Queen Victoria Market Technographics
Queen Victoria Market Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Queen Victoria Market and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 140 Queen Victoria Market employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Queen Victoria Market has purchased the following applications: KeyPay Payroll for Payroll in 2016, WooCommerce for eCommerce in 2021, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Queen Victoria Market is running and its propensity to invest more and deepen its relationship with KeyPay , Automattic , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Queen Victoria Market revenues, which have grown to $34.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Queen Victoria Market intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Queen Victoria Market Tech Stack and Enterprise Applications
Queen Victoria Market HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| KeyPay | Legacy | KeyPay Payroll | Payroll | HCM | n/a | 2016 | 2017 |
In 2016, Queen Victoria Market implemented KeyPay Payroll, deploying the KeyPay Payroll application as its core Payroll solution to manage pay and rostering for its retail workforce. The market uses the system to administer payroll for approximately 140 employees, aligning rostering and payroll activities under a single payroll platform.
Deployment emphasized the rostering system and payroll processing capabilities within KeyPay Payroll, with roster-driven time capture feeding automated payroll workflows and approvals. Functional workflows included roster management, timesheet reconciliation, pay run orchestration and payroll administration, reflecting standard Payroll category capabilities for shift based retail operations.
Paul Donaldson, General Manager, reported that managing staff via the rostering system created efficient workflows, saving a lot on processing time and improving staff management significantly. The implementation therefore impacted payroll and workforce management processes, streamlining day to day payroll operations and staff scheduling.
|
Queen Victoria Market eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Queen Victoria Market deployed WooCommerce on its public website, adopting WooCommerce as its eCommerce platform to power online sales and storefront functionality. The deployment places WooCommerce at the center of the market's customer-facing commerce layer, linking product listings and transactional flows to the institution's web presence.
The implementation uses the WordPress-based storefront model typical of WooCommerce, configured to manage product catalog publishing, shopping cart and checkout workflows, order management, pricing rules, shipping configuration and couponing. Administrative capabilities are provisioned for merchandising and content teams to create and update product pages, manage inventory visibility and control promotional content through the WordPress admin interface.
Operational coverage focuses on retail-facing business functions including online merchandising, customer ordering, and order fulfillment orchestration, with the platform’s extensibility enabling integration points for payment gateways and fulfillment processes as required. Governance is aligned to site content and commerce workflows, with role-based content management and merchandising approvals embedded into routine editorial and product lifecycle procedures.
Queen Victoria Market using WooCommerce for eCommerce centralizes the market’s online storefront operations on a plugin-driven WordPress architecture, simplifying ongoing content maintenance and commerce configuration for web and merchandising teams.
|
Queen Victoria Market CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018 Queen Victoria Market implemented Hotjar as a Customer Experience solution on its public website. The Hotjar deployment used the Hotjar tracking snippet to capture session replays, heatmaps, and visitor feedback, providing qualitative behavioral analytics tied to pages on qvm.com.au. The implementation was oriented to web analytics and user experience instrumentation for the market's digital storefront.
Deployment followed a client side architecture where Hotjar's JavaScript collects page interaction and event data and transmits that data to Hotjar cloud services, consistent with Customer Experience best practices. The configuration supported web, marketing, and digital product workflows by surfacing recordings, heatmaps, and on site feedback for iterative UX analysis. Governance considerations such as consent capture and data retention are typical parts of Hotjar implementations in Australia and would be relevant to operational ownership by the site analytics or digital team.
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Queen Victoria Market PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
Queen Victoria Market IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2001 | 2001 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Queen Victoria Market CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Queen Victoria Market
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Queen Victoria Market Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||