Ruby Tuesday
210 Simmons St,
Maryville, 37801, TN,
United States
Maryville, 37801, TN,
United States
1 865-379-5700
Retail
Ruby Tuesday Technographics
Ruby Tuesday Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ruby Tuesday and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32100 Ruby Tuesday employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ruby Tuesday has purchased the following applications: Oracle Cloud HCM Compensation for Compensation Management in 2016, Crunchtime ERP for Hospitality ERP in 2023, IBM Cognos Analytics for Analytics and BI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ruby Tuesday is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Altametrics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ruby Tuesday revenues, which have grown to $6.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ruby Tuesday intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ruby Tuesday Tech Stack and Enterprise Applications
Ruby Tuesday HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Compensation | Compensation Management | HCM | n/a | 2016 | 2016 |
In 2016 Ruby Tuesday implemented Oracle Cloud HCM Compensation in the Compensation Management category. The deployment centered on Oracle Cloud HCM Compensation as a cloud-hosted application within a broader Oracle HCM footprint, targeting centralized compensation planning and pay-for-performance workflows across HR and finance functions.
Configuration, implementation and trouble-shooting of the Oracle HCM Goal Management, Performance Management and Compensation applications were executed as core functional workstreams. Implementation activities included configuration of compensation rules and pay structures, alignment of performance and goal data to compensation cycles, and SQL-based analytics and reporting on HR metrics, position management, benefits and finance.
Integrations and operational coverage included support, configuration and maintenance for Taleo and Learn to support talent acquisition and learning workflows, Oracle Identity Management for user provisioning and access control, and Application Performance Management for operational monitoring. Those integrations connected talent, learning, identity and monitoring stacks to Oracle Cloud HCM Compensation to ensure data flow between performance, goal and compensation modules.
Governance and operational support were managed through an HR analytics and reporting function that provided ongoing configuration, troubleshooting and reporting, reflecting a joint HR and finance ownership model. The implementation emphasized modular configuration of Goal Management, Performance Management and Compensation and steady state maintenance of Taleo, Learn, Identity Management and Application Performance Management to sustain compensation administration and reporting.
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Core HR | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2018 | 2019 |
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Employee Self Service | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2014 | 2018 |
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Payroll | HCM |
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2018 | 2019 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2019 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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Workforce Scheduling | HCM |
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2019 | 2019 |
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Ruby Tuesday ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crunchtime | Legacy | Crunchtime ERP | Hospitality ERP | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Ruby Tuesday implemented Crunchtime ERP to centralize restaurant operational control, deploying a Hospitality ERP solution aligned to inventory, labor and operations workflows. Crunchtime ERP was provisioned to support restaurant-level execution while connecting back to corporate oversight for scheduling and workforce management.
The deployment emphasized core modules including inventory management, labor and scheduling, operations execution, and workforce training, with Crunchtime ERP configured to surface food cost and labor cost visibility for store managers and corporate operations teams. The implementation narrative reflects standard Hospitality ERP capabilities such as centralized recipe and inventory tracking, schedule enforcement, and task execution orchestration.
Operational scope targeted restaurant operations, workforce management, procurement oversight and finance touch points, with a phased rollout approach across store locations to align store-level workflows and corporate governance. The move leveraged Crunchtime’s broader platform scale, which supports inventory, labor and scheduling across large multi-brand footprints, to help Ruby Tuesday manage food and labor costs while improving consistency in operations execution and training.
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Point Of Sale | ERP Services and Operations |
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2012 | 2013 |
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Ruby Tuesday Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| IBM | Legacy | IBM Cognos Analytics | Analytics and BI | Analytics and BI | n/a | 2013 | 2013 |
In 2013, Ruby Tuesday implemented IBM Cognos Analytics to support internal reporting as part of a multi-project IT effort that also addressed ERP and corporate network upgrades. IBM Cognos Analytics was provisioned to centralize project-level and operational reporting and to produce weekly project status reports and executive updates for the IT Board.
Configuration and functional work focused on report authoring, scheduled report distribution, and dashboard capabilities within IBM Cognos Analytics. The implementation delivered parameterized reports and automated report scheduling consistent with Analytics and BI workflows, and these outputs were used to inform project management, release management, and post release issue tracking.
Operational scope covered corporate IT reporting and project governance, with the system used by project managers to generate weekly project reports and updates to the IT Board. Governance and process changes included formal documentation of report specifications, release management practices, capture of IT SOX compliance metrics for audits, and adherence to Software Development Life Cycle methodology and project plans created in Microsoft Project. This Ruby Tuesday IBM Cognos Analytics Analytics and BI implementation linked the application to IT project reporting and internal compliance reporting functions.
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Analytics and BI | Analytics and BI |
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2016 | 2017 |
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Ruby Tuesday Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Ruby Tuesday Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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Ruby Tuesday eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Online Food Ordering System | eCommerce |
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2022 | 2022 |
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Ruby Tuesday CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Ruby Tuesday TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Ruby Tuesday PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Ruby Tuesday IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Ruby Tuesday CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ruby Tuesday
| First Name | Last Name | Title | Function | Department | Phone | |
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VP Talent | VP | HR | |
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Senior Director-HR and Compensation | Director | HR | |
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Director of Human Resources | Director | HR | |
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Senior Vice President & Chief People Officer | CXO | HR | |
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Vice President of Information Technology | VP | IT | |
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Vice President of Operations | VP | Operations | |
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Director Of Infrastructure | Director | Finance | |
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Manager, IT Restaurant Systems | Manager | IT | |
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Human Resource Business Partner | Manager | HR | |
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Vice President of Training & Human Resources | VP | HR | |
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Payroll Manager | Manager | Finance | |
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Vice President of Training & Human Resources | VP | HR | |
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Payroll Manager | Manager | HR | |
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Payroll Director | Director | HR | |
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Apps Being Evaluated by Ruby Tuesday Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ruby Tuesday IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ruby Tuesday digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Ruby Tuesday Technographics
Ruby Tuesday is a Retail organization based in United States,
with around 32100 employees and annual revenues of $6.00 billion.
Ruby Tuesday operates a diverse technology stack with applications such as
Oracle Cloud HCM Compensation, Crunchtime ERP and IBM Cognos Analytics,
covering areas like Compensation Management, Hospitality ERP and Analytics and BI.
Ruby Tuesday has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Crunchtime and IBM.
Ruby Tuesday recently adopted applications including
Crunchtime ERP in 2023, Punchh in 2023 and Olo Ordering in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ruby Tuesday’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ruby Tuesday’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ruby Tuesday technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.