Maryville, 37801, TN,
United States
Ruby Tuesday Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ruby Tuesday and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32100 Ruby Tuesday employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ruby Tuesday has purchased the following applications: Oracle Cloud HCM Compensation for Compensation Management in 2016, Crunchtime ERP for Hospitality ERP in 2023, IBM Cognos Analytics for Analytics and BI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ruby Tuesday is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Altametrics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ruby Tuesday revenues, which have grown to $6.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ruby Tuesday intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Compensation | Compensation Management | HCM | n/a | 2016 | 2016 |
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Core HR | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2018 | 2019 |
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Employee Self Service | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2014 | 2018 |
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Payroll | HCM |
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2018 | 2019 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2019 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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Workforce Scheduling | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crunchtime | Legacy | Crunchtime ERP | Hospitality ERP | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Ruby Tuesday implemented Crunchtime ERP to centralize restaurant operational control, deploying a Hospitality ERP solution aligned to inventory, labor and operations workflows. Crunchtime ERP was provisioned to support restaurant-level execution while connecting back to corporate oversight for scheduling and workforce management.
The deployment emphasized core modules including inventory management, labor and scheduling, operations execution, and workforce training, with Crunchtime ERP configured to surface food cost and labor cost visibility for store managers and corporate operations teams. The implementation narrative reflects standard Hospitality ERP capabilities such as centralized recipe and inventory tracking, schedule enforcement, and task execution orchestration.
Operational scope targeted restaurant operations, workforce management, procurement oversight and finance touch points, with a phased rollout approach across store locations to align store-level workflows and corporate governance. The move leveraged Crunchtime’s broader platform scale, which supports inventory, labor and scheduling across large multi-brand footprints, to help Ruby Tuesday manage food and labor costs while improving consistency in operations execution and training.
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Point Of Sale | ERP Services and Operations |
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2012 | 2013 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Cognos Analytics | Analytics and BI | Analytics and BI | n/a | 2013 | 2013 |
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Analytics and BI | Analytics and BI |
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2016 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Online Food Ordering System | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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