List of NetDocuments eDOCS (formerly OpenText eDOCS) Customers
NetDocuments Software, Inc.
2500 Executive Parkway Suite 300,
Lehi, 84043, UT,
United States
Lehi, 84043, UT,
United States
1 866-638-3627
Professional Services
385
$30M
Since 2010, our global team of researchers has been studying NetDocuments eDOCS (formerly OpenText eDOCS) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NetDocuments eDOCS (formerly OpenText eDOCS) for Enterprise Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NetDocuments eDOCS (formerly OpenText eDOCS) for Enterprise Content Management include: United States Department of Health and Human Services, a United States based Government organisation with 62000 employees and revenues of $160.00 billion, Royal Bank of Scotland, a United Kingdom based Banking and Financial Services organisation with 61651 employees and revenues of $18.88 billion, Fox Broadcasting Company, a United States based Media organisation with 3500 employees and revenues of $4.00 billion, A&O Shearman, a United Kingdom based Professional Services organisation with 6961 employees and revenues of $3.82 billion, Van Oord N.V., a Netherlands based Construction and Real Estate organisation with 5500 employees and revenues of $3.00 billion and many others.
Contact us if you need a completed and verified list of companies using NetDocuments eDOCS (formerly OpenText eDOCS), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Content Management software purchases.
The NetDocuments eDOCS (formerly OpenText eDOCS) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Content Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A&O Shearman | Professional Services | 6961 | $3.8B | United Kingdom | NetDocuments Software | NetDocuments eDOCS (formerly OpenText eDOCS) | Enterprise Content Management | 2012 | n/a |
In 2012 A&O Shearman implemented NetDocuments eDOCS (formerly OpenText eDOCS) as its Enterprise Content Management platform to centralize document lifecycle, records retention, and knowledge assets across the firm. The deployment focused on core document management capabilities, including secure document storage, metadata indexing, access controls, and search optimization, with NetDocuments eDOCS configured to support professional services workflows and counsel-focused content management.
Configuration work included bespoke automation and utilities to support bulk extraction and reporting, drawing on custom C# tooling used to export content from the document management environment. The implementation also incorporated performance testing and monitoring instrumentation, with a global performance reporting approach that leveraged LoadRunner and quick test technologies to profile system behavior under load and guide tuning of NetDocuments eDOCS configuration and indexing processes.
Integrations were a central element of the rollout, with NetDocuments eDOCS integrated into an enterprise search layer using Autonomy IDOL and connected to structured SQL and web content sources to broaden searchable content. Operational governance emphasized ITIL aligned incident and problem management, monitoring of the global infrastructure, and an internal training program for new starters, secondees and team members to sustain day to day operations and knowledge management practices within legal and IT functions.
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Ashmore Credit Solutions Ltd. | Professional Services | 200 | $20M | United Kingdom | NetDocuments Software | NetDocuments eDOCS (formerly OpenText eDOCS) | Enterprise Content Management | 2020 | n/a |
In 2020, Ashmore Credit Solutions Ltd deployed OpenText eDOCS as its Enterprise Content Management solution. OpenText eDOCS was implemented to centralize document lifecycle management and to present controlled documents on the company website, aligning repository controls with external content delivery. The deployment targeted firmwide document repositories for client files, contracts, and operational records to reduce content fragmentation across teams.
The implementation configured OpenText eDOCS capabilities consistent with Enterprise Content Management practices, including document versioning, metadata-driven classification, full text search, role based access control, and retention scheduling. Configuration work emphasized metadata taxonomies and access profiles to support regulatory compliance and secure client document handling. The full application name OpenText eDOCS is used as the primary content services layer for these functions.
Operational coverage focused on legal, compliance, and credit operations within the United Kingdom, with the system used both as an internal document management platform and to surface approved content on the corporate website. Using OpenText eDOCS on their website preserved internal access controls and audit trails while enabling public and authenticated content delivery through the same Enterprise Content Management backbone.
Governance and rollout activities established metadata standards, retention policies, user provisioning workflows, and audit logging to standardize document handling and support information governance. Process changes prioritized consistent classification and controlled publishing paths from repository to web, reducing ad hoc content publication and improving traceability across business functions.
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Cambridgeshire Fire and Rescue Service | Government | 300 | $50M | United Kingdom | NetDocuments Software | NetDocuments eDOCS (formerly OpenText eDOCS) | Enterprise Content Management | 2010 | n/a |
In 2010, Cambridgeshire Fire and Rescue Service implemented NetDocuments eDOCS (formerly OpenText eDOCS) as its Enterprise Content Management solution. The deployment centralized document management across the service's wholetime and retained stations, corporate staff, and senior officers, establishing a single content repository to govern operational records and corporate documentation.
NetDocuments eDOCS was configured to deliver core Enterprise Content Management capabilities including document capture and indexing, metadata driven classification, version control, access control and role based permissions, retention and records management, and full text search. Configuration work emphasized supporting standard document workflows for incident reports, training records, and formal governance documents, aligning content classification with public sector recordkeeping practices.
Operational coverage included training and adoption across a broad user base, with the IT Development Officer leading classroom training, one to one coaching, workshops, and IT surgeries, and delivering interactive e learning modules for retained stations using Adobe Captivate. Second line support responsibilities covered Microsoft Office integration and day to day Document Management System support to maintain end user efficiency, reflecting an operational model that combined central IT administration with site level user coaching.
