Amsterdam, 1011,
Netherlands
Rainforest Alliance Technographics
Rainforest Alliance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rainforest Alliance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 230 Rainforest Alliance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rainforest Alliance has purchased the following applications: SAP Concur Expense for Expense Management in 2019, Betterworks Intelligent Performance Management for Performance and Goal Management in 2019, Webuters Rent App for Rental Management System in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rainforest Alliance is running and its propensity to invest more and deepen its relationship with SAP , Betterworks , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rainforest Alliance revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rainforest Alliance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rainforest Alliance Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2019 | 2019 |
In 2019 Rainforest Alliance implemented SAP Concur Expense as a global Expense Management deployment, managing the global implementation of the invoicing and expense system Concur across its finance organization. The rollout concentrated on centralizing invoice and expense intake, enforcing consistent validation and registration, and introducing workflow routing consistent with standard cloud based Expense Management platforms.
Configuration work focused on invoice capture and validation, registration and delivery of purchase invoices, and processing purchase invoices in accordance with the agreed upon procedure. Functional capabilities implemented included automated validation rules and routing for purchase invoice processing, monitoring and handling of received account statements and reminders, creditor analysis and checking, and operational support workflows to assist accounts receivable and support financial controllers.
Operational coverage encompassed the finance function globally, with explicit responsibilities assigned to accounts payable teams for invoice processing and to accounts receivable teams for statement handling and reminders. Governance was established around the agreed upon procedure, including monitoring controls for account statements, validation checkpoints for creditors analysis, and structured handoffs to financial controllers to support month end controls and ongoing accounts workflows.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Betterworks | Legacy | Betterworks Intelligent Performance Management | Performance and Goal Management | HCM | n/a | 2019 | 2019 |
In 2019, Rainforest Alliance implemented Betterworks Intelligent Performance Management to strengthen its Performance and Goal Management capabilities across the organization. The deployment used Betterworks Intelligent Performance Management as a cloud SaaS application to consolidate goal setting, continuous performance conversations, and structured review workflows in a single platform.
The implementation focused on core modules typical of the category, including goal and OKR management, ongoing check ins and feedback, and formal performance review orchestration. Configuration emphasized role-based goal alignment and manager-driven coaching workflows, with human resources governing policy, review cadence, and calibration processes. The rollout targeted organization wide adoption for a 230 person nonprofit, enabling standardized performance processes across departments while shifting governance toward continuous feedback and manager accountability.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Webuters | Legacy | Webuters Rent App | Rental Management System | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Rainforest Alliance deployed the Webuters Rent App as a Rental Management System, with vendor Webuters publicly listing Rainforest Alliance among its clients and providing Salesforce CRM, cloud-integration, and support-queue extension work to improve CRM and support operations in the United States. The implementation links the Webuters Rent App to existing CRM and cloud integration efforts, positioning rental management alongside customer records and ticketing workflows.
The Webuters Rent App implementation emphasized category-aligned capabilities typical of a Rental Management System, including rental lifecycle management, availability and asset tracking, billing and invoicing, contract or reservation management, role-based access controls, and reporting for operational visibility. Configuration work included cloud integration and support-queue extension work that connected rental transactions to Salesforce CRM records and extended support workflows into the vendor support queue.
Operational coverage centered on CRM and support functions, with the deployment supporting United States support operations and CRM teams explicitly noted in vendor materials. Governance and operational coordination were structured around vendor-led cloud integration and support extensions, with Webuters providing ongoing cloud integration and support-queue services to tie the Webuters Rent App into Rainforest Alliance customer and support workflows.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Archive as a Service (AaaS) | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Rainforest Alliance
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Rainforest Alliance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||