ROI Communication
5274 Scotts Valley Drive,
Scotts Valley, 95066, CA,
United States
Scotts Valley, 95066, CA,
United States
1 831-430-0170
Media
ROI Communication Technographics
ROI Communication Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ROI Communication and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 125 ROI Communication employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ROI Communication has purchased the following applications: Visa Authorize.Net for Payment Processing in 2017, Oracle Netsuite OpenAir for Professional Services Automation in 2009, Adobe Connect for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ROI Communication is running and its propensity to invest more and deepen its relationship with Visa , Oracle , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ROI Communication revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ROI Communication intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ROI Communication Tech Stack and Enterprise Applications
ROI Communication ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, ROI Communication deployed Visa Authorize.Net as the primary online payment gateway on its corporate website. The Visa Authorize.Net implementation functions as the companys Payment Processing solution for customer-facing checkout and online billing.
The implementation centers on website-level gateway integration, supporting standard Payment Processing capabilities such as card authorization and settlement flows, tokenization for card-on-file scenarios, and either hosted payment form or API-based checkout integration depending on the page. Functional scope includes e-commerce checkout, order-to-cash workflows, billing, and accounts receivable interactions tied to web orders.
Operationally the deployment is managed through payment acceptance policies and reconciliation procedures that align gateway authorization and settlement records with finance workflows. Integrations focus on routing authorization responses and settlement data from Visa Authorize.Net into the companies accounting and billing processes, while governance emphasizes PCI scope management and payment workflow control across the website and finance teams.
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ROI Communication ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2009 | 2009 |
In 2009, ROI Communication implemented Oracle Netsuite OpenAir. The implementation provisioned Oracle Netsuite OpenAir as the company Professional Services Automation platform, centralizing project accounting, time and expense capture, resource planning and project delivery workflows for its media services operations.
Deployment followed a cloud-hosted SaaS architecture consistent with Oracle Netsuite OpenAir, using configurable project templates, role-based access controls and multi-project scheduling to support delivery teams and project managers. The rollout targeted professional services functions including project management, account management and finance, with governance concentrated on standardizing project lifecycle workflows, enforcing project accounting controls and configuring approval workflows and reporting structures to align timesheet, billing and resource utilization processes across the organization.
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ROI Communication Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018 ROI Communication implemented Adobe Connect and integrated the application into its public website. Adobe Connect, an Audio Video and Web Conferencing solution, is used to host client webinars, interactive online presentations, and live media briefings directly from the company's site. The deployment emphasizes web-based meeting rooms and embedded session entry points for external audiences.
Configuration focused on persistent virtual rooms, content sharing, attendee management, and session recording, aligning with typical Audio Video and Web Conferencing capabilities and enabling synchronous client engagement and media demonstrations. Integration surface was web embedding and authentication flows tied to site access, with operational ownership residing in corporate communications and marketing teams. Governance instituted session scheduling controls, presenter permissions, and recording retention workflows to support repeatable webinar production and external-facing events.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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ROI Communication eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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ROI Communication CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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CRM | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ROI Communication PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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ROI Communication IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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ROI Communication CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at ROI Communication
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer / Chief Administrative Officer | CXO | Finance | |
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COO | CXO | Finance | |
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Vice President of Accounts | VP | Sales | |
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Apps Being Evaluated by ROI Communication Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ROI Communication IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ROI Communication digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD ROI Communication Technographics
ROI Communication is a Media organization based in United States,
with around 125 employees and annual revenues of $15.0 million.
ROI Communication operates a diverse technology stack with applications such as
Visa Authorize.Net, Oracle Netsuite OpenAir and Adobe Connect,
covering areas like Payment Processing, Professional Services Automation and Audio Video and Web Conferencing.
ROI Communication has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, Oracle and Adobe Systems.
ROI Communication recently adopted applications including
WooCommerce in 2021, Hubspot Marketing Automation in 2021 and Intuit Mailchimp Mandrill in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ROI Communication’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ROI Communication’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ROI Communication technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.