Governance activity around the rollout integrated information governance and compliance awareness, including training on the Data Protection Act 1998, Freedom of Information Act 2000, ISO 27001 information security principles, and business continuity management. The implementation emphasized structured training programs and modular courseware to embed records management and secure access practices across the service without naming third party implementation partners.
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Fox Broadcasting Company | Media | 3500 | $4.0B | United States | NetDocuments Software | NetDocuments eDOCS (formerly OpenText eDOCS) | Enterprise Content Management | 2018 | n/a |
In 2018, Fox Broadcasting Company implemented OpenText eDOCS as its Enterprise Content Management platform. Fox chose OpenText eDOCS over competitors because there isn’t a technology out there that is as feature-rich, configurable and compatible with our application stack. The selection emphasized configurability and compatibility with Fox's existing content and production environment. OpenText eDOCS was positioned to manage enterprise document lifecycles across the organization.
The implementation focused on core Enterprise Content Management capabilities such as centralized document management, records management, metadata-driven classification, full text search, and role-based access control. Configurations leveraged eDOCS configurability to align metadata schemas and retention policies with media asset lifecycles. Workflow automation and version control were applied to content review and approval processes common in broadcast operations.
The deployment was configured for compatibility with Fox's application stack, enabling content handoffs to production and publishing workflows. Operational scope included enterprise-wide content governance for legal, production, and editorial functions, aligning access controls and retention across those functions. The architecture emphasized configurable modules to support content ingestion, indexing, and retrieval at scale.
Governance work established metadata standards and role-based entitlements to support compliance and editorial workflows. Rollout prioritized configurable components to reduce disruption to existing content creation and publishing processes while leveraging OpenText eDOCS flexibility during phased adoption.
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Rosenblatt | Professional Services | 90 | $15M | United Kingdom | NetDocuments Software | NetDocuments eDOCS (formerly OpenText eDOCS) | Enterprise Content Management | 2020 | n/a |
Rosenblatt implemented OpenText eDOCS in 2020 as its Enterprise Content Management platform. The deployment is used on their website to surface client-facing documents and to centralize matter-related document storage for the firm's practice teams. The OpenText eDOCS implementation provides a controlled document repository with metadata-driven organization, full text search, versioning and role-based access control to support legal document workflows.
Configuration centers on document lifecycle and records governance, including audit trails, retention policy enforcement and standardized templates to support compliance and consistent client correspondence. Operational coverage includes legal practice teams, records management and client services, with public website access configured for permitted documents while confidential matter files are managed within the secured eDOCS repository. The rollout emphasized taxonomy design, automated check-in and check-out workflows and template-based document creation to standardize matter documentation and streamline internal document handling.
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Banking and Financial Services | 61651 | $18.9B | United Kingdom | NetDocuments Software | NetDocuments eDOCS (formerly OpenText eDOCS) | Enterprise Content Management | 2010 | n/a |
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Professional Services | 720 | $165M | United Kingdom | NetDocuments Software | NetDocuments eDOCS (formerly OpenText eDOCS) | Enterprise Content Management | 2020 | n/a |
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Banking and Financial Services | 3500 | $1.3B | Canada | NetDocuments Software | NetDocuments eDOCS (formerly OpenText eDOCS) | Enterprise Content Management | 2014 | n/a |
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Government | 62000 | $160.0B | United States | NetDocuments Software | NetDocuments eDOCS (formerly OpenText eDOCS) | Enterprise Content Management | 2018 | n/a |
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Construction and Real Estate | 5500 | $3.0B | Netherlands | NetDocuments Software | NetDocuments eDOCS (formerly OpenText eDOCS) | Enterprise Content Management | 2009 | n/a |
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Buyer Intent: Companies Evaluating NetDocuments eDOCS (formerly OpenText eDOCS)
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FAQ - APPS RUN THE WORLD NetDocuments eDOCS (formerly OpenText eDOCS) Coverage
NetDocuments eDOCS (formerly OpenText eDOCS) is a Enterprise Content Management solution from NetDocuments Software.
Companies worldwide use NetDocuments eDOCS (formerly OpenText eDOCS), from small firms to large enterprises across 21+ industries.
Organizations such as United States Department of Health and Human Services, Royal Bank of Scotland, Fox Broadcasting Company, A&O Shearman and Van Oord N.V. are recorded users of
NetDocuments eDOCS (formerly OpenText eDOCS) for Enterprise Content Management.
Companies using NetDocuments eDOCS (formerly OpenText eDOCS) are most concentrated in Government, Banking and Financial Services and Media, with adoption spanning over 21 industries.
Companies using NetDocuments eDOCS (formerly OpenText eDOCS) are most concentrated in United States, United Kingdom and Netherlands, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of NetDocuments eDOCS (formerly OpenText eDOCS) across Americas, EMEA, and APAC.
Companies using NetDocuments eDOCS (formerly OpenText eDOCS) range from small businesses with 0-100 employees - 10%, to mid-sized firms with 101-1,000 employees - 30%, large organizations with 1,001-10,000 employees - 40%, and global enterprises with 10,000+ employees - 20%.
Customers of NetDocuments eDOCS (formerly OpenText eDOCS) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified NetDocuments eDOCS (formerly OpenText eDOCS) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Enterprise Content Management.