Roca, Inc.
101 Park Street,
Chelsea, 2150, MA,
United States
Chelsea, 2150, MA,
United States
1 617-889-5210
Non Profit
Roca, Inc. Technographics
Roca, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Roca, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 135 Roca, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Roca, Inc. has purchased the following applications: ADP Workforce Now for Core HR in 2021, Fulcrum Snap Billing for Legal Time and Billing in 2016, Hubspot Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Roca, Inc. is running and its propensity to invest more and deepen its relationship with ADP , Fulcrum Global Technologies , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Roca, Inc. revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Roca, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Roca, Inc. Tech Stack and Enterprise Applications
Roca, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Roca, Inc. implemented ADP Workforce Now as its Core HR platform. The deployment positions ADP Workforce Now as the central human resources information system for the nonprofit, supporting employee records and workforce administration for its 135 employees in the United States.
The ADP Workforce Now implementation includes standard Core HR capabilities such as centralized employee profiles, payroll-ready HR data models, benefits administration support, and time and attendance workflows. Configuration emphasis was placed on employee self-service, role-based access for HR staff, and configurable HR reporting to support internal compliance and operational planning.
Roca exposes ADP Workforce Now functionality on its public website for employee-facing access, indicating a web-accessible HR portal for tasks such as pay statement review and personal information updates. The implementation appears to be cloud-hosted and oriented toward SaaS delivery, aligning with typical Core HR deployment patterns for organizations of this size.
Operational governance centers on HR and operations teams, with process changes focused on centralized recordkeeping, automated personnel transactions, and controlled user provisioning. ADP Workforce Now is used to standardize HR workflows across the organization, while providing HR reporting and administrative controls consistent with nonprofit staffing and compliance needs.
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Roca, Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fulcrum Global Technologies | Legacy | Fulcrum Snap Billing | Legal Time and Billing | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Roca, Inc. implemented Fulcrum Snap Billing from Fulcrum Global Technologies to manage program billing for the organization. Roca, Inc. is a United States nonprofit with 135 employees and approximately $16,000,000 in revenue, and the Fulcrum Snap Billing deployment addresses Legal Time and Billing requirements while processing SNAP billing and reports for Eastern and Western Ma.
Fulcrum Snap Billing was configured to deliver core Legal Time and Billing functionality, including time capture and billing engine capabilities, invoicing and statement generation, configurable rate structures, and built-in reporting. The implementation emphasized client and matter record handling and structured statement workflows to support program-level billing operations.
Operational scope focused on billing and finance teams that process SNAP program billings across Eastern and Western Ma, centralizing billing and reporting workflows for regional program administration. Governance centered on standardizing billing and reporting processes to produce consistent program reports and support ongoing administrative control.
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Roca, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Roca, Inc. deployed Hubspot Live Chat as a Chatbots and Conversational AI capability on its public website to support web visitor engagement and client outreach. Roca, Inc. implemented the Hubspot Live Chat widget to provide real time conversational entry points for prospective clients, referring partners, and community visitors across site pages.
Configuration focused on embedding the Hubspot Live Chat chat widget and defining conversational flows, including automated welcome messages, form based contact capture, and quick reply scripts for common inquiries. The implementation used standardized response templates and routing rules to direct conversations into a centralized inbox and to designated program staff, integrating conversational workflows with existing outreach and intake processes.
Operational coverage centered on program outreach, client intake, volunteer coordination, and marketing communications, with the chat tool administered by the communications or digital team. Governance included centralized configuration control for bot scripts and canned responses, staff training on live handoff procedures, and a staged content rollout across the website to align messages with program pages.
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Roca, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Roca, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2021 | 2021 |
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Donor and Fundraising Management | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Roca, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Roca, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Roca, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Roca, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Roca, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Roca, Inc. Technographics
Roca, Inc. is a Non Profit organization based in United States,
with around 135 employees and annual revenues of $16.0 million.
Roca, Inc. operates a diverse technology stack with applications such as
ADP Workforce Now, Fulcrum Snap Billing and Hubspot Live Chat,
covering areas like Core HR, Legal Time and Billing and Chatbots and Conversational AI.
Roca, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, Fulcrum Global Technologies and HubSpot.
Roca, Inc. recently adopted applications including
ADP Workforce Now in 2021, Hubspot Live Chat in 2021 and Hubspot CRM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Roca, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Roca, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Roca, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.