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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Pueblo Bonito Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP SAP R/3 SAP S/4 HANA ERP Financial ERP Financial Management n/a 2015 2015
In 2015, Pueblo Bonito implemented SAP S/4 HANA as its ERP Financial system, migrating from SAP R/3 to a modern SAP S/4 HANA architecture. The implementation targeted corporate finance and accounting for the Mexico-based hospitality operator, establishing SAP S/4 HANA as the central ERP Financial backbone for group financial management. The deployment leveraged SAP S/4 HANA core financial capabilities, including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, treasury functions, and financial reporting. Configuration emphasized the SAP S/4 HANA simplified data model and in-memory HANA platform to enable a unified ledger and real-time financial postings, alongside standard financial master data consolidation. Operational scope centered on centralized financial close and harmonized chart of accounts across the hospitality business, with process standardization for period end close, intercompany accounting, and fixed asset management. Governance workstreams accompanied the technical rollout, focusing on master data governance, standardized accounting policies, and role based access controls within the SAP S/4 HANA environment. The migration path documented for Pueblo Bonito reflects a transition from SAP R/3 to SAP S/4 HANA that combined data migration, harmonization of financial processes, and configuration of core ERP Financial modules. The implementation is listed publicly as a SAP S/4 HANA customer and serves as the financial systems foundation for the companys accounting and treasury operations.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sojern Legacy Sojern Guest Management ERP Services and Operations n/a 2017 2017
In 2017 Pueblo Bonito implemented Sojern as a Guest Management solution on its website, embedding the vendor platform to support web‑based guest acquisition and audience activation. The deployment targeted site-level guest interactions to inform marketing efforts for the leisure and hospitality portfolio based in Mexico. The Sojern implementation emphasized Guest Management capabilities such as traveler intent profiling, audience segmentation, and campaign orchestration tied to on-site behavior. Configuration centered on capturing browsing and booking signals for segmentation and campaign activation, with Sojern used to maintain and apply guest profiles and targeting lists for digital marketing workflows. Architecturally the implementation was web-embedded, instrumenting the corporate website to stream guest signals into Sojern’s platform for real-time audience evaluation and activation. Operational ownership sat with marketing and e-commerce teams, who used Sojern to shape direct booking campaigns and retargeting efforts across the website channel. Governance and workflow were organized around centralized audience management and campaign governance to ensure consistent segment definitions and activation rules, with processes defined for list updates and campaign handoffs between marketing and revenue teams. The narrative links Pueblo Bonito, Sojern, Guest Management, and the company business functions of marketing and e-commerce, reflecting a site-focused deployment of the Guest Management application.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018 Pueblo Bonito implemented Microsoft 365 to support Collaboration across its corporate and resort operations. The company website includes references to Microsoft 365 presence, indicating public facing use of the Microsoft 365 tenant for productivity services. The Microsoft 365 deployment centers on core Collaboration capabilities, including Exchange Online for enterprise email, SharePoint Online for document management and intranet sites, Microsoft Teams for real time communication and meeting orchestration, OneDrive for employee file sync, and the Office desktop and web apps for content creation. Configuration work focused on tenant provisioning, mailbox and site architecture, and Teams topology aligned to property and functional teams. Operational governance was implemented through centralized tenant administration, user provisioning and role based access controls, and SharePoint library governance for standard operating procedures and policies. The implementation emphasizes Collaboration for business functions such as operations, reservations, marketing, and corporate administration with Teams channels and SharePoint sites used to coordinate guest services and back office workflows.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2019 2019
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Marketing Automation CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Pueblo Bonito
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Pueblo Bonito Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Pueblo Bonito Technographics

Pueblo Bonito is a Leisure and Hospitality organization based in Mexico, with around 1000 employees and annual revenues of $200.0 million.

Pueblo Bonito operates a diverse technology stack with applications such as SAP S/4 HANA, Sojern and Microsoft 365, covering areas like ERP Financial, Guest Management and Collaboration.

Pueblo Bonito has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Sojern and Microsoft.

Pueblo Bonito recently adopted applications including Cloudflare CDN in 2021, Microsoft Azure Cloud Services in 2020 and Amazon Elastic Load Balancing (ELB) in 2020, highlighting its ongoing modernization strategy.

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