Colchester, CO6 1RZ,
United Kingdom
Retortal Technographics
Retortal Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Retortal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2 Retortal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Retortal has purchased the following applications: Microsoft 365 for Collaboration in 2018, Microsoft Clarity for Marketing Analytics in 2022, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Retortal is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , ActiveCampaign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Retortal revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Retortal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Retortal Tech Stack and Enterprise Applications
Retortal Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Retortal implemented Microsoft 365 as its Collaboration platform. The deployment uses Microsoft 365 core productivity and collaboration capabilities, with Microsoft 365 referenced on Retortal's public website which reflects use of Microsoft hosted services in the company web presence. The implementation aligns the Microsoft 365 application set to Retortal's Communications business function, centralizing email, document storage, and team collaboration into a single provider footprint. For a two person company this configuration emphasizes a lightweight administrative model, centralized mailbox and document governance, and streamlined collaboration workflows to support communications and content production. Retortal Microsoft 365 Collaboration supports team messaging, file synchronization, and shared document authoring, creating a unified productivity layer for internal communication and client facing content.
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Collaboration | Collaboration |
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2022 | 2022 |
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Retortal CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Clarity | Marketing Analytics | CRM | n/a | 2022 | 2022 |
In 2022, Retortal implemented Microsoft Clarity on its public website as part of its Marketing Analytics tooling. Retortal deployed Microsoft Clarity to capture web visitor behavior and to support the company marketing and website analytics functions.
The implementation uses Microsoft Clarity’s client side tracking to surface session replays, heatmaps, click and scroll engagement metrics, and basic funnel observations in the Microsoft Clarity dashboard. Deployment is scoped to the Retortal website and operated by the internal small team, with configuration focused on site-level recording and dashboarding for marketing and content decisions.
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Marketing Automation | CRM |
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2021 | 2021 |
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Retortal ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Retortal deployed Atlassian Jira Service Desk as its IT Service Management solution. The company is using Atlassian Jira Service Desk on their website as a web facing service desk portal to capture incoming support and communications requests.
Configuration emphasized lightweight ticketing, defined request types, and queue management appropriate for a two person organization, with a knowledge base and basic automation rules implemented to route and prioritize tickets. Deployment architecture is a single site cloud hosted Jira Service Desk instance embedded into Retortal's public website to provide self service intake and status tracking, and operational scope centers on customer support and communications workflows with role based access, triage, and escalation workflows configured for the small team.
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Retortal PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Retortal IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Retortal CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Retortal
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Apps Being Evaluated by Retortal Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||