AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

RBC Insurance Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle PeopleSoft ERP ERP Financial ERP Financial Management n/a 2018 2019
ERP Financial ERP Financial Management 2018 2018
Expense Management ERP Financial Management 2018 2018
Payment Processing ERP Financial Management 2018 2018
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP HCM Payroll Payroll HCM n/a 2021 2021
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FINEOS Legacy FINEOS Claims Insurance Claims Management ERP Services and Operations n/a 2018 2018
In 2018, RBC Insurance implemented FINEOS Claims as its Insurance Claims Management application to support Life and Health claims operations in the Toronto, Canada area. The deployment emphasized structured claim file migration, document ingestion, and operational claim processing for large case clients and routine invoice payment workflows. FINEOS Claims was configured to handle claims intake, adjudication workflows, payment processing, and document management. Implementation activities documented included converting and uploading GCAS and GPace files into IBM Content Navigator for repository ingestion, migrating Inspro Claims Shell records onto FINEOS Claims, and validating claim application records within Case 360 to preserve data integrity during conversion. The implementation integrated FINEOS Claims with a range of downstream and document systems that were explicitly used in operational workflows, including Case 360, Group Claims Administration System GCAS, GPace, IBM Content Navigator ICN, GroupFacts, Inspro, Watermark Insurance Services, Cap Gemini File Share System, SharePoint, Portland, and UNUM. These integrations supported monthly online claims reporting to large clients, submission of client and doctor documentation, and storage of authorization letters and specialist correspondence. Operational governance and process workstreams were managed by Life and Health claims teams, with Business Analyst and Operations Administrator roles executing migration, file verification, and invoice processing tasks. The project notes record that file conversions and uploads were performed accurately and efficiently, and that operational duties also included membership in Health and Safety oversight while using FINEOS Claims for ongoing claims administration.
Insurance Policy Administration ERP Services and Operations 2022 2022
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Speech Recognition AI AI-Powered Application 2022 2022
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2019 2019
Analytics and BI Analytics and BI 2020 2020
Data Warehouse Analytics and BI 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2023 2023
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2018 2018
Enterprise Content Management Content Management 2018 2018
Intelligent Document Processing Content Management 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2022 2022
Call Tracking and Recording CRM 2022 2022
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2019 2020
Tag Management CRM 2018 2018
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2019 2019
Financial Consolidation and Close EPM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
Investment Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Portfolio and Investment Management Investment Management 2012 2012
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Risk Management TRM 2009 2009
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Backup as a Service (BaaS) IaaS 2017 2017
Content Delivery Network IaaS 2014 2014
Database Management IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
Secure Sockets Layer (SSL) CyberSecurity 2022 2022
Internet of Things
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IoT Platform Internet of Things 2018 2018

IT Decision Makers and Key Stakeholders at RBC Insurance

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by RBC Insurance Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from RBC Insurance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the RBC Insurance digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD RBC Insurance Technographics
RBC Insurance is a Insurance organization based in Canada, with around 2800 employees and annual revenues of $2.58 billion.
RBC Insurance operates a diverse technology stack with applications such as Oracle PeopleSoft ERP, SAP HCM Payroll and FINEOS Claims, covering areas like ERP Financial, Payroll and Insurance Claims Management.
RBC Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, SAP and FINEOS.
RBC Insurance recently adopted applications including Slack Connect in 2023, Guidewire PolicyCenter in 2022 and Verint Speech Analytics in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of RBC Insurance’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates RBC Insurance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete RBC Insurance technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.