Reckitt Benckiser
103 - 105 Bath Road,
Slough, SL1 3UH,
United Kingdom
Slough, SL1 3UH,
United Kingdom
44 17 5321-7800
Consumer Packaged Goods
Reckitt Benckiser Technographics
Reckitt Benckiser Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Reckitt Benckiser and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37900 Reckitt Benckiser employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Reckitt Benckiser has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2015, SAP SuccessFactors Employee Central Global Benefits for Benefits Administration in 2018, Oracle Utillities (ex Opower) for Utilities ERP in 2007 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Reckitt Benckiser is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Dayforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Reckitt Benckiser revenues, which have grown to $19.45 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Reckitt Benckiser intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Reckitt Benckiser Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Reckitt Benckiser deployed Oracle JD Edwards EnterpriseOne as its ERP Financial platform to centralize procurement, finance, and IT asset workflows across its NEU operations. The implementation positioned Oracle JD Edwards EnterpriseOne to handle requisition to purchase order lifecycles, financial management and accounting, and issue logging for procurement activities supporting roughly 500 mobile and software users in the NEU region.
The deployment emphasized procurement modules within Oracle JD Edwards EnterpriseOne, including requisition creation and purchase order issuance for hardware, software and services, and structured handling of receipts, orders and invoices. Configuration included software license tracking tied to purchase records, IMAC Level 2 support processes captured in issue logging, and administrative controls for enterprise collaboration through BOX for NEU users.
Operational integrations and systems coverage were explicit, Oracle JD Edwards EnterpriseOne was used alongside the VCOL system for Vodafone mobile and data contracts, Remedy for IMAC and support ticketing, OAS and IAS for internal and external invoicing, credit control and capex reconciliation, and an in house tracker for leases and contracts. The solution supported cross functional ownership across procurement, finance and IT, with day to day operations spanning requisition validation, query investigation and escalation workflows.
Governance and operational processes were formalized to check the validity of purchase requests, resolve or refer non compliant requests, investigate discrepancies between requisitions, receipts and invoices and escalate as required. The rollout embedded user support and advisory functions to guide employees on software and mobile purchases while maintaining centralized financial controls within the Oracle JD Edwards EnterpriseOne ERP Financial environment.
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ERP Financial | ERP Financial Management |
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2009 | 2009 |
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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Expense Management | ERP Financial Management |
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2012 | 2012 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central Global Benefits | Benefits Administration | HCM | n/a | 2018 | 2018 |
In 2018, Reckitt Benckiser implemented SAP SuccessFactors Employee Central Global Benefits to centralize Benefits Administration within its HR application suite. The deployment used SAP SuccessFactors as a packaged Human Resources Management System with explicit Global Compensation and Benefits capabilities aligned to corporate benefits policy.
SAP SuccessFactors Employee Central Global Benefits was configured to deliver Global Compensation/Benefits, Employee and Manager Self Service, and Leave Management modules. Configuration work focused on benefits enrollment workflows, compensation elements tied to benefits, and self-service interfaces to streamline benefits elections and leave requests.
The implementation included Payroll integration capabilities to synchronize benefits and compensation data with Reckitt Benckiser payroll processes. Integration points were designed to support eligibility determinations, benefit deductions, and leave interfacing with payroll systems.
Operational coverage emphasized HR and Payroll business functions, with governance structured to centralize benefits policy configuration and approval workflows. The rollout embedded manager and employee self-service workflows into HR operations to standardize benefits configuration and administration across the organization.
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Compensation Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2014 | 2014 |
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2010 | 2010 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2010 | 2010 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Succession and Leadership Planning | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2007 | 2007 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Utillities (ex Opower) | Utilities ERP | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007, Reckitt Benckiser deployed Oracle Utillities (ex Opower) under the Utilities ERP category to establish centralized utility customer engagement and energy analytics capabilities. The implementation targeted Oracle Utillities (ex Opower) as the primary application for behavioral energy programs, customer communication workflows, and analytics-driven engagement within the Utilities ERP domain.
The deployment emphasized customer engagement and energy analytics modules, including personalized communications, program enrollment workflows, and program performance reporting consistent with Utilities ERP functional patterns. Configuration work focused on rules-based communications, data-driven segmentation, and scheduling of outbound engagement campaigns, aligned to utility program management and customer care processes.
Operational tooling for the broader HR and workforce layer is visible on Reckitt Benckiser's tenant of Kronos Workforce Central, accessed via rb.kronos.net, indicating coexistence of workforce scheduling and customer engagement systems in the application portfolio. Oracle Utillities sits alongside these operational systems to support customer-facing energy programs, while analytics and engagement teams consume reporting and campaign outputs from the Utilities ERP application.
Governance concentrated on centralized configuration controls and campaign workflow governance to ensure consistent customer messaging and program compliance across utility program teams. Rollout and operational management emphasized configuration governance, campaign scheduling, and role-based access for program managers and analytics staff within the Utilities ERP environment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2012 | 2012 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2008 | 2008 |
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Warehouse Management | SCM |
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2008 | 2008 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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CRM | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2008 | 2008 |
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Financial Consolidation and Close | EPM |
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2008 | 2008 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2015 | 2015 |
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Procurement | Procurement |
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2014 | 2014 |
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Procurement | Procurement |
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2015 | 2015 |
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Procurement | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Reckitt Benckiser
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Reckitt Benckiser Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Reckitt Benckiser Technographics
Reckitt Benckiser is a Consumer Packaged Goods organization based in United Kingdom,
with around 37900 employees and annual revenues of $19.45 billion.
Reckitt Benckiser operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, SAP SuccessFactors Employee Central Global Benefits and Oracle Utillities (ex Opower),
covering areas like ERP Financial, Benefits Administration and Utilities ERP.
Reckitt Benckiser has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and SAP.
Reckitt Benckiser recently adopted applications including
ServiceNow ITSM in 2022, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) in 2021 and CrownPeak DXP in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Reckitt Benckiser’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Reckitt Benckiser’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Reckitt Benckiser technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.