Puget Sound Energy
10885 NE 4th Street, 355 110th Avenue NE,
Bellevue, 98004, WA,
United States
Bellevue, 98004, WA,
United States
1 888-225-5773
Utilities
Puget Sound Energy Technographics
Puget Sound Energy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Puget Sound Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3300 Puget Sound Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Puget Sound Energy has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2013, Sterling Background Check for BackGround Screening in 2015, SAP Enterprise Asset Management for Enterprise Asset Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Puget Sound Energy is running and its propensity to invest more and deepen its relationship with SAP , Sterling Talent Solutions , CGI Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Puget Sound Energy revenues, which have grown to $3.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Puget Sound Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Puget Sound Energy Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, Puget Sound Energy implemented SAP ERP ECC 6.0 as its ERP Financial backbone, deploying the SAP Utilities ISU industry solution alongside a large CRM and ISU Billing implementation. The SAP ERP ECC 6.0 system went live April 1, 2013, consolidating billing, invoicing, and financial transaction processing into a unified ERP Financial platform. The program explicitly embedded ISU Billing and CRM capabilities to support utility-specific customer and billing workflows.
Configuration work focused on SAP Utilities ISU modules including billing and invoicing, accounts receivable, and customer master data management, aligning standard meter-to-cash processes with utility revenue accounting. The CRM component was implemented to link customer service and field interactions to ISU Billing records, improving transactional consistency between customer care and billing operations. Operational coverage targeted customer service, billing, and finance functions within Puget Sound Energy utility operations, with governance directed at business process standardization and centralized ERP Financial controls during the April 1, 2013 cutover.
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ERP Financial | ERP Financial Management |
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2018 | 2019 |
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Expense Management | ERP Financial Management |
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2010 | 2010 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2015 | 2015 |
In 2015, Puget Sound Energy implemented Sterling Background Check as its BackGround Screening solution. The initiative was aligned with PSE’s broader SaaS HRIS rollout of SAP SuccessFactors, with recruiting and onboarding identified as primary integration targets.
Sterling Background Check was configured to support standard background screening workflows tied into SAP SuccessFactors Recruiting and SAP SuccessFactors Onboarding modules. Functional capabilities implemented included automated screening order initiation from the recruiting module, adjudication status tracking surfaced to hiring managers, and centralized screening result record updates to candidate profiles.
Integration work focused on automated data exchange between Sterling Background Check and SAP SuccessFactors e-Recruiting and Onboarding, with role based access for HR recruiters and hiring managers. Operational coverage centered on PSE’s talent acquisition and HR operations supporting approximately 3,300 employees across the utility, embedding screening into core recruitment and new hire processing.
Project governance was led by a cross functional team spanning IT PMO, Purchasing, and HR, which produced a detailed RFP for background screening and created as-is process documentation to support training and hassle mapping. Vendor performance management and contract maintenance for Sterling Talent Solutions were ongoing responsibilities handled by HR, with primary HR contacts owning UAT and intake workflows for continued maintenance.
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Compensation Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2015 | 2016 |
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Employee Experience | HCM |
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2019 | 2020 |
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Onboarding | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Talent Management | HCM |
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2017 | 2017 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2007 | 2008 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017 Puget Sound Energy implemented SAP Enterprise Asset Management. The deployment targeted Enterprise Asset Management to centralize asset master records and transactional maintenance data across utility operations, aligning asset lifecycle and field device information with the SAP EAM data model. Implementation scope emphasized migrating technical, business, and transaction datasets required for core asset management workflows.
SAP Enterprise Asset Management was configured to support asset master maintenance, device and installation records, work order and maintenance execution data, and contract level associations. Data objects migrated included technical master data such as connection object, premise, device location, device, and installation, business master data such as contract and contract account, and transactional data such as meter reads and installation facts. Configuration work focused on mapping source attributes to SAP EAM objects and preparing module-level validation rules to support operational processes.
Data migration followed structured extraction, transform, load processes with defined reconciliation and testing workflows. The program documented migration action plans, performed mapping and GAP analysis to capture business rules, identified data cleansing requirements with business owners, and executed mock load cycles to resolve errors and reprocess records. Testing included data accuracy verification and business matching of migrated objects with support from information stewards and business testers.
Governance established migration work plans, requirements reviews, and cutover sequencing to coordinate go-live activities. Change in workflow centered on data stewardship responsibilities, reconciliation procedures to ensure source to SAP counts, and ongoing coordination between IT and business teams to validate asset and transactional data post-migration. The implementation emphasized operational orchestration of data migration activities and structured testing to enable SAP Enterprise Asset Management to operate as the authoritative asset system.
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Field Service Management | ERP Services and Operations |
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2013 | 2013 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2015 | 2015 |
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Sales Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Procurement | Procurement |
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1995 | 1995 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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1995 | 1995 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Puget Sound Energy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Puget Sound Energy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Puget Sound Energy IT executives and key decision makers. This section highlights Puget Sound Energy's latest recorded technology evaluations, including SAP ERP ECC 6.0 - Treasury (TR) for Treasury Management on 2024-11-21, Kraken Platform for Utilities Customer Care and Billing on 2024-09-11, and CDK Global DMS for Dealership Management on 2024-06-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Puget Sound Energy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Puget Sound Energy Technographics
Puget Sound Energy is a Utilities organization based in United States,
with around 3300 employees and annual revenues of $3.80 billion.
Puget Sound Energy operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Sterling Background Check and SAP Enterprise Asset Management,
covering areas like ERP Financial, BackGround Screening and Enterprise Asset Management.
Puget Sound Energy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Sterling Talent Solutions.
Puget Sound Energy recently adopted applications including
PowerPlan Rate Case and ROE Management in 2023, Uniphore U-Self Service in 2022 and Coveo Relevance Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Puget Sound Energy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Puget Sound Energy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Puget Sound Energy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.