Ruffalo Noel Levitz, LLC
1025 Kirkwood Parkway SW,
Cedar Rapids, 52404, IA,
United States
Cedar Rapids, 52404, IA,
United States
1 319-362-7483
Professional Services
Ruffalo Noel Levitz, LLC Technographics
Ruffalo Noel Levitz, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ruffalo Noel Levitz, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1450 Ruffalo Noel Levitz, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ruffalo Noel Levitz, LLC has purchased the following applications: SAP Concur Expense for Expense Management in 2016, SAP Concur Travel for Travel Management in 2016, Drift AI Chatbot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ruffalo Noel Levitz, LLC is running and its propensity to invest more and deepen its relationship with SAP , Drift , MicroStrategy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ruffalo Noel Levitz, LLC revenues, which have grown to $172.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ruffalo Noel Levitz, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ruffalo Noel Levitz, LLC Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Ruffalo Noel Levitz, LLC implemented SAP Concur Expense as its Expense Management solution. The deployment targeted Accounts Payable and finance operations, establishing a centralized expense reporting and card reconciliation layer to govern T&E activity across the company.
SAP Concur Expense was configured to manage employee expense reports, corporate card reconciliation, and approval workflows, with expense reporting and policy controls used to validate transactions. The implementation emphasized exportable expense data and structured file preparation to support upload to the company ERP.
Operational coverage concentrated on the Accounts Payable function where staff reviewed and reconciled all AMEX charges and T&E expenses using Concur before upload to ERP. Senior accounting leadership led a program to standardize AP processes, develop written procedures, and enforce a firm policy to ensure timely processing of invoices and prompt vendor payments.
During the 2016 to 2017 period the team reconciled misstated Accounts Payable balances totaling $10M that were caused by recent company mergers and ERP consolidations, and tracked complex investor loans with associated monthly interest calculations. SAP Concur Expense supported standardized workflows and increased efficiency in AP and expense processing.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Ruffalo Noel Levitz, LLC implemented SAP Concur Travel as its Travel Management solution. The deployment targeted finance and Accounts Payable controls within the firm, including operational coverage at the Cedar Rapids, IA site and across corporate finance functions supporting technology-enabled services for higher education enrollment and fundraising.
Configuration emphasized expense management and corporate card reconciliation capabilities, specifically using SAP Concur Travel to review and reconcile AMEX charges and employee T&E expenses before upload to the company ERP. Functional workflows included T&E capture, approval routing, and automated preparation of expense files for ledger posting, establishing Concur as the operational expense control point.
Governance and process changes were driven by Accounts Payable leadership, who instituted firm policies for timely invoice processing and prompt vendor payments and standardized AP procedures. The AP Supervisor led efforts to reconcile Accounts Payable balances that were misstated by $10M following mergers, and used SAP Concur Travel as a reconciliation and control layer to support process standardization and increased AP efficiency.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Ruffalo Noel Levitz, LLC deployed Drift AI Chatbot on its public website, implementing a Chatbots and Conversational AI solution to support online visitor engagement and initial lead qualification. The deployment is focused on site-level conversational entry points, using the Drift AI Chatbot to capture inquiries and route conversations into organizational workflows for marketing and sales engagement.
The implementation centers on conversational flow configuration, natural language driven response templates, automated lead capture forms, and scripted handoff triggers for human escalation. Drift AI Chatbot is configured to run persistent site widget sessions that surface contextual prompts, drive qualification dialogues, and escalate to human agents based on defined intent and routing conditions.
Operationally the site-embedded Drift AI Chatbot is positioned as a front-line engagement layer for the company website, supporting demand generation, visitor qualification, and customer inquiry handling across digital properties. The technical footprint is a client-side conversational widget integrated with Drift's cloud conversational platform, enabling real-time session management and message orchestration while leaving back-end system integration details unspecified.
Governance for the implementation emphasizes conversational playbook management, ownership by marketing and commercial teams for message content and qualification criteria, and standard operating procedures for bot-to-human transfer. Configuration and ongoing tuning are expected to follow iterative conversational testing and governance reviews to keep flows aligned with marketing and sales intake processes.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2012 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Event Management | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2015 | 2016 |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Donor and Fundraising Management | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ruffalo Noel Levitz, LLC
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ruffalo Noel Levitz, LLC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ruffalo Noel Levitz, LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ruffalo Noel Levitz, LLC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ruffalo Noel Levitz, LLC Technographics
Ruffalo Noel Levitz, LLC is a Professional Services organization based in United States,
with around 1450 employees and annual revenues of $172.0 million.
Ruffalo Noel Levitz, LLC operates a diverse technology stack with applications such as
SAP Concur Expense, SAP Concur Travel and Drift AI Chatbot,
covering areas like Expense Management, Travel Management and Chatbots and Conversational AI.
Ruffalo Noel Levitz, LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Drift.
Ruffalo Noel Levitz, LLC recently adopted applications including
RNL ScaleFunder in 2023, Drift AI Chatbot in 2021 and Adobe Connect in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ruffalo Noel Levitz, LLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ruffalo Noel Levitz, LLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ruffalo Noel Levitz, LLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.