Rheem Australia
1 Alan Street, Rydalmere,
Sydney, 2116, NSW,
Australia
Sydney, 2116, NSW,
Australia
61 2 9684-9100
Manufacturing
Rheem Australia Technographics
Rheem Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rheem Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Rheem Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rheem Australia has purchased the following applications: SAP S/4 HANA for ERP Financial in 2023, Reward Gateway Employee Reward and Recognition for Employee Recognition and Rewards Management in 2019, Inbenta Chatbot for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rheem Australia is running and its propensity to invest more and deepen its relationship with SAP , Edenred , Ascender or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rheem Australia revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rheem Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rheem Australia Tech Stack and Enterprise Applications
Rheem Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2023 | 2024 |
In 2023, Rheem Australia migrated from SAP ERP ECC 6.0 to SAP S/4 HANA and deployed SAP S/4HANA Cloud Private Edition as its ERP Financial platform to support core finance and bank statement processing during cutover. The implementation focused on finance process readiness for go-live, with SAP S/4 HANA designated to centralize ledger, cash management, and bank statement posting workflows under the ERP Financial category.
Configuration work centered on bank statement functionality and related cash application controls, where technical adjustments were required to ensure automated statement ingestion and posting. Experts from the SAP Technical Support team engaged directly with Rheem Australia via a scheduled screen-sharing session to diagnose the issue and deliver a fix, preserving the planned cutover sequence and ensuring the bank statement module behaved as configured.
Operational coverage concentrated on the finance organization across Rheem Australia, aligning accounts reconciliation and cash operations into the SAP S/4 HANA transactional flows. The implementation emphasized integration of a bank statement processing capability into the broader financial close and payment reconciliation processes, with configuration validated during pre-go-live testing cycles.
Governance during the final phase relied on rapid vendor technical support intervention and targeted remediation to remove the go-live blocker. According to Rheem Australia, the SAP Technical Support solution saved time and effort and removed the roadblock to going live on schedule, enabling continuation of the planned ERP Financial rollout.
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ERP Financial | ERP |
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2019 | 2020 |
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Rheem Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edenred | Legacy | Reward Gateway Employee Reward and Recognition | Employee Recognition and Rewards Management | HCM | n/a | 2019 | 2019 |
In 2019, Rheem Australia deployed Reward Gateway Employee Reward and Recognition on their website. Rheem Australia uses Reward Gateway Employee Reward and Recognition to provide Employee Recognition and Rewards Management capabilities for its workforce through the company web portal.
The implementation centers on typical Employee Recognition and Rewards Management functional areas, including peer and manager recognition workflows, a rewards catalogue with points accrual and redemption processes, and internal communications modules for campaigns and announcements. Configuration work emphasized role-based administration and configurable recognition workflows to align with HR policy and ongoing program updates.
Rollout and operational ownership is described at the HR and internal communications level, with the solution hosted through Rheem Australia’s employee-facing website to provide centralized access. Governance measures focus on centralized admin controls, user provisioning through the site, and program governance aligned to company recognition objectives across departments in Australia.
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Payroll | HCM |
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2010 | 2010 |
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Recruiting | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2021 | 2021 |
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Rheem Australia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inbenta Technologies | Legacy | Inbenta Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Rheem Australia deployed the Inbenta Chatbot on its corporate website rheem.com.au. The Inbenta Chatbot, classified under Chatbots and Conversational AI, was provisioned to deliver customer-facing self-service for product information and support queries.
The implementation used an embedded website conversational widget tied to Inbenta Technologies conversational capabilities, leveraging natural language understanding and intent classification to surface knowledge base driven answers and automate frequently asked questions. Functional modules configured included intent recognition, semantic search over published product and support content, contextual response generation, and session handling for web visitors. These elements align with standard Chatbots and Conversational AI workflows for digital customer engagement and web self-service.
Operational governance rested with Rheem's customer service and digital channels teams who curated Q&A content, trained and tuned intents, and managed iterative improvements after launch. The configuration emphasized web channel coverage on Rheem Australia's public site and aimed to augment self-service workflows rather than process backend transactions.
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Rheem Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Rheem Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Rheem Australia eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Product Information Management | eCommerce |
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2020 | 2020 |
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Rheem Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Rheem Australia PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Rheem Australia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Rheem Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Rheem Australia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Rheem Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Human Resources Manager | Manager | HR | |
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General Manager Human Resources | Director | HR | |
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Talent Aquisition Partner | Director | HR | |
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Payroll Manager | Manager | HR | |
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Payroll Officer | Manager | Finance | |
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Head of Digital Transformation | Director | IT | |
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Talent Acquisition Partner | Director | HR | |
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HR Business Partner | Director | HR | |
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HR Administrator | Non Manager | HR | |
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Project Manager | Manager | Operations | |
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Project Delivery Manager | Manager | Operations | |
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Senior Project Manager / Program Manager | Manager | IT | |
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Manager of Information Technology | Manager | IT | |
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Apps Being Evaluated by Rheem Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rheem Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rheem Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Rheem Australia Technographics
Rheem Australia is a Manufacturing organization based in Australia,
with around 700 employees and annual revenues of $100.0 million.
Rheem Australia operates a diverse technology stack with applications such as
SAP S/4 HANA, Reward Gateway Employee Reward and Recognition and Inbenta Chatbot,
covering areas like ERP Financial, Employee Recognition and Rewards Management and Chatbots and Conversational AI.
Rheem Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Edenred and Inbenta Technologies.
Rheem Australia recently adopted applications including
SAP S/4 HANA in 2023, RosterSpace Workforce Management in 2021 and CodeTwo Email Signatures in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rheem Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Rheem Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rheem Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.