Resorts World Casino New York City
110-00 Rockaway Blvd,
Jamaica, 11420, NY,
United States
Jamaica, 11420, NY,
United States
1 718-215-2828
Leisure and Hospitality
Resorts World Casino New York City Technographics
Resorts World Casino New York City Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Resorts World Casino New York City and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Resorts World Casino New York City employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Resorts World Casino New York City has purchased the following applications: Visa Authorize.Net for Payment Processing in 2021, Oracle MICROS Simphony Cloud for Point Of Sale in 2011, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Resorts World Casino New York City is running and its propensity to invest more and deepen its relationship with Visa , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Resorts World Casino New York City revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Resorts World Casino New York City intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Resorts World Casino New York City Tech Stack and Enterprise Applications
Resorts World Casino New York City ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021 Resorts World Casino New York City implemented Visa Authorize.Net on its website as the Payment Processing gateway for online customer transactions. Visa Authorize.Net is deployed to handle card authorization workflows and gateway-level tokenization for the site, serving as the primary payment authorization endpoint for online reservations, ticketing, and e-commerce flows presented to customers on rwnewyork.com.
The implementation focuses on standard payment processing capabilities, including authorization APIs, tokenization of payment credentials to reduce PCI surface, and hosted or embedded payment form support to capture customer card data during checkout. Configuration work centered on integrating Visa Authorize.Net endpoints into the website checkout and booking flows, mapping transaction states to the site order lifecycle, and instrumenting server-side payment endpoints for secure authorization calls.
Operational ownership is aligned with the casino IT and finance teams, who govern transaction routing, reconciliation workflows, and payment exception handling, while web engineering maintains the integration points on the public site. Visa Authorize.Net is explicitly restated as the deployed application, and the deployment scope is the customer-facing website payment layer under the Payment Processing category.
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Resorts World Casino New York City ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle MICROS Simphony Cloud | Point Of Sale | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Resorts World Casino New York City implemented Oracle MICROS Simphony Cloud as its Point Of Sale solution. The deployment used the cloud-hosted Oracle MICROS Simphony Cloud architecture to centralize transaction processing for bar and service bar outlets, provisioning networked POS terminals and handheld order devices to support beverage service workflows.
Configuration focused on Point Of Sale functional modules and workflows aligned to food and beverage operations, including itemized order capture for drinks, modifiers and recipe controls to distinguish drinks with and without garnishes, and tender and cash handling workflows for front-of-house reconciliation. The implementation also supported phone order entry procedures at service bars and task tracking for routine duties such as cleaning service bar stations, with transaction logging and shift close capabilities to maintain audit trails.
Operational coverage centered on food and beverage staff, bartenders, cashiers, and service bar attendants across the Resorts World Casino New York City property, and governance emphasized role based access to POS functions, cash reconciliation processes at shift end, and standardized order entry procedures for phone and over-the-counter service. Training and process adoption were oriented to frontline service tasks, including drink preparation, handling cash, answering phones from the service bar, and maintaining service bar cleanliness, with the POS serving as the core system of record for these activities.
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Resorts World Casino New York City Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Resorts World Casino New York City implemented Microsoft 365 as its Collaboration platform and the organization references use of Microsoft 365 on its public website. The deployment is associated with the Microsoft vendor and is described in the context of the Resorts World Casino New York City digital presence in the United States.
The implementation emphasized core Microsoft 365 collaboration capabilities, including Exchange Online for email and calendaring, Microsoft Teams for real-time communication, SharePoint Online for intranet and document management, OneDrive for personal file storage, and tenant-level identity and access handled through Azure Active Directory as part of the Microsoft 365 suite. Configuration work focused on tenant provisioning, licensing assignment, mailbox and Teams provisioning, and SharePoint site architecture to support document collaboration and content publishing.
Operational scope covered the Resorts World Casino New York City workforce of approximately 4,000 employees, aligning collaboration tooling across corporate functions and guest-facing operations. Governance measures were implemented around Teams workspace provisioning, document lifecycle and retention policies, and access control to manage information flow and compliance within the Microsoft 365 Collaboration environment.
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Resorts World Casino New York City CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Resorts World Casino New York City IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2010 | 2010 |
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Resorts World Casino New York City CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Resorts World Casino New York City
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Resorts World Casino New York City Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Resorts World Casino New York City IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Resorts World Casino New York City digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Resorts World Casino New York City Technographics
Resorts World Casino New York City is a Leisure and Hospitality organization based in United States,
with around 4000 employees and annual revenues of $3.00 billion.
Resorts World Casino New York City operates a diverse technology stack with applications such as
Visa Authorize.Net, Oracle MICROS Simphony Cloud and Microsoft 365,
covering areas like Payment Processing, Point Of Sale and Collaboration.
Resorts World Casino New York City has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, Oracle and Microsoft.
Resorts World Casino New York City recently adopted applications including
Visa Authorize.Net in 2021, Cisco IronPort Cloud Email Security in 2020 and Cisco Secure Email (formerly Email Security Appliance) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Resorts World Casino New York City’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Resorts World Casino New York City’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Resorts World Casino New York City technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.