Plano, 75024, TX,
United States
Rent-A-Center, Inc. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Rent-A-Center, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12690 Rent-A-Center, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rent-A-Center, Inc. has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Workstream Hiring for Recruiting in 2022, Oracle Retail (ex Retek) for Retail Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rent-A-Center, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , SAP , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rent-A-Center, Inc. revenues, which have grown to $2.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rent-A-Center, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Rent-A-Center, Inc. implemented Oracle Cloud ERP as its ERP Financial platform, deploying Oracle Fusion components alongside Procurement and Sales Cloud modules to centralize transactional processing and reporting. The implementation emphasized configuration, integration, and ongoing user support, with technical responsibilities focused on integration patterns, reporting, and data conversion decisions to support the company’s rent-to-own retail operations.
The deployment included Oracle Cloud ERP reporting and analytics via BI Reports, OTBI Reports, and ad-hoc reporting to meet complex query needs, and delivered finance-oriented artifacts such as an AP Invoice aging report with as of date and an Unpaid check report. Role-based access was enforced through user creation, role assignment, and custom role development within Fusion, and data models were developed to feed Salesforce and a Customer Micro DB third-party system.
Integrations were implemented using Oracle Integration Cloud and AWS tooling, including OIC outbound integrations to LTE and HighTouch external systems and an OIC inbound service receiving Inventory Transfer Orders from Mercury. Additional integration patterns used Python scripts and AWS Lambda to POST Sale Shipments and Transfer Orders via REST APIs into Oracle Cloud, a PL/SQL Advanced Queue package to push delta information from the Enterprise Database, an initial load package to stage data from the enterprise data warehouse into event staging tables, and an AWS DMS process to migrate data from Oracle databases into Salesforce.
Operational coverage spanned store sales and operations tied to Rent-A-Center’s Enterprise Database and the SIMS suite of store-facing modules, supporting inventory management, customer management, contract handling, collections, and sales generation workflows. Governance activities included active engagement with architects and functional staff for solution design, escalation to Oracle Support for technical issue resolution, and defining when to leverage specific integration, reporting, and conversion tools to align operational processes with the Oracle Cloud ERP environment.
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Expense Management | ERP Financial Management |
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2012 | 2012 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workstream | Legacy | Workstream Hiring | Recruiting | HCM | n/a | 2022 | 2022 |
In 2022 Rent-A-Center, Inc. implemented Workstream Hiring on its website to manage candidate intake and online application flows. Workstream Hiring is being used as the primary Recruiting application to publish jobs, capture applicant profiles, and drive structured candidate screening and interview scheduling. The deployment centralizes the candidate-facing experience on Rent-A-Center, Inc. careers pages while routing applicants into a unified applicant tracking workflow.
Functional modules and capabilities in scope reflect typical Recruiting platform workflows, including job posting management, applicant tracking, configurable screening rules, interview scheduling, and candidate communications by SMS and email. The implementation aligns recruiting and HR operations around standardized screening criteria and centralized intake to improve recruiter handoffs and workflow orchestration. Rent-A-Center, Inc. Workstream Hiring Recruiting supports HR and talent acquisition functions across the online hiring channel.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail (ex Retek) | Retail Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Rent-A-Center, Inc. implemented Oracle Retail (ex Retek) as a core element of its Retail Management platform to align merchandising and inventory processes across its distribution footprint. The program ran in parallel with successful deployments of 25 Warehouse Management Systems across the United States and Mexico, forming an integrated operational backbone.
Oracle Retail applications implemented included RMS and REIM, delivering merchandise planning, pricing controls, and enterprise inventory management capabilities consistent with Retail Management functionality. Warehouse Management System configurations were designed to support receiving, putaway, picking, and replenishment workflows, and were tuned to work with Oracle Retail data models for item master and inventory visibility.
Integrations were explicitly built between the WMS installations and Oracle Retail applications RMS and REIM to synchronize inventory transactions, purchase receipts, and distribution allocations. The operational scope covered warehouse sites in the U.S. and Mexico and impacted supply chain, distribution operations, procurement, and merchandising business functions.
Governance for the initiative included annual budgeting for strategic projects, vendor engagement and RFP processes, and formal product selection and finalization workflows managed by Rent-A-Center personnel. Rollout planning emphasized phased WMS integration to Oracle Retail systems and alignment of procurement and vendor evaluation processes with enterprise operational requirements.
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Retail Management | ERP Services and Operations |
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2015 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2010 | 2011 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2021 |
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Financial Consolidation and Close | EPM |
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2021 | 2021 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Asset Management (ITAM) | IT Asset Management |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2010 | 2011 |
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Supplier Relationship Management | Procurement |
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2010 | 2010 |
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Supplier Relationship Management | Procurement |
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2010 | 2010 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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