Woodstock, 30188, GA,
United States
ROYTEC Industries Technographics
ROYTEC Industries Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ROYTEC Industries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 ROYTEC Industries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ROYTEC Industries has purchased the following applications: Microsoft 365 for Collaboration in 2016, FreshDesk Customer Support for Customer Support in 2016, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ROYTEC Industries is running and its propensity to invest more and deepen its relationship with Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ROYTEC Industries revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ROYTEC Industries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ROYTEC Industries Tech Stack and Enterprise Applications
ROYTEC Industries Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, ROYTEC Industries implemented Microsoft 365 as its Collaboration platform. The company’s website source shows Microsoft 365 assets, indicating a tenant-based cloud deployment delivering core productivity and hosted email services for the ten employee manufacturing firm headquartered in the United States.
The Microsoft 365 deployment uses the full Microsoft 365 suite naming to provide collaboration capabilities typical of the Collaboration category, including Office desktop and web applications, Exchange Online email, SharePoint and OneDrive document storage, and Microsoft Teams for real-time collaboration. Operational coverage is focused on small business functions such as administrative operations, customer communication, and production coordination, with governance delivered through a centralized Microsoft 365 tenant model using user provisioning and role based access controls and standard security configurations appropriate for a small manufacturing organization.
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ROYTEC Industries CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, ROYTEC Industries implemented FreshDesk Customer Support to capture and manage customer inquiries originating from its public website, aligning the deployment with the Customer Support application category. The implementation placed FreshDesk Customer Support as a cloud-hosted SaaS front end embedded on the corporate site for web-originated ticket intake and centralized case management for a small manufacturing support operation.
Configuration emphasized core Customer Support capabilities, including a web support widget, centralized ticket queue, email-to-ticket channel, knowledge base publishing, and SLA-based routing and escalation workflows tailored for a 10-employee environment. Operational coverage focused on customer service and order support functions, with governance implemented around centralized triage, escalation paths, and response workflow ownership to ensure consistent handling of incoming website requests.
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ROYTEC Industries IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, ROYTEC Industries implemented Microsoft Azure Cloud Services as its Application Hosting and Computing Services solution to host its public website. Microsoft Azure Cloud Services provides cloud compute and storage capacity that ROYTEC uses to serve web content, run site application code, and manage public-facing networking for the company website.
Deployment centers on web hosting and application runtime, with category-aligned functional capabilities including cloud-hosted web application instances, object storage for media and static assets, and platform-managed networking for public access. Operational coverage is concentrated within ROYTEC Industries IT responsibilities supporting the manufacturing business, emphasizing hosted service configuration, application deployment pipelines, and ongoing platform administration rather than on-premises server management.
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IT Decision Makers and Key Stakeholders at ROYTEC Industries
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ROYTEC Industries Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-27 | ROYTEC Industries | Evaluated | Infor | Infor Fourth Shift ERP | Manufacturing ERP | ERP Services and Operations |