Reliance Resource
4600 E. Conant Street,
Long Beach, 90808-1874, CA,
United States
Long Beach, 90808-1874, CA,
United States
1 800-222-5728
Retail
Reliance Resource Technographics
Reliance Resource Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Reliance Resource and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Reliance Resource employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Reliance Resource has purchased the following applications: Amazon Pay for Payment Processing in 2018, Microsoft 365 for Collaboration in 2017, Signifyd for eCommerce Fraud Protection in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Reliance Resource is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Klarna , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Reliance Resource revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Reliance Resource intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Reliance Resource Tech Stack and Enterprise Applications
Reliance Resource ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, Reliance Resource implemented Amazon Pay on its website. Reliance Resource integrated Amazon Pay, a Payment Processing application, into its e-commerce checkout to accept and authorize customer payments online. The deployment used the Amazon Pay checkout widget embedded on the public storefront, consuming cloud payment services from Amazon Web Services and keeping payment flows anchored in the site checkout.
Implemented functional capabilities included Amazon account authentication, payment authorization and tokenization, and payment capture workflows that align with Payment Processing operations. Operational coverage focused on the online sales channel, with finance and operations receiving settlement and reconciliation feeds and supporting checkout exception handling. Governance and process changes centralized payment acceptance procedures and updated checkout workflows to route transactions through Amazon Pay.
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
Reliance Resource Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Reliance Resource deployed Microsoft 365 as its primary Collaboration platform. The deployment was provisioned for the companys 300 employees in the United States, supporting its retail operations and corporate teams, and the company website surfaces Microsoft 365 usage as part of its public presence.
Microsoft 365 was configured to provide core Collaboration capabilities including enterprise email, team chat and meetings, file storage and sync, and intranet content management, leveraging service modules commonly associated with Microsoft 365 such as Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business. The implementation emphasized centralized tenant administration, role based access for corporate and store personnel, and content collaboration workflows to support merchandising, customer service, marketing, HR, and finance functions.
Operational governance focused on tenant level administration and user identity controls, with policies for content governance and shared workspace provisioning to manage cross functional collaboration. The presence of Microsoft 365 on the company website indicates the platform is surfaced for external facing authentication or content delivery scenarios while serving internal collaboration and productivity needs across the organization.
|
Reliance Resource eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Signifyd | Legacy | Signifyd | eCommerce Fraud Protection | eCommerce | n/a | 2018 | 2018 |
In 2018, Reliance Resource implemented Signifyd for eCommerce Fraud Protection on its consumer retail website. The Signifyd deployment is embedded in the site checkout and order pipeline to provide real time risk scoring and chargeback protection, consistent with eCommerce Fraud Protection functional capabilities. Reliance Resource uses Signifyd to automate decisioning for incoming orders and to surface high risk transactions into a manual review queue.
The implementation covers online commerce operations, payments, fraud operations, and customer service workflows, routing Signifyd decision outputs into order management and post purchase handling processes. Configuration emphasized fraud detection rules, automated decisioning thresholds, and review workflow governance, with operational ownership assigned to the ecommerce and fraud operations teams. Reliance Resource Signifyd eCommerce Fraud Protection supports risk scoring, order review orchestration, and chargeback liability protection for the company website.
|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2020 | 2020 |
|
|
|
|
|
eCommerce | eCommerce |
|
2018 | 2018 |
|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
eCommerce | eCommerce |
|
2020 | 2020 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2018 | 2018 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2019 | 2019 |
|
|
|
|
|
Shipping Management | eCommerce |
|
2020 | 2020 |
|
|
|
|
|
Shipping Management | eCommerce |
|
2023 | 2023 |
|
Reliance Resource SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Returns Management | SCM |
|
2021 | 2021 |
|
Reliance Resource CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Reliance Resource TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
Reliance Resource IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2002 | 2002 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
Reliance Resource CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Reliance Resource
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Reliance Resource Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Reliance Resource IT executives and key decision makers. This section highlights Reliance Resource's latest recorded technology evaluations, including SnapCall for Customer Engagement on 2025-11-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Reliance Resource digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-06 | Reliance Resource | Evaluated | SnapCall | SnapCall | Customer Engagement | CRM |
FAQ - APPS RUN THE WORLD Reliance Resource Technographics
Reliance Resource is a Retail organization based in United States,
with around 300 employees and annual revenues of $50.0 million.
Reliance Resource operates a diverse technology stack with applications such as
Amazon Pay, Microsoft 365 and Signifyd,
covering areas like Payment Processing, Collaboration and eCommerce Fraud Protection.
Reliance Resource has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amazon Web Services (AWS), Microsoft and Signifyd.
Reliance Resource recently adopted applications including
USPS Click-N-Ship in 2023, Klarna Payments in 2021 and Shopify in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Reliance Resource’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Reliance Resource’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Reliance Resource technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.