AI Buyer Insights:

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

Revenue NSW
Location
132 Marsden Street,
Parramatta, 2150, NSW,
Australia
Website
https://www.revenue.nsw.gov.au/
Phone
61 2 7808 6916
Artw industry
Government
Employee
Revenue

Revenue NSW Technographics

Revenue NSW Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Revenue NSW and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Revenue NSW employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Revenue NSW has purchased the following applications: SAP Signavio Process Governance for Analytics and BI in 2022, Atlassian Confluence for Collaboration in 2020, Akamai CDN for Content Delivery Network in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Revenue NSW is running and its propensity to invest more and deepen its relationship with SAP , Atlassian , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Revenue NSW revenues, which have grown to $650.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Revenue NSW intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Revenue NSW Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
SAP Legacy SAP Signavio Process Governance Analytics and BI Analytics and BI n/a 2022 2022 In 2022 Revenue NSW implemented SAP Signavio Process Governance as part of a broader SAP Signavio solutions deployment in the Analytics and BI category to create a single business process intelligence platform and product knowledge warehouse. The deployment targeted enterprise process governance and process intelligence, aligning process design with a new metamodel that models products, processes, and services to provide multidimensional views of operations. The implementation included SAP Signavio Process Manager, SAP Signavio Process Governance, SAP Signavio Process Collaboration Hub, SAP Signavio Journey Modeler, and SAP Signavio Process Intelligence, with the SAP Signavio Process Governance capability central to connecting modeling, governance, and knowledge management. Process intelligence dashboards were developed for a pilot that analyzed more than 50 tables, over 10,000 columns, 25 packages, and more than 20,000 lines of code, and the project used process mining capabilities in critical program areas. The team used solution dictionaries and modeling standards to enforce consistent metamodel application and to automate propagation of changes across models. Revenue NSW integrated many data sources with SAP Signavio Process Manager solution dictionaries to populate the product knowledge warehouse and to surface hidden process interdependencies that affect service delivery. The rollout covered all major product lines and documented and analyzed more than 1,800 business processes, representing approximately 90 percent coverage, while starting to use SAP Signavio Journey Modeler to connect customer expectations with operational processes. Governance elements such as risk, data availability, and impact were embedded in model attributes to make process information actionable for decision makers. Explicit outcomes reported from the implementation include identification of more than 300 process improvement opportunities with multimillion dollar potential, a documented saving of 31,009 hours from using process documents in the first year, a 50 percent improvement in output from process mining for the Land Tax Stimulus program, and a 32 percent improvement in business process maturity aligned to CMMi SVC. The deployment also supported reduction in possible phishing and cybercrime by distinguishing emails sent from individual versus corporate addresses, reinforcing both operational controls and process centric governance through SAP Signavio Process Governance.
Process Mining Analytics and BI 2022 2022
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Atlassian Legacy Atlassian Confluence Collaboration Collaboration n/a 2020 2020
Collaboration Collaboration 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Akamai Legacy Akamai CDN Content Delivery Network IaaS n/a 2022 2022
Content Delivery Network IaaS 2022 2022
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Core HR HCM 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Customer Engagement, Customer Experience CRM 2018 2018
Customer Experience CRM 2022 2022
Customer Experience CRM 2022 2022
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Debt Collection and Recovery ERP Services and Operations 2017 2017
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ERP Financial ERP Financial Management 2017 2017
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
IT Service Management ITSM 2021 2021
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Procurement Procurement 2017 2017
IT Decision Makers and Key Stakeholders at Revenue NSW
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Revenue NSW Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Revenue NSW Technographics

Revenue NSW is a Government organization based in Australia, with around 2500 employees and annual revenues of $650.0 million.

Revenue NSW operates a diverse technology stack with applications such as SAP Signavio Process Governance, Atlassian Confluence and Akamai CDN, covering areas like Analytics and BI, Collaboration and Content Delivery Network.

Revenue NSW has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Atlassian and Akamai.

Revenue NSW recently adopted applications including SAP Signavio Process Governance in 2022, SAP Signavio Process Intelligence in 2022 and SAP Signavio Process Collaboration Hub in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Revenue NSW’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Revenue NSW’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Revenue NSW technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.