Darlington, DL2 2DU,
United Kingdom
Rockliffe Hall Hotel Technographics
Rockliffe Hall Hotel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rockliffe Hall Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 253 Rockliffe Hall Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rockliffe Hall Hotel has purchased the following applications: Indeed Hire for Talent Sourcing in 2017, ResDiary for Reservation and Booking Management in 2018, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rockliffe Hall Hotel is running and its propensity to invest more and deepen its relationship with Recruit , Thinking Software , ResDiary or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rockliffe Hall Hotel revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rockliffe Hall Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rockliffe Hall Hotel Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Recruit | Legacy | Indeed Hire | Talent Sourcing | HCM | n/a | 2017 | 2017 |
In 2017, Rockliffe Hall Hotel implemented Indeed Hire as a Talent Sourcing solution on its public careers site. The deployment used Recruit as the vendor and focused on embedding Indeed Hire into the hotel's job listing and applicant capture surfaces to centralize external candidate flow. Configuration emphasized Talent Sourcing capabilities such as centralized job posting, candidate sourcing and matching, and candidate engagement workflows that route applicants into internal HR review queues. Indeed Hire was configured to present roles directly on Rockliffe Hall's careers page and to surface candidate profiles and screening data for recruiter review. Operational responsibility is held by the hotel's central HR and talent acquisition functions, covering recruitment for hospitality roles at Rockliffe Hall, with the careers website acting as the primary applicant touchpoint. Governance centered on standardized posting and screening processes managed through the careers site integration to maintain consistency in hiring workflows.
|
|
|
|
|
Time and Attendance | HCM |
|
2017 | 2017 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResDiary | Legacy | ResDiary | Reservation and Booking Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Rockliffe Hall Hotel deployed ResDiary as its Reservation and Booking Management application. The deployment embedded ResDiary on the Rockliffe Hall public website to handle online table and event bookings for the hotel restaurant and afternoon tea services.
ResDiary was configured to deliver a web booking widget and a real time availability calendar, with session scheduling, table allocation and guest profile capture used to manage reservations. The implementation leveraged ResDiary capabilities for floor plan driven table management, booking confirmations and reservation notes to support front of house workflows and service sequencing.
Operational coverage centered on the food and beverage teams and front desk, with staff using a centralized ResDiary dashboard for day to day reservation handling, amendments and shift level handovers. Governance focused on role based access for host and management users and documented procedures for booking modifications and no show handling, with the ResDiary instance embedded directly into the Rockliffe Hall website booking flow.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Rockliffe Hall Hotel deployed Microsoft 365 to establish a unified Collaboration platform across its UK hospitality operations. The Microsoft 365 implementation was scoped to consolidate communication, document collaboration and content sharing for the hotel’s business functions, covering guest services, events and corporate administration across a 253 person employee base.
Configuration focused on core Microsoft 365 capabilities common to Collaboration deployments, including Exchange Online for centralized email, Microsoft Teams for synchronous communication and SharePoint Online together with OneDrive for Business for document management and team sites. Deployment narratives indicate standard collaboration workflows were configured to support departmental file sharing, meeting collaboration and centralized intranet content, with governance controls applied for access management and content retention consistent with enterprise collaboration practices.
Microsoft 365 is referenced on the public website, which implies the platform was extended to web-facing content or authentication touchpoints to surface corporate assets. The implementation positions Microsoft 365 as the primary Collaboration layer for Rockliffe Hall Hotel, aligning the application Microsoft 365 with Collaboration across operational, events and corporate business functions.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2019 | 2019 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics, Lead Generation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics, Sales Analytics | CRM |
|
2017 | 2017 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2015 | 2015 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Professional Services | Professional Services |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Rockliffe Hall Hotel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Rockliffe Hall Hotel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||