Vaughan, L4K 0B8, ON,
Canada
Recipe Un Corporation Technographics
Recipe Un Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Recipe Un Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9187 Recipe Un Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Recipe Un Corporation has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, Adobe Experience Manager for Digital Asset Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Recipe Un Corporation is running and its propensity to invest more and deepen its relationship with Zendesk , Google , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Recipe Un Corporation revenues, which have grown to $757.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Recipe Un Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Recipe Un Corporation Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Recipe Un Corporation implemented Zendesk Chat to centralize real time guest interactions across core RECIPE brands including Swiss Chalet, Harvey's, and Montana's. The deployment placed Zendesk Chat into the company Chatbots and Conversational AI capabilities to support customer service, marketing, and public relations workflows.
The implementation included the Zendesk Chat engine together with a Knowledgebase and a suite of end user forms, and ongoing ticketing software enhancements to simplify agent workflows. Configuration work focused on chat routing, knowledge management authoring, and form driven intake, with iterative ticket workflow changes intended to reduce steps for agents and increase productivity.
Operational coverage extended across brand customer service and marketing teams, with the social media engagement function closely monitored to surface potential public relations issues into the support queue. Google My Business listings for all RECIPE brands were maintained through vendor Sweet I.Q, and social engagement was consolidated into the support tooling to enable centralized incident tracking and response.
Governance and rollout emphasized brand voice consistency, training, and reporting, senior management and marketing partners provided regular content updates to support agents. The program included recruitment and training of new associates, continuous KPI tracking, and assisted brands in developing reports to identify trends and opportunities, with ongoing refinements to the Chatbots and Conversational AI setup led by the supervision team.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Recipe Un Corporation implemented Google Workspace (Formerly Google G-Suite) to provide enterprise Collaboration capabilities. The deployment positioned Google Workspace as the core cloud collaboration suite for corporate email, document collaboration, calendaring, and virtual meetings.
The implementation leveraged core Google Workspace (Formerly Google G-Suite) modules including Gmail, Google Drive, Google Docs, Google Calendar, and Google Meet, with administration managed through the Google Admin console. Standard Collaboration functionality such as shared drives, real-time co-editing, version control, and role-based access controls were configured to support productivity workflows and content creation across business teams. The project framed Google Workspace for Collaboration to serve business functions including corporate communications, knowledge sharing, and scheduling.
Architecturally the implementation aligns with a cloud-native SaaS model using Google multitenant infrastructure and centralized cloud administration, relying on built-in security, identity, and data access controls available within Google Workspace. Governance concentrated on account provisioning, group management, and data access policies implemented via admin settings and organizational units. Recipe Un Corporation Google Workspace (Formerly Google G-Suite) Collaboration implementation emphasized standard collaboration governance and operational controls to operationalize cloud productivity across the organization.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2017 | 2017 |
In 2017 Recipe Unlimited Corporation implemented Adobe Experience Manager. The deployment established Adobe Experience Manager as the companys Digital Asset Management platform for brand marketing websites across its restaurant portfolio, serving brands including Swiss Chalet, Harvey's, East Side Marios, Montana's, Kelseys, Original Joe's and others.
The implementation centered on content management and asset governance capabilities within Adobe Experience Manager, with configuration of reusable templates and component libraries to support landing pages used for CRM acquisitions, contests, coupons and promotions. Front end development work on Adobe Experience Manager enabled brand specific site templates and modular content blocks, and teams owned ongoing content updates and optimizations through the AEM authoring environment.
Integrations and operational coverage included collaboration with the CRM team and explicit use of Salesforce Marketing Cloud for email marketing templates and campaign execution, aligning website landing pages with email flows. The platform supported multi brand content workflows and was operated by product managers, web teams and brand leads across Recipe Unlimiteds digital organization, linking site content to CRM acquisition activities and campaign landing pages.
Governance and process changes focused on content approval workflows, testing and sign off for site updates and launches, and regular reporting of web KPIs to restaurant brand leadership. Web product managers and brand leads coordinated feature requirements and analytics reviews to inform ongoing content enhancements, SEO recommendations and conversion optimization within the Adobe Experience Manager driven Digital Asset Management environment.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2025 | 2025 |
|
|
|
|
|
Customer Support | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2018 | 2018 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
Incident Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
Remote Monitoring and Management, IT Service Management | ITSM |
|
2019 | 2019 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Apps Development | PaaS |
|
2022 | 2022 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Recipe Un Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Recipe Un Corporation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||