Quikr India Private Limited
Gunta No: 106, Sub No.5, 6, 7, 8 and 9, Rachenahalli (No-167, Dr. S.R.K Nagar Post) Krishnarajapuram Hobli,
Bangalore, 560045,
India
Bangalore, 560045,
India
91 22 6779 7979
Retail
Quikr India Private Limited Technographics
Quikr India Private Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Quikr India Private Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Quikr India Private Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Quikr India Private Limited has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2018, Kapture One Suite for CRM in 2020, New Relic APM for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Quikr India Private Limited is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Kapture or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Quikr India Private Limited revenues, which have grown to $1.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Quikr India Private Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Quikr India Private Limited Tech Stack and Enterprise Applications
Quikr India Private Limited ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Quikr India Private Limited implemented Oracle E-Business Suite to support core finance operations under the ERP Financial category. The deployment was focused on Oracle Accounts Payables using Oracle Applications 11.5.10 and R12 technology stacks.
The implementation covered the Accounts Payables module and associated functional workflows. Payments were processed through a multi-step payables cycle, Enter Invoices, Approve Invoices for payment, Select and Pay approved invoices, Creating Accounting Entries, and Transfer Accounting Entries to GL. Configuration work included invoice data capture, approval workflow definitions, payment selection routines, accounting derivation rules, and batch posting logic within Oracle Accounts Payables.
Accounting entries were transferred into General Ledger, creating an internal integration point between Oracle Accounts Payables and GL inside Oracle E-Business Suite. The assigned Technical Consultant role delivered module configuration, customization of payment selection and posting processes, and technical support across Oracle Applications 11.5.10 and R12. Operational coverage was centered on finance and accounts payable teams at Quikr India Private Limited.
Governance changes emphasized formalized invoice approval workflows and controlled batch transfers to General Ledger to maintain accounting consistency. The narrative documents structural alignment of Accounts Payables within the Oracle E-Business Suite ERP Financial environment.
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ERP Financial | ERP |
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2018 | 2018 |
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Quikr India Private Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kapture | Legacy | Kapture One Suite | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Quikr India Private Limited implemented Kapture One Suite, a CRM to centralize and standardize customer support workflows across its classified marketplace and Quikr Assured commerce channels. Quikr, which serves over 30 million unique users per month and operates in more than 1200 cities in India, moved from an internal portal after seeking a solution that could streamline query handling, as noted by Anamika Sinha, Assistant Vice President, who said the team wanted a CRM that could make work easier and was introduced to Kapture’s Ticketing Module.
The deployment centered on the Kapture One Suite Ticketing Module and a unified dashboard, configured to ingest and consolidate customer queries from different platforms into a single operational view. Kapture One Suite was configured to provide ticket lifecycle management, centralized queuing, and a consolidated agent dashboard, enabling standardized routing and status tracking across channels consistent with CRM functional workflows.
Kapture integrated Quikr’s Order Portal to tie transactional context into support tickets, allowing agents to see order details alongside customer queries and reducing context-switching during resolution. The implementation covered customer support operations for Quikr Assured product lines and the broader customer service organization, aligning CRM processes across regional support teams and multiple customer-facing platforms.
Governance shifted toward centralized ticketing workflows and a single-pane-of-glass incident handling model, with the unified dashboard serving as the primary operational control for query intake and escalation. Quikr reported that Kapture One Suite improved ease of work for support teams and enhanced customer support capabilities, reflecting a consolidation of inquiry channels into a CRM-driven service workflow.
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Customer Experience | CRM |
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2021 | 2021 |
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Quikr India Private Limited ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021 Quikr India Private Limited implemented New Relic APM for Application Performance Management to instrument and monitor its public website. The deployment centers on New Relic APM agents embedded in the web application stack and on-premises or cloud application servers, providing transaction tracing, error analytics, performance metrics, and dashboarding for end-to-end request flows.
New Relic APM is used as the primary Application Performance Management tool for website operations and engineering observability, with dashboards and alerting consumed by web engineering, site reliability, and support teams. Monitoring data is organized around application transactions and service-level metrics, and it is incorporated into incident response and release validation workflows to provide continuous visibility into production behavior.
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Quikr India Private Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Quikr India Private Limited
| First Name | Last Name | Title | Function | Department | Phone | |
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Finance Controller | Director | Finance | |
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Accounting Manager | Manager | Finance | |
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Head of Technology | Director | IT | |
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Senior Manager - Finance | Manager | Finance | |
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Apps Being Evaluated by Quikr India Private Limited Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Quikr India Private Limited IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Quikr India Private Limited digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Quikr India Private Limited Technographics
Quikr India Private Limited is a Retail organization based in India,
with around 5000 employees and annual revenues of $1.60 billion.
Quikr India Private Limited operates a diverse technology stack with applications such as
Oracle E-Business Suite, Kapture One Suite and New Relic APM,
covering areas like ERP Financial, CRM and Application Performance Management.
Quikr India Private Limited has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Kapture and New Relic.
Quikr India Private Limited recently adopted applications including
Numr CXM in 2021, New Relic APM in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Quikr India Private Limited’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Quikr India Private Limited’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Quikr India Private Limited technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.