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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Recipe Un Corporation Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Recipe Un Corporation implemented Zendesk Chat to centralize real time guest interactions across core RECIPE brands including Swiss Chalet, Harvey's, and Montana's. The deployment placed Zendesk Chat into the company Chatbots and Conversational AI capabilities to support customer service, marketing, and public relations workflows. The implementation included the Zendesk Chat engine together with a Knowledgebase and a suite of end user forms, and ongoing ticketing software enhancements to simplify agent workflows. Configuration work focused on chat routing, knowledge management authoring, and form driven intake, with iterative ticket workflow changes intended to reduce steps for agents and increase productivity. Operational coverage extended across brand customer service and marketing teams, with the social media engagement function closely monitored to surface potential public relations issues into the support queue. Google My Business listings for all RECIPE brands were maintained through vendor Sweet I.Q, and social engagement was consolidated into the support tooling to enable centralized incident tracking and response. Governance and rollout emphasized brand voice consistency, training, and reporting, senior management and marketing partners provided regular content updates to support agents. The program included recruitment and training of new associates, continuous KPI tracking, and assisted brands in developing reports to identify trends and opportunities, with ongoing refinements to the Chatbots and Conversational AI setup led by the supervision team.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2018 2018
In 2018, Recipe Un Corporation implemented Google Workspace (Formerly Google G-Suite) to provide enterprise Collaboration capabilities. The deployment positioned Google Workspace as the core cloud collaboration suite for corporate email, document collaboration, calendaring, and virtual meetings. The implementation leveraged core Google Workspace (Formerly Google G-Suite) modules including Gmail, Google Drive, Google Docs, Google Calendar, and Google Meet, with administration managed through the Google Admin console. Standard Collaboration functionality such as shared drives, real-time co-editing, version control, and role-based access controls were configured to support productivity workflows and content creation across business teams. The project framed Google Workspace for Collaboration to serve business functions including corporate communications, knowledge sharing, and scheduling. Architecturally the implementation aligns with a cloud-native SaaS model using Google multitenant infrastructure and centralized cloud administration, relying on built-in security, identity, and data access controls available within Google Workspace. Governance concentrated on account provisioning, group management, and data access policies implemented via admin settings and organizational units. Recipe Un Corporation Google Workspace (Formerly Google G-Suite) Collaboration implementation emphasized standard collaboration governance and operational controls to operationalize cloud productivity across the organization.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Manager Digital Asset Management Content Management n/a 2017 2017
In 2017 Recipe Unlimited Corporation implemented Adobe Experience Manager. The deployment established Adobe Experience Manager as the companys Digital Asset Management platform for brand marketing websites across its restaurant portfolio, serving brands including Swiss Chalet, Harvey's, East Side Marios, Montana's, Kelseys, Original Joe's and others. The implementation centered on content management and asset governance capabilities within Adobe Experience Manager, with configuration of reusable templates and component libraries to support landing pages used for CRM acquisitions, contests, coupons and promotions. Front end development work on Adobe Experience Manager enabled brand specific site templates and modular content blocks, and teams owned ongoing content updates and optimizations through the AEM authoring environment. Integrations and operational coverage included collaboration with the CRM team and explicit use of Salesforce Marketing Cloud for email marketing templates and campaign execution, aligning website landing pages with email flows. The platform supported multi brand content workflows and was operated by product managers, web teams and brand leads across Recipe Unlimiteds digital organization, linking site content to CRM acquisition activities and campaign landing pages. Governance and process changes focused on content approval workflows, testing and sign off for site updates and launches, and regular reporting of web KPIs to restaurant brand leadership. Web product managers and brand leads coordinated feature requirements and analytics reviews to inform ongoing content enhancements, SEO recommendations and conversion optimization within the Adobe Experience Manager driven Digital Asset Management environment.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2022 2022
Customer Loyalty CRM 2025 2025
Customer Support CRM 2018 2018
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
Incident Management ITSM 2018 2018
Remote Monitoring and Management, IT Service Management ITSM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2018 2018
Apps Development PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Recipe Un Corporation

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Recipe Un Corporation Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Recipe Un Corporation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Recipe Un Corporation digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Recipe Un Corporation Technographics
Recipe Un Corporation is a Retail organization based in Canada, with around 9187 employees and annual revenues of $757.0 million.
Recipe Un Corporation operates a diverse technology stack with applications such as Zendesk Chat, Google Workspace (Formerly Google G-Suite) and Adobe Experience Manager, covering areas like Chatbots and Conversational AI, Collaboration and Digital Asset Management.
Recipe Un Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk, Google and Adobe Systems.
Recipe Un Corporation recently adopted applications including Scene+ Loyalty Program in 2025, mParticle CDP in 2022 and PostHog in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Recipe Un Corporation’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Recipe Un Corporation’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Recipe Un Corporation technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.