Queensland X-Ray
Queensland X-Ray Technographics
Queensland X-Ray Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Queensland X-Ray and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Queensland X-Ray employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Queensland X-Ray has purchased the following applications: JobAdder ATS for Applicant Tracking System in 2019, Magentus eRequests for Medical Practice Management in 2025, Genesys Cloud CX for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Queensland X-Ray is running and its propensity to invest more and deepen its relationship with JobAdder , UKG , Magentus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Queensland X-Ray revenues, which have grown to $190.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Queensland X-Ray intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Queensland X-Ray Tech Stack and Enterprise Applications
Queensland X-Ray HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Queensland X-Ray deployed JobAdder ATS as its Applicant Tracking System. JobAdder ATS functions as the recruiting platform for Queensland X-Ray and is referenced in public job listings for clinical roles, for example a radiographer in charge position in Brisbane.
The implementation emphasized core Applicant Tracking System capabilities including job posting and distribution, candidate tracking and resume parsing, interview scheduling, and a centralized candidate database to support clinical hiring workflows. Configuration focused on job templates, staged hiring pipelines, and role based user access for HR and hiring managers. These capabilities align with typical ATS functionality for managing recruitment processes from requisition to offer.
No external integration details were provided in the source, so the operational scope centers on recruitment activities managed within JobAdder ATS across Queensland X-Ray's HR and hiring teams in Australia. Governance and workflow standardization included centralized job listing management, defined hiring stages and approval steps, and consolidated candidate review processes. The JobAdder ATS deployment positioned Queensland X-Ray to operate a unified recruiting platform for clinical and support hiring.
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Time and Attendance | HCM |
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2020 | 2021 |
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Workforce Management | HCM |
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2020 | 2021 |
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Workforce Scheduling | HCM |
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2020 | 2021 |
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Queensland X-Ray ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Magentus | Legacy | Magentus eRequests | Medical Practice Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Queensland X-Ray implemented Magentus eRequests as a Medical Practice Management solution to enable FHIR based digital radiology referrals and request tracking between referrers and radiology providers in Australia. The deployment centralized electronic referral intake and status visibility, reducing paperwork and enhancing patient access to digital requests through Magentus eRequests integration points.
Magentus eRequests was configured to support structured FHIR referral resources and status notification workflows, aligning referral submission, request status updates, and acknowledgements with existing clinical workflows. The implementation included functional modules for referral submission, request tracking, status reconciliation, and patient access to request records, tailored to radiology service operations.
The solution was integrated with Magentus Genie and Gentu practice management platforms to surface referral status and request data directly in referring practice workflows, enabling bidirectional visibility between referrers and radiology providers. Operational coverage focused on referral management, radiology scheduling intake, and patient access processes across Queensland X-Ray service lines in Australia.
Governance changes centered on standardizing electronic referral formats, implementing a single source of truth for request status, and updating intake and scheduling procedures to incorporate FHIR messages and status events. Reported outcomes included improved visibility of request status, reduced paperwork, and enhanced patient access to digital requests, achieved through the Magentus eRequests deployment.
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Queensland X-Ray CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys Cloud CX | Call Center | CRM | n/a | 2018 | 2018 |
In 2018, Queensland X-Ray deployed Genesys Cloud CX as its Call Center platform to deliver web-originated customer experience on its corporate website. The implementation centered on the Genesys Customer Experience Platform to handle inbound patient inquiries and to provide a cloud-hosted contact center capability for appointment and support workflows.
Configuration emphasized standard Call Center capabilities, including automatic call distribution, interactive voice response, omnichannel routing for web contacts, and session recording and reporting for agent performance. Genesys Cloud CX was configured to support agent desktops and supervisor monitoring, aligning contact handling workflows with healthcare patient service processes.
The deployment placed the web engagement layer on qldxray.com.au, capturing chat and callback requests and routing them through the Genesys Cloud CX contact handling stack to patient contact and scheduling teams. Operational coverage focused on customer-facing departments inside Queensland X-Ray, using the cloud service to centralize inbound communications originating from the website.
Governance was organized around role-based access and contact handling policies, with configuration controls for agent routing and scripting to reflect clinical scheduling and patient support procedures. Ongoing administration and configuration of Genesys Cloud CX supported iterative adjustments to routing and agent workflows as web-driven contact volumes evolved.
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Queensland X-Ray IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Queensland X-Ray
| First Name | Last Name | Title | Function | Department | Phone | |
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Human Resource Manager | Manager | HR | |
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Human Resource Manager | Manager | HR | |
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General Manager | Manager | Finance | |
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Senior Human Resources Business Partner | Manager | HR | |
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Payroll Officer | Manager | Finance | |
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Business Support Manager | Manager | Operations | |
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Human Resources Advisor | Manager | HR | |
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CEO | CXO | Finance | |
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Apps Being Evaluated by Queensland X-Ray Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Queensland X-Ray IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Queensland X-Ray digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Queensland X-Ray Technographics
Queensland X-Ray is a Healthcare organization based in Australia,
with around 700 employees and annual revenues of $190.0 million.
Queensland X-Ray operates a diverse technology stack with applications such as
JobAdder ATS, Magentus eRequests and Genesys Cloud CX,
covering areas like Applicant Tracking System, Medical Practice Management and Call Center.
Queensland X-Ray has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as JobAdder, Magentus and Genesys.
Queensland X-Ray recently adopted applications including
Magentus eRequests in 2025, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) in 2020 and UKG Workforce Central (ex Kronos Workforce Central) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Queensland X-Ray’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Queensland X-Ray’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Queensland X-Ray technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.