Victoria, 3141, VIC,
Australia
Reliable Education Technographics
Reliable Education Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Reliable Education and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Reliable Education employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Reliable Education has purchased the following applications: FrontApp for Collaboration in 2019, WooCommerce for eCommerce in 2018, Keap CRM for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Reliable Education is running and its propensity to invest more and deepen its relationship with Front , Google , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Reliable Education revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Reliable Education intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Reliable Education Tech Stack and Enterprise Applications
Reliable Education Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Front | Legacy | FrontApp | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Reliable Education deployed FrontApp on their website as a Collaboration solution to handle inbound web interactions and team messaging. The deployment uses the full application FrontApp, configured as a cloud hosted Collaboration platform with shared inbox capabilities, internal notes, tagging, message assignment, and response templates. This implementation is proportionate to a 10 person education organization and supports core student facing communication workflows such as intake messaging and administrative correspondence.
FrontApp was embedded on the Reliable Education website to capture inbound inquiries and route them into configured shared inboxes, with automation rules and assignment workflows to distribute messages among staff. Governance emphasizes inbox level workflows, standardized template use, tagging conventions, and internal note practices to maintain consistent message handling across small teams. Operational coverage focuses on web based contact capture and team collaboration for student communications within Reliable Education.
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Collaboration | Collaboration |
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2015 | 2015 |
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Reliable Education eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, Reliable Education implemented WooCommerce as its eCommerce solution on its website. Reliable Education deployed WooCommerce to enable online sales of courses and educational materials, centralizing product catalog management, shopping cart and checkout workflows, and order management as part of its eCommerce operations.
The WooCommerce implementation is delivered as a plugin-based integration within the Automattic WordPress site, providing modules for product catalog, basic inventory controls, couponing, checkout workflows and payment processing through standard gateway integrations. Operational coverage is site level and supports sales and marketing functions managed by an internal team of 10 in Australia, with administration and governance executed through the WordPress dashboard using role based accounts to manage products, orders and customer records.
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Reliable Education CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Keap (formerly Infusionsoft) | Legacy | Keap CRM | CRM | CRM | n/a | 2019 | 2019 |
In 2019 Reliable Education implemented Keap CRM on their website to centralize inquiry capture and customer communications. Reliable Education is a 10 person Australian education provider, and the deployment uses Keap CRM as a cloud hosted CRM embedded into web contact flows to capture prospective student leads.
The Keap CRM implementation focuses on contact management, web lead capture forms, campaign automation, and pipeline workflow automation. Configuration emphasis was on automated email follow up sequences and segmented contact records to support repeatable admissions and marketing workflows, with Keap CRM orchestrating campaign logic and status tracking.
Operational coverage centers on marketing and admissions functions, with website form submissions routed directly into Keap CRM for qualification and nurture. Governance changes included standardizing lead qualification fields and automated follow up workflows to ensure inquiries originating from the website enter the same CRM driven enrollment pipeline, aligning front line staff processes to a single system of record.
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Reliable Education ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Reliable Education PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Reliable Education IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Reliable Education
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Reliable Education Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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