Jakarta, 13910,
Indonesia
Puninar Logistics Technographics
Puninar Logistics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Puninar Logistics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Puninar Logistics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Puninar Logistics has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2016, Tawk.to for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Puninar Logistics is running and its propensity to invest more and deepen its relationship with Oracle , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Puninar Logistics revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Puninar Logistics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Puninar Logistics Tech Stack and Enterprise Applications
Puninar Logistics ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016 Puninar Logistics implemented Oracle Cloud ERP in a focused program that ran from July 2016 to December 2016, delivering a finance-centric enterprise application suite for the companys transportation and distribution operations. The deployment centered on Oracle Fusion 11g Financials Cloud Services and Oracle Planning & Budgeting Cloud Services, aligning the implementation timeline to a six month project window.
The implementation included functional modules from Oracle Fusion 11g Financials Cloud Services, explicitly GL, AP, AR, CM, FA, PO, INV, and SSP, providing general ledger, accounts payable, accounts receivable, cash management, fixed assets, procurement, inventory management, and subledger processing. Oracle Planning & Budgeting Cloud Services was implemented to provide integrated budgeting and planning capability alongside transactional financials, enabling planning workflows to connect with the core financial modules. This configuration maps directly to the ERP Financial application category and supports traditional financial close, period accounting, procurement-to-pay, order-to-cash and inventory valuation workflows.
Technical and reporting workstreams were led from the Jakarta IT Department by an ERP Financials Application Lead, who performed financial fusion application setup and data conversion activities. Transactional and analytical reporting was developed using Essbase reporting technologies, including OTBI and SmartView, and reporting integration was planned between Oracle Cloud ERP and PBCS for consolidated financial analysis. End user support was delivered with a combination of off-site and on-site assistance during the rollout and stabilization phases.
Operational coverage targeted finance, accounting, procurement and inventory functions across Puninar Logistics national operations, embedding Oracle Cloud ERP into the companys core business processes for transportation and distributions. Governance and cutover activities emphasized application setup, data conversion controls, reporting validation and front line end user support under IT stewardship in Jakarta, reflecting a structured ERP Financial program implementation rather than an ad hoc deployment.
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Puninar Logistics AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Puninar Logistics implemented Tawk.to as a customer-facing chat solution on its public website. Puninar Logistics deployed Tawk.to within the Chatbots and Conversational AI category to provide real-time visitor engagement on puninar.com and to capture inbound customer inquiries from the transportation sector web audience.
The technical implementation centered on embedding the Tawk.to chat widget in the public-facing site and configuring the Tawk.to agent console for live handling. Functional capabilities implemented include real-time messaging, canned responses and templated replies, chat transcripts and conversation history, offline message capture, and basic visitor monitoring and presence indicators.
Operational coverage targeted customer service and sales inquiry handling across Puninar Logistics operations in Indonesia, aligned to the companys transportation business functions and a 500 employee organization. Access was provisioned for support staff through browser and mobile agent interfaces to enable distributed handling of inbound website leads and continuous monitoring of the web channel.
Governance was organized around agent accounts and role based permissions within the Tawk.to console, with chat handoff procedures and transcript retention configured to support operational workflows and recordkeeping. The implementation emphasizes website embedded conversational access, with Tawk.to serving as the primary Chatbots and Conversational AI touchpoint for customer engagement on the company site.
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Puninar Logistics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Puninar Logistics deployed Microsoft 365 to establish a unified Collaboration platform across the organization. The implementation targeted core productivity and communication functions for the company’s approximately 500 employees in Indonesia.
Microsoft 365 was configured to deliver standard collaboration capabilities, including Exchange Online for email, SharePoint for intranet and document management, Teams for messaging and meetings, and OneDrive for personal file synchronization, with tenant level administration and license segmentation aligned to departmental roles. Configuration emphasized identity and access controls and centralized user provisioning to align accounts and permissions with business roles. The full application name Microsoft 365 is observable on the company website indicating active use.
Operational coverage focused on corporate and operational departments, including operations, logistics, and administrative functions within Indonesia. The deployment used cloud hosted services to centralize messaging, file collaboration, and meeting workflows. Puninar Logistics Microsoft 365 Collaboration supports internal communication, document workflows, and task coordination business functions.
Governance was organized through centralized tenant administration, formalized user provisioning processes, and adoption activities tied to departmental workflows. Policies were structured for document sharing, external access, and mailbox management to align Collaboration controls with operational processes.
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Survey and Questionnaire | Collaboration |
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2018 | 2018 |
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Puninar Logistics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Puninar Logistics PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Electronic Data Interchange (EDI) | PaaS |
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2023 | 2023 |
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Puninar Logistics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Puninar Logistics
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Puninar Logistics Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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