Royal Canin US
500 Fountain Lakes Blvd Ste 100,
Saint Charles, 65401, MO,
United States
Saint Charles, 65401, MO,
United States
1 636-926-0003
Consumer Packaged Goods
Royal Canin US Technographics
Royal Canin US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Royal Canin US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Royal Canin US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Royal Canin US has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2009, Gallup Q12 for Employee Engagement in 2015, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Royal Canin US is running and its propensity to invest more and deepen its relationship with Microsoft , Gallup , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Royal Canin US revenues, which have grown to $320.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal Canin US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Royal Canin US Tech Stack and Enterprise Applications
Royal Canin US ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP Financial Management | n/a | 2009 | 2010 |
In 2009, Royal Canin US implemented Microsoft Dynamics NAV as its ERP Financial system, establishing a centralized finance platform for the United States business unit. The Microsoft Dynamics NAV implementation provided the foundation for core financial operations and enabled subsequent order management and master data initiatives tied to finance and fulfillment functions.
The deployment of Microsoft Dynamics NAV covered standard financial modules including accounts payable, accounts receivable and general ledger, and supported a bespoke Order Management System to streamline the order to cash process for both Direct to Business and Direct to Consumer models. The team executed a major upgrade path from Dynamics NAV 4.0 to Dynamics 2016 while adhering to the parent company core financial model, showing sustained version governance and configuration alignment.
Integrations and operational coverage included electronic data interchange to Bank of America to restore AP and AR flows in three distinct instances within Royal Canin US, and process changes to redirect sales orders to the distribution network to maintain customer shipments during a global cyber incident. The Financial ERP was brought back online across three United States instances and extended recoveries in Canada and Mexico, demonstrating multi-country instance management and cross-border operational scope.
Governance and process transformation were formalized by creating a Master Data Team and an ERP Support Team, and by applying Software Development Life Cycle practices to document as-is and to-be processes, requirements and information flows. Royal Canin US designated subject matter experts to define business specifications and lead recovery and operational continuity efforts, outcomes that included being recognized for leadership in restoring order to cash and financial processing after the cyber disaster.
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Royal Canin US HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gallup | Legacy | Gallup Q12 | Employee Engagement | HCM | n/a | 2015 | 2015 |
In 2015 Royal Canin US deployed Gallup Q12, an Employee Engagement application, to centralize measurement of workforce engagement for HR and people operations. Gallup Q12 was implemented as the primary engagement survey and diagnostic platform, delivering structured survey administration and standardized engagement diagnostics to inform manager and talent development workflows.
The implementation focused on core Gallup Q12 capabilities typical for the Employee Engagement category, including recurring survey scheduling, response collection, engagement analytics and reporting, and manager action planning workflows. Configuration work aligned survey cohorts with HR population segments and job families, and dashboards were provisioned to surface engagement themes for people leaders and HR business partners.
Rollout and governance were coordinated with Royal Canin’s wider digital capability approach, leveraging a hub and spoke operating model and multi-year capability roadmap developed by the Global Digital Capabilities team. This governance model provided a standardized process for measurement, role-based access to Gallup Q12 outputs, and alignment between US HR stakeholders and global people leaders.
The deployment positioned Gallup Q12 to support HR, talent management, and organizational development functions, enabling consistent employee engagement measurement across the company. Gallup Q12 remains the named application for Employee Engagement within Royal Canin US, serving as the system of record for engagement diagnostics and manager-facing action planning.
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Royal Canin US Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Royal Canin US deployed Adobe Connect for Audio Video and Web Conferencing on its public website. Adobe Connect was embedded to deliver live webcasts, interactive presentations, and on-demand recordings directly from site pages, positioning the application as the external virtual event and remote engagement channel.
Configuration centered on branded meeting rooms, scheduled webinar templates, session recording management, and participant controls consistent with Audio Video and Web Conferencing capabilities. Operational ownership and usage focused on marketing-driven customer engagement and training workflows, with the Adobe Connect instance integrated into the website experience to surface events and recorded content to external audiences.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Royal Canin US Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Royal Canin US eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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Royal Canin US CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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Royal Canin US ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Royal Canin US PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Royal Canin US TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Royal Canin US PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Royal Canin US IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Royal Canin US CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Royal Canin US
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Royal Canin US Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Royal Canin US IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Royal Canin US digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Royal Canin US Technographics
Royal Canin US is a Consumer Packaged Goods organization based in United States,
with around 1300 employees and annual revenues of $320.0 million.
Royal Canin US operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Gallup Q12 and Adobe Connect,
covering areas like ERP Financial, Employee Engagement and Audio Video and Web Conferencing.
Royal Canin US has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Gallup and Adobe Systems.
Royal Canin US recently adopted applications including
DocuSign eSignature in 2021, Hotjar in 2021 and Spotler in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Royal Canin US’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Royal Canin US’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Royal Canin US technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.