabilities and is explicitly described by the vendor webinar as PNM using Integra DERMS for battery optimization and market participation. The implementation configures functional capabilities typical of a Distributed Energy Resource Management System, including continuous battery optimization and automated asset dispatch coordination to align battery operation with generation and transmission constraints. Configuration emphasized operational modules for battery asset optimization and orchestration of DER dispatch to support generation and transmission management objectives. Integrations implemented include interfaces into generation and transmission management systems and market-facing connectivity to enable wholesale market participation, with the operational scope focused on generation and transmission business functions in New Mexico. The deployment enabled continuous battery optimization and market participation as stated in the implementation notes, and governance appears to concentrate on operational coordination between generation, transmission, and market operations rather than on enterprise ERP integration.
Enterprise Asset Management ERP Services and Operations 2013 2013
AI-Powered Application
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VAR/SI
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Insight
KUBRA Legacy KUBRA IQ Natural Language Processing AI-Powered Application n/a 2023 2023
In 2023, Public Service Company of New Mexico implemented KUBRA IQ, a Natural Language Processing application, as part of a broader customer outage information upgrade. The initiative rolled out KUBRA Storm Center 5 functionality to deliver a mobile friendly, real time outage map with improved search by county, city, and ZIP code and added Spanish language support for customers in New Mexico. KUBRA IQ was configured to provide Natural Language Processing capabilities that align with outage mapping use cases, including parsing customer location queries, normalizing place names and ZIP inputs, and supporting language detection to route content to Spanish language presentation. The implementation emphasized customer facing search relevance and intent recognition tied to the Storm Center outage map workflow. Operational scope centered on customer communications and outage management for PNM customers across New Mexico, with the public facing outage map accessible on mobile devices. The combined deployment of KUBRA IQ and Storm Center 5 enhanced outage communications and transparency for customers through real time status updates, localized search, and multilingual support.
Collaboration
Vendor
Previous System
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Category
Market
VAR/SI
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Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
CRM
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Application
Category
Market
VAR/SI
When
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Insight
Customer Experience CRM 2018 2018
Customer Experience CRM 2019 2019
Marketing Automation CRM 2019 2019
PaaS
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Category
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VAR/SI
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Live
Insight
Apps Development PaaS 2018 2018
IaaS
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VAR/SI
When
Live
Insight
Digital Workspace IaaS 2014 2014
CyberSecurity
Vendor
Previous System
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Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2019 2019
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at Public Service Company of New Mexico
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Public Service Company of New Mexico Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Public Service Company of New Mexico Technographics

Public Service Company of New Mexico is a Utilities organization based in United States, with around 3150 employees and annual revenues of $1.09 billion.

Public Service Company of New Mexico operates a diverse technology stack with applications such as AspenTech OSI Distributed Energy Resource Management System, KUBRA IQ and Cisco Webex Meetings, covering areas like Asset Performance Management, Natural Language Processing and Audio Video and Web Conferencing.

Public Service Company of New Mexico has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as AspenTech, KUBRA and Cisco Systems.

Public Service Company of New Mexico recently adopted applications including KUBRA IQ in 2023, AspenTech OSI Distributed Energy Resource Management System in 2022 and Cisco Webex Meetings in 2020, highlighting its ongoing modernization strategy.

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Our research team continuously updates Public Service Company of New Mexico’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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