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● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

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● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Michelin, an e2open customer evaluated Oracle Transportation Management

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

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RBC Insurance
Location
6880 Financial Dr,
Mississauga, L5N 7Y5, ON,
Canada
Website
https://www.rbcinsurance.com/
Phone
1 905-286-5099
Artw industry
Insurance
Employee
Revenue

RBC Insurance Technographics

RBC Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by RBC Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2800 RBC Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that RBC Insurance has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2018, SAP HCM Payroll for Payroll in 2021, FINEOS Claims for Insurance Claims Management in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems RBC Insurance is running and its propensity to invest more and deepen its relationship with Oracle , Intuit , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing RBC Insurance revenues, which have grown to $2.58 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RBC Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

RBC Insurance Tech Stack and Enterprise Applications

RBC Insurance ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle PeopleSoft ERP ERP Financial ERP n/a 2018 2019
ERP Financial ERP 2018 2018
Expense Management ERP 2018 2018
Payment Processing ERP 2018 2018
RBC Insurance HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP HCM Payroll Payroll HCM n/a 2021 2021
RBC Insurance ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FINEOS Legacy FINEOS Claims Insurance Claims Management ERP Services and Operations n/a 2018 2018
In 2018, RBC Insurance implemented FINEOS Claims as its Insurance Claims Management application to support Life and Health claims operations in the Toronto, Canada area. The deployment emphasized structured claim file migration, document ingestion, and operational claim processing for large case clients and routine invoice payment workflows. FINEOS Claims was configured to handle claims intake, adjudication workflows, payment processing, and document management. Implementation activities documented included converting and uploading GCAS and GPace files into IBM Content Navigator for repository ingestion, migrating Inspro Claims Shell records onto FINEOS Claims, and validating claim application records within Case 360 to preserve data integrity during conversion. The implementation integrated FINEOS Claims with a range of downstream and document systems that were explicitly used in operational workflows, including Case 360, Group Claims Administration System GCAS, GPace, IBM Content Navigator ICN, GroupFacts, Inspro, Watermark Insurance Services, Cap Gemini File Share System, SharePoint, Portland, and UNUM. These integrations supported monthly online claims reporting to large clients, submission of client and doctor documentation, and storage of authorization letters and specialist correspondence. Operational governance and process workstreams were managed by Life and Health claims teams, with Business Analyst and Operations Administrator roles executing migration, file verification, and invoice processing tasks. The project notes record that file conversions and uploads were performed accurately and efficiently, and that operational duties also included membership in Health and Safety oversight while using FINEOS Claims for ongoing claims administration.
Insurance Policy Administration ERP Services and Operations 2022 2022
RBC Insurance AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Speech Recognition AI AI-Powered Application 2022 2022
RBC Insurance Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2019 2019
Analytics and BI Analytics and BI 2020 2020
Data Warehouse Analytics and BI 2019 2019
RBC Insurance Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2023 2023
RBC Insurance Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2018 2018
Enterprise Content Management Content Management 2018 2018
Intelligent Document Processing Content Management 2019 2019
RBC Insurance CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2022 2022
Call Tracking and Recording CRM 2022 2022
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2019 2020
Tag Management CRM 2018 2018
RBC Insurance EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2019 2019
Financial Consolidation and Close EPM 2019 2019
RBC Insurance ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
RBC Insurance Investment Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Portfolio and Investment Management Investment Management 2012 2012
RBC Insurance TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Risk Management TRM 2009 2009
RBC Insurance IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Backup as a Service (BaaS) IaaS 2017 2017
Content Delivery Network IaaS 2014 2014
Database Management IaaS 2019 2019
RBC Insurance CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
Secure Sockets Layer (SSL) CyberSecurity 2022 2022
RBC Insurance Internet of Things
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IoT Platform Internet of Things 2018 2018

IT Decision Makers and Key Stakeholders at RBC Insurance

First Name Last Name Title Function Department Email Phone
VP, Appointed Actuary and Chief Actuary CXO Risk
Senior Director, Group Annuity Business Development and Operations Director Sales
Senior Director, Group Pricing Director Sales
Senior Director & Appointed Actuary, RBC Insurance Company of Canada at RBC Insurance Director Risk
Show All Contacts

Apps Being Evaluated by RBC Insurance Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from RBC Insurance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the RBC Insurance digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD RBC Insurance Technographics
RBC Insurance is a Insurance organization based in Canada, with around 2800 employees and annual revenues of $2.58 billion.
RBC Insurance operates a diverse technology stack with applications such as Oracle PeopleSoft ERP, SAP HCM Payroll and FINEOS Claims, covering areas like ERP Financial, Payroll and Insurance Claims Management.
RBC Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, SAP and FINEOS.
RBC Insurance recently adopted applications including Slack Connect in 2023, Guidewire PolicyCenter in 2022 and Verint Speech Analytics in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of RBC Insurance’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates RBC Insurance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete RBC Insurance technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.