RAK Ceramics
Sheikh Mohamed Bin Salem Rd - Al Jazeera Al Hamra Industrial,
Ras Al Khaimah, x,
United Arab Emirates
Ras Al Khaimah, x,
United Arab Emirates
971 800 2372 6427
Manufacturing
RAK Ceramics Technographics
RAK Ceramics Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RAK Ceramics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 RAK Ceramics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RAK Ceramics has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2012, SAP HCM (HR) for Core HR in 2012, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RAK Ceramics is running and its propensity to invest more and deepen its relationship with SAP , VA Tech Ventures , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RAK Ceramics revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RAK Ceramics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RAK Ceramics Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2012 | 2013 |
In 2012, RAK Ceramics implemented SAP ERP ECC 6.0 as an ERP Financial solution to centralize core finance functions across its manufacturing operations. The deployment anchored general ledger, accounts payable and accounts receivable processing inside SAP ERP ECC 6.0, supporting corporate finance activities for a 12,000 person manufacturing enterprise headquartered in the United Arab Emirates.
Configuration focused on Financial Accounting FI and Controlling CO capabilities within SAP ERP ECC 6.0, including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center and Profit Center Accounting. The implementation also included treasury and period close orchestration components, and configuration for cost accounting to capture manufacturing cost flows.
Operational interfacing was designed to ensure accounting postings originate from procurement and inventory valuation workflows, tying plant level transactions into the financial ledger. The SAP ERP ECC 6.0 implementation covered corporate finance, plant accounting and statutory reporting workflows, aligning transactional finance with manufacturing cost centers and profit centers.
Governance and process controls were established with a centralized chart of accounts, standardized posting and month end close procedures, and role based authorization profiles managed within SAP. Ongoing application support is provided for SAP ECC 6.0 to sustain finance operations and control frameworks.
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ERP Financial | ERP Financial Management |
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2022 | 2023 |
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Expense Management | ERP Financial Management |
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2020 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2012 | 2013 |
In 2012, RAK Ceramics implemented SAP HCM (HR) as its Core HR application. The SAP HCM (HR) deployment supported a 12,000 employee manufacturing organization with HR activities centered at the corporate head office and recruitment outreach covering the UAE, India and China.
The implementation covered core SAP HCM modules OM, PA and Payroll, with Organizational Management and Personnel Administration configured to maintain job structures, position matrices and employee master data. Payroll was operated as a monthly payroll process, with templates and sub‑process documentation prepared and maintained in Ancile Software to standardize transaction flows and user procedures. The program included induction and orientation workflows, job responsibility and specification templates, and ongoing maintenance of the centralized employee database.
Operational integrations and cross‑functional coverage were explicit, Ancile Software was used for process templates and the HR function coordinated closely with the PRO department for visa administration and with Legal for ISO policy alignment. Day‑to‑day HR operations implemented in SAP HCM (HR) included leave administration, transportation and security administration, labour and staff accommodation tracking, recruitment processing across UAE, India and China, and periodic and ad hoc HRIS reporting to management.
Governance and rollout emphasized end user training, assignment of authorization roles, and training of management interns and departmental approvers to enforce workflow and data ownership. Regular HRIS reports were institutionalized for management review and ad hoc reporting such as loan, leave, gratuity and provision schedules were produced from the SAP HCM (HR) environment to support executive and operational decision making.
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Payroll | HCM |
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2012 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, RAK Ceramics deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution embedded on the corporate website. The deployment uses Cisco Webex Meetings cloud services from Cisco Systems to provide browser-based audio and video conferencing, screen sharing, meeting scheduling, and recording capabilities accessible directly from public and authenticated web pages.
The implementation is delivered as an embedded meeting and join flow integrated into the website, enabling on-demand conferencing access for external visitors and internal users without requiring a separate desktop client, while session orchestration and media handling remain in the Webex Meetings cloud. Operational ownership is centered in corporate IT for configuration, meeting policy enforcement, and user access provisioning, and the configuration relies on standard Cisco Webex Meetings modules to support synchronous collaboration through the site.
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation | CRM |
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2022 | 2023 |
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Sales Automation, Sales Engagement | CRM |
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2022 | 2023 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2018 | 2019 |
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Source to Pay | Procurement |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at RAK Ceramics
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Apps Being Evaluated by RAK Ceramics Executives
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FAQ - APPS RUN THE WORLD RAK Ceramics Technographics
RAK Ceramics is a Manufacturing organization based in United Arab Emirates,
with around 12000 employees and annual revenues of $1.00 billion.
RAK Ceramics operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP HCM (HR) and Cisco Webex Meetings,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
RAK Ceramics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Cisco Systems.
RAK Ceramics recently adopted applications including
SAP S/4 HANA in 2022, SAP Cloud for Customer in 2022 and SAP Sales Cloud (ex CallidusCloud) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of RAK Ceramics’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates RAK Ceramics’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete RAK Ceramics technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.