Kitchener, N2G 4J, ON,
Canada
Region of Waterloo Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Region of Waterloo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Region of Waterloo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Region of Waterloo has purchased the following applications: interviewstream interview scheduler for Interview Scheduling in 2018, CentralSquare Enterprise Suite for Government ERP in 2023, Microsoft Power BI for Analytics and BI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Region of Waterloo is running and its propensity to invest more and deepen its relationship with interviewstream , UKG , Valsoft Corporation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Region of Waterloo revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Region of Waterloo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| interviewstream | Legacy | interviewstream interview scheduler | Interview Scheduling | HCM | n/a | 2018 | 2018 |
In 2018, Region of Waterloo deployed interviewstream interview scheduler to reduce scheduling overhead in its hiring processes. The deployment targeted Interview Scheduling for the Talent Acquisition function across the regional municipality's recruitment activities.
The implementation focused on configuring the interviewstream interview scheduler to automate candidate booking workflows and reduce manual coordination. Configuration work centered on single-message invitation workflows and calendar synchronization to eliminate the multi-email scheduling loop that recruiters experienced, and templates were applied to support recurring recruitment events and follow up interviews.
Operational coverage included the Region of Waterloo Talent Acquisition team and hiring managers responsible for recruitment events across the municipality. The solution centralized scheduling for events that commonly required three to five candidate interviews per vacancy and supported repeated recruitment events followed by second interviews, reducing administrative burden on hiring resources.
Governance and process changes standardized interview invitation and confirmation flows to minimize back-and-forth email chains, and scheduling became a centralized, automated step in the recruitment workflow. Reported outcomes from the Region include 1.2K labor hours saved per year and a 200% return on investment, with stakeholders noting a shift from multiple email exchanges to a single email scheduling interaction.
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2016 | 2016 |
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Workforce Scheduling | HCM |
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2016 | 2016 |
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Workforce Scheduling | HCM |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentralSquare | Legacy | CentralSquare Enterprise Suite | Government ERP | ERP Services and Operations | n/a | 2023 | 2024 |
In 2023, the Region of Waterloo implemented CentralSquare Enterprise Suite within its Government ERP environment, deploying CentralSquare's Enterprise Asset Management capabilities to centralize asset investment planning and automate long-term financial planning for regional infrastructure. The implementation uses CentralSquare's Enterprise Asset Management EAM as the focal application, aligning asset lifecycle data with planning workflows and financial planning processes to support capital decision making across the region.
Deployment and configuration emphasize the Enterprise Asset Management module of CentralSquare Enterprise Suite, configured to capture asset inventories, condition assessments, and multiyear investment schedules, while orchestrating automated long-term financial planning workflows. Operational coverage spans infrastructure and finance functions, with governance structured around centralized asset investment planning and standardized approval and budget orchestration processes, and integrations inferred to align EAM outputs with municipal financial planning and capital budgeting procedures.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Security Cameras | Physical Security |
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2016 | 2016 |
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Video Surveillance System | Physical Security |
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2016 | 2016 |
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