Quality Technology Services
22271 Broderick Drive,
Sterling, 20166, VA,
United States
Sterling, 20166, VA,
United States
1 866-239-5000
Communications
Quality Technology Services Technographics
Quality Technology Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Quality Technology Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Quality Technology Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Quality Technology Services has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2016, Workday Recruiting for Recruiting, Applicant Tracking System in 2018, Olark Live Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Quality Technology Services is running and its propensity to invest more and deepen its relationship with Microsoft , Oracle , Coupa Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Quality Technology Services revenues, which have grown to $539.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Quality Technology Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Quality Technology Services Tech Stack and Enterprise Applications
Quality Technology Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Quality Technology Services deployed Microsoft Dynamics GP as its ERP Financial backbone. The deployment targeted the finance organization supporting property accounting across the company’s data center facilities, including work performed from the Overland Park, KS office, to centralize general ledger and month-end close workflows.
Configuration emphasized core financial modules such as general ledger, fixed assets, revenue and expense deferrals, accruals, bank reconciliations, budgeting and forecasting, and financial statement generation. Microsoft Dynamics GP was configured to enforce GAAP-aligned accounting treatments and to produce audit schedules, while enabling journal entry automation, recurring accrual templates, and reconciliation workflows used by senior accountants.
Operational workstreams integrated the application with property accounting and operations reporting processes to support budget variance analysis and forecasts prepared jointly by finance and operations. Finance staff retained responsibility for troubleshooting system issues to ensure data integrity, and the implementation included provisions for software and process upgrades and enhancements driven by accounting needs. Microsoft Dynamics GP supported accounting processes for multiple site data center operations rather than a single-entity ledger.
Governance and process controls were formalized around month-end close procedures, general ledger reconciliations, review of purchase request coding against budgets, and preparation of audit schedules, with senior accountants providing guidance to team members and ensuring compliance with internal controls and GAAP. The Quality Technology Services Microsoft Dynamics GP ERP Financial implementation centers on strengthening accounting operations, audit readiness, and consolidated budgeting and reporting capabilities.
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ERP Financial | ERP |
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2023 | 2024 |
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Expense Management | ERP |
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2023 | 2024 |
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Quality Technology Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Quality Technology Services implemented Workday Recruiting as their Recruiting,Applicant Tracking System to support talent acquisition and external hiring workflows. The deployment surfaces Workday Recruiting on a Workday-hosted careers site at https://qtsdatacenters.wd5.myworkdayjobs.com/QTS, enabling public job posting and application intake through the vendor managed portal.
Workday Recruiting was configured to manage standard ATS capabilities including requisition creation and approval, candidate profile and resume intake, interview scheduling, and offer management. Configurable recruiting workflows and role-based access controls were applied to align hiring steps with corporate HR processes and to route candidates to hiring managers and recruiters.
The implementation integrates the Workday-hosted careers portal with Quality Technology Services recruiting operations, serving talent acquisition teams and hiring managers across the United States. Candidate sourcing through the public careers site and internal applicant tracking are centralized in Workday Recruiting to maintain a single record of applicant activity and status.
Governance was established around requisition approval paths and candidate lifecycle workflows, embedding hiring manager approvals and recruiter ownership into the system configuration. Ongoing operational use focuses on recruiting and applicant tracking, with the careers portal as the primary external-facing channel for candidate engagement.
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Quality Technology Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Quality Technology Services implemented Olark Live Chat on its public website. Olark Live Chat is categorized as Chatbots and Conversational AI and was deployed as a client side chat widget to enable real time visitor messaging and agent interactions, with the widget embedded in site page templates to ensure consistent session initiation and transcript capture.
Configuration emphasized standard Olark modules including the agent console, chat transcript logging, canned responses, and visitor lead capture to support sales and customer support workflows. Operational scope covered web based support and sales intake, with routing rules and presence controls configured to align chat availability with staffing, and governance focused on chat handling procedures and transcript retention practices to standardize response workflows across teams.
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Quality Technology Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Quality Technology Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2019 | 2019 |
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Listing Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Quality Technology Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Quality Technology Services PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2023 |
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Quality Technology Services Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2023 | 2024 |
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Quality Technology Services SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2021 | 2021 |
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Quality Technology Services TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2023 | 2023 |
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Quality Technology Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Backup as a Service (BaaS) | IaaS |
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2016 | 2016 |
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Quality Technology Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Quality Technology Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Vice President - Finance & Accounting | VP | Finance | |
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Accounts Receivable Manager | Manager | Finance | |
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Director of Accounting | Director | Finance | |
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Director - Accounting Operations | Director | Finance | |
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Senior Customer Experience Manager | Manager | Customer Service | |
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Manager, Client Services - Account Management Team | Manager | Finance | |
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Senior Customer Experience Manager | Manager | Customer Service | |
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Enterprise IT Manager | Manager | IT | |
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Senior Director, Cloud & Network Engineering Services Development | Director | IT | |
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Senior Data Center Operations Manager | Manager | IT | |
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Data Center Operations Manager | Manager | IT | |
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Oracle Manager, Business Support Systems | Manager | IT | |
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Procurement Transformation Project Manager | Manager | Procurement | |
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Lead Oracle Cloud Administrator | Manager | IT | |
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Senior Accountant | Manager | Finance | |
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Accounting Manager | Manager | Finance | |
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Finance Director, Treasury | Director | Finance | |
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Senior Associate, Strategic Finance | Non Manager | Finance | |
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Apps Being Evaluated by Quality Technology Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Quality Technology Services IT executives and key decision makers. This section highlights Quality Technology Services's latest recorded technology evaluations, including LoopUp for Audio Video and Web Conferencing on 2026-05-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Quality Technology Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-05 | Quality Technology Services | Evaluated | LoopUp | LoopUp | Audio Video and Web Conferencing | Collaboration |
FAQ - APPS RUN THE WORLD Quality Technology Services Technographics
Quality Technology Services is a Communications organization based in United States,
with around 1800 employees and annual revenues of $539.0 million.
Quality Technology Services operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Workday Recruiting and Olark Live Chat,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Quality Technology Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Workday and Olark.
Quality Technology Services recently adopted applications including
Oracle Cloud ERP in 2023, Coupa Expense in 2023 and SAP Ariba in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Quality Technology Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Quality Technology Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Quality Technology Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.