Public Service Company of New Mexico
414 Silver Ave. SW,
Albuquerque, 87102, NM,
United States
Albuquerque, 87102, NM,
United States
1 505-241-2700
Utilities
Public Service Company of New Mexico Technographics
Public Service Company of New Mexico Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Public Service Company of New Mexico and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3150 Public Service Company of New Mexico employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Public Service Company of New Mexico has purchased the following applications: AspenTech OSI Distributed Energy Resource Management System for Asset Performance Management in 2022, KUBRA IQ for Natural Language Processing in 2023, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Public Service Company of New Mexico is running and its propensity to invest more and deepen its relationship with AspenTech , IBM , KUBRA or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Public Service Company of New Mexico revenues, which have grown to $1.09 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Public Service Company of New Mexico intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Public Service Company of New Mexico Tech Stack and Enterprise Applications
Public Service Company of New Mexico ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AspenTech | Legacy | AspenTech OSI Distributed Energy Resource Management System | Asset Performance Management | ERP Services and Operations | n/a | 2022 | 2023 |
In 2022 Public Service Company of New Mexico implemented AspenTech OSI Distributed Energy Resource Management System, a Distributed Energy Resource Management System, to optimize large-scale battery assets across its New Mexico operations. The deployment is centered on AspenTech OSI Integra DERMS capabilities and is explicitly described by the vendor webinar as PNM using Integra DERMS for battery optimization and market participation.
The implementation configures functional capabilities typical of a Distributed Energy Resource Management System, including continuous battery optimization and automated asset dispatch coordination to align battery operation with generation and transmission constraints. Configuration emphasized operational modules for battery asset optimization and orchestration of DER dispatch to support generation and transmission management objectives.
Integrations implemented include interfaces into generation and transmission management systems and market-facing connectivity to enable wholesale market participation, with the operational scope focused on generation and transmission business functions in New Mexico. The deployment enabled continuous battery optimization and market participation as stated in the implementation notes, and governance appears to concentrate on operational coordination between generation, transmission, and market operations rather than on enterprise ERP integration.
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Enterprise Asset Management | ERP Services and Operations |
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2013 | 2013 |
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Public Service Company of New Mexico AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| KUBRA | Legacy | KUBRA IQ | Natural Language Processing | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Public Service Company of New Mexico implemented KUBRA IQ, a Natural Language Processing application, as part of a broader customer outage information upgrade. The initiative rolled out KUBRA Storm Center 5 functionality to deliver a mobile friendly, real time outage map with improved search by county, city, and ZIP code and added Spanish language support for customers in New Mexico.
KUBRA IQ was configured to provide Natural Language Processing capabilities that align with outage mapping use cases, including parsing customer location queries, normalizing place names and ZIP inputs, and supporting language detection to route content to Spanish language presentation. The implementation emphasized customer facing search relevance and intent recognition tied to the Storm Center outage map workflow.
Operational scope centered on customer communications and outage management for PNM customers across New Mexico, with the public facing outage map accessible on mobile devices. The combined deployment of KUBRA IQ and Storm Center 5 enhanced outage communications and transparency for customers through real time status updates, localized search, and multilingual support.
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Public Service Company of New Mexico Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Public Service Company of New Mexico deployed Cisco Webex Meetings. Cisco Webex Meetings is used on their website and is categorized as Audio Video and Web Conferencing. The deployment leverages Cisco’s cloud-hosted meeting platform to provide browser and client-based video meetings, audio bridging, screen sharing, meeting recording, and scheduled sessions for external and internal attendees. The presence on the public-facing site indicates a configuration oriented to public join flows and hosted virtual sessions accessible from pnm.com.
Functional capabilities implemented include real-time video and audio conferencing, screen share, recording and playback, meeting scheduling, and guest join workflows that are typical for Audio Video and Web Conferencing platforms. Integration with the corporate website implies embedded join links or widget-based access, enabling customer and stakeholder engagement alongside employee collaboration. Administrative governance is managed through Cisco Webex administrative controls to enforce meeting access, participant permissions, and recording settings consistent with organizational conferencing policy.
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Public Service Company of New Mexico CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Public Service Company of New Mexico PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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Public Service Company of New Mexico IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Workspace | IaaS |
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2014 | 2014 |
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Public Service Company of New Mexico CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Public Service Company of New Mexico
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Operations | Director | Finance | |
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Managing Director | Director | Finance | |
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Maintenance Manager | Manager | Finance | |
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Operations Manager | Manager | Finance | |
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Operations Manager | Manager | Finance | |
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Operations Manager | Manager | Finance | |
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Director Of Power Operations | Director | Finance | |
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Apps Being Evaluated by Public Service Company of New Mexico Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Public Service Company of New Mexico IT executives and key decision makers. This section highlights Public Service Company of New Mexico's latest recorded technology evaluations, including Oracle PeopleSoft Enterprise Succession Planning for Succession and Leadership Planning on 2025-10-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Public Service Company of New Mexico digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-29 | Public Service Company of New Mexico | Evaluated | Oracle | Oracle PeopleSoft Enterprise Succession Planning | Succession and Leadership Planning | HCM |
FAQ - APPS RUN THE WORLD Public Service Company of New Mexico Technographics
Public Service Company of New Mexico is a Utilities organization based in United States,
with around 3150 employees and annual revenues of $1.09 billion.
Public Service Company of New Mexico operates a diverse technology stack with applications such as
AspenTech OSI Distributed Energy Resource Management System, KUBRA IQ and Cisco Webex Meetings,
covering areas like Asset Performance Management, Natural Language Processing and Audio Video and Web Conferencing.
Public Service Company of New Mexico has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as AspenTech, KUBRA and Cisco Systems.
Public Service Company of New Mexico recently adopted applications including
KUBRA IQ in 2023, AspenTech OSI Distributed Energy Resource Management System in 2022 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Public Service Company of New Mexico’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Public Service Company of New Mexico’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Public Service Company of New Mexico technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.