Robinson Solutions
25 Bodrington Court,
Markham, L6G 1B6, ON,
Canada
Markham, L6G 1B6, ON,
Canada
1 877-535-8326
Professional Services
Robinson Solutions Technographics
Robinson Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Robinson Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Robinson Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Robinson Solutions has purchased the following applications: IBM Maximo for Enterprise Asset Management in 2010, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Freshservice for IT Service Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Robinson Solutions is running and its propensity to invest more and deepen its relationship with IBM , Google , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Robinson Solutions revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Robinson Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Robinson Solutions Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2010 | 2011 |
In 2010, Robinson Solutions implemented IBM Maximo as its Enterprise Asset Management platform to centralize maintenance scheduling and work order tracking across its professional services operations. The deployment targeted service coordination and contractor-managed preventive maintenance activities, positioning IBM Maximo as the primary asset register and maintenance scheduling engine supporting client engagements and onsite execution.
IBM Maximo was configured to support core Enterprise Asset Management workflows including asset inventory and lifecycle records, preventive maintenance scheduling, work order creation and assignment, service request processing, and procurement requisitioning to manage vendor quotes and materials. The implementation incorporated health and safety inputs such as hazard identification and risk assessment and pre task planning into work order checklists to align operational execution with site safety processes.
Integrations include a documented service request intake and assignment flow with Corrigo, where Corrigo service requests are reconciled with IBM Maximo work orders and assigned to external contractors for execution. Operational coverage reflects coordination between Contract Service Coordinators, contractor networks, and client approval gates, with IBM Maximo used to track completed work and feed information back to stakeholders for reporting and billing support.
Governance and workflow changes centered on formalizing the contract service coordinator role, instituting client approval checkpoints for vendor quotes, and embedding HIRA and pre task planning steps into the work order lifecycle within IBM Maximo. The platform serves as the system of record for preventive maintenance schedules and contractor assignments, enabling consistent monitoring and stakeholder reporting across sites where Robinson Solutions provides services.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Robinson Solutions implemented Google Workspace (Formerly Google G-Suite) to provide Collaboration capabilities for enterprise productivity and corporate communications. The deployment supports a 1,200 employee professional services organization headquartered in Canada, and site-level references show Google Workspace assets are integrated with the company website.
Core Google Workspace modules provisioned include Gmail, Google Drive, Google Docs, Sheets, Slides, Google Calendar and Google Meet, with the Google Workspace admin console used for account lifecycle management and group provisioning. Configuration aligns with category-standard collaboration workflows, including shared drives for project teams and real-time document co-authoring to support client engagements.
Operational scope spans cross-functional business functions such as project delivery, client-facing document collaboration and internal communications, governed through centralized admin policies for user access, group membership and sharing controls. Public site signals indicate Google Workspace is an embedded element of the firms content and collaboration footprint, and governance appears oriented around admin console driven provisioning and organizational group policies.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2016 | 2016 |
In 2016, Robinson Solutions implemented Freshservice as its IT Service Management platform. The deployment centralizes ticketing, incident management, and a web accessible service catalog to standardize IT support workflows across the organization. The implementation supports internal employee support and aligns IT service operations with enterprise service management practices common in Professional Services firms.
Freshservice is surfaced on Robinson Solutions' website to provide a self service portal, knowledge base, and automated request forms. Functional modules configured include incident and problem management, service catalog and request fulfillment, knowledge management, asset tracking, and workflow automation for approvals and escalations. Governance emphasizes ticket routing, SLA based queues, and role based access for service desk agents and end users, with configuration and ongoing administration retained by the internal IT operations team.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Robinson Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Robinson Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Robinson Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Robinson Solutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Robinson Solutions Technographics
Robinson Solutions is a Professional Services organization based in Canada,
with around 1200 employees and annual revenues of $300.0 million.
Robinson Solutions operates a diverse technology stack with applications such as
IBM Maximo, Google Workspace (Formerly Google G-Suite) and Freshservice,
covering areas like Enterprise Asset Management, Collaboration and IT Service Management.
Robinson Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IBM, Google and Freshworks.
Robinson Solutions recently adopted applications including
Amazon EC2 in 2021, Freshservice in 2016 and Google Workspace (Formerly Google G-Suite) in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Robinson Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Robinson Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Robinson Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.