Freiburg im Breisgau, 79106,
Germany
Rapidmail Technographics
Rapidmail Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rapidmail and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Rapidmail employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rapidmail has purchased the following applications: Personio ATS for Applicant Tracking System in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, FullStory for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rapidmail is running and its propensity to invest more and deepen its relationship with Personio , Google , FullStory or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rapidmail revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rapidmail intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rapidmail Tech Stack and Enterprise Applications
Rapidmail HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Personio | Legacy | Personio ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Rapidmail implemented Personio ATS as its Applicant Tracking System and embedded the application workflow on its public careers pages. The deployment leverages a cloud-hosted Personio ATS instance to capture applications from the website and route candidate records into a centralized recruiting queue. Implementation focused on core applicant intake and tracking capabilities, including job posting publication, custom application forms, and candidate profile management. The configuration aligns with a compact HR operation supporting hiring managers across the company.
Personio ATS was configured to structure standard recruiting stages, centralize candidate documents, and support interview scheduling and offer workflow for the HR team and hiring managers. The integration with Rapidmail's website handles front-end application capture and directs applicants into Personio for screening and collaboration, enabling unified candidate records and activity logging. Governance was established through role-based access controls within Personio and standardized recruitment stages to enforce consistent review processes. The implementation emphasizes operationalizing recruitment within HR and hiring teams using Personio ATS as the primary Applicant Tracking System.
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Rapidmail Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Rapidmail implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The implementation for the 30 person professional services firm covers core cloud productivity capabilities, with Gmail for corporate email, Google Calendar for scheduling, Google Drive and Google Docs for file storage and collaborative authoring, and Google Meet for virtual meetings. The deployment is cited on Rapidmail's website and reflects a cloud-first approach to communications and document collaboration.
Google Workspace (Formerly Google G-Suite) was provisioned using centralized administration and standard Workspace controls, with user accounts and group-based access configured to align with day to day operations. Functional adoption spans customer facing and internal teams, supporting email, scheduling, content creation, and remote collaboration workflows across the organization. Governance focuses on shared drive structures and permission management to streamline document access and collaborative editing, while the architecture remains fully cloud hosted under the company domain.
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Rapidmail CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullStory | Legacy | FullStory | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Rapidmail implemented FullStory on its website, deploying the FullStory application as part of its Customer Experience tooling. The deployment focused on client-side behavioral capture, positioning FullStory to collect session-level interaction data for web-based user journeys, heatmaps, and event analytics.
Configuration emphasized standard Customer Experience capabilities, including session replay, click and scroll analytics, funnel visualization, and custom event instrumentation. Implementation was conducted through a site-level JavaScript snippet and page-level event wiring, with sampling controls and consent-aware capture configured to limit data volume and align with site governance.
Operational ownership for FullStory settled primarily with web, marketing, and product stakeholders at Rapidmail, who used the tool for user journey analysis and issue reproduction. Governance work included establishing an event taxonomy, configuring playback metadata, and setting data retention and access controls to match organizational privacy requirements.
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Rapidmail ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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Rapidmail CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Rapidmail
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Rapidmail Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||