RWM Casters
1225 Isley Drive,
Gastonia, 28052, NC,
United States
Gastonia, 28052, NC,
United States
1 866-294-8442
Manufacturing
RWM Casters Technographics
RWM Casters Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RWM Casters and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 RWM Casters employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RWM Casters has purchased the following applications: Epicor Prophet 21 for Distribution ERP in 2015, Microsoft 365 for Collaboration in 2018, Epicor Prophet 21 CRM for CRM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RWM Casters is running and its propensity to invest more and deepen its relationship with Epicor , Microsoft , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RWM Casters revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RWM Casters intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RWM Casters Tech Stack and Enterprise Applications
RWM Casters ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 RWM Casters implemented Epicor Prophet 21 as its Distribution ERP to standardize customer service and order management operations across its Gastonia, NC site and supporting regional sales managers. The implementation targeted transactional workflows used by inside sales and customer service teams, and the Epicor Prophet 21 operating system was the primary application for order entry and pricing enforcement.
Configuration work focused on core Distribution ERP capabilities, including customer service order entry, contract pricing and system pricing policy enforcement, and operational reporting used by finance and management groups. Prophet 21 was used to generate and maintain departmental reports, to support timely information delivery to regional sales managers, and to provide a training platform for the inside sales team.
Operational scope encompassed the customer service department, inside sales, regional sales management, and liaison activities with finance and management reporting. Reporting workflows drew on finance and management reports and the system supported adherence to pricing guidelines while allowing authorized deviations to be documented by customer service staff.
Governance and process changes were centered on continual evaluation of internal procedures, formal training of inside sales on Prophet 21 workflows, and documented conflict resolution and escalation paths between customers and internal departments. System usage was explicitly tied to enforcing pricing policies and producing the operational reports required by finance and management.
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RWM Casters Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, RWM Casters implemented Microsoft 365 as a Collaboration platform across its corporate environment, deploying cloud collaboration and communication capabilities to support a 150 person manufacturing organization. The rollout was positioned to centralize communication and document management for office and plant functions while surfacing Microsoft 365 assets on the company website for external document access and contact workflows.
The Microsoft 365 deployment emphasized core Collaboration modules including cloud email, real time document coauthoring, SharePoint intranet sites, OneDrive file storage, and Teams messaging and meetings. Configuration work focused on tenant setup, user provisioning, group based sharing, and role based access controls to align collaboration patterns with production planning, shop floor coordination, sales and administrative workflows.
Operational coverage spanned corporate offices and internal shop floor communications, with Microsoft 365 integrated into public facing site elements as observed on the corporate website. Governance centered on centralized tenant administration and policy driven content permissions, establishing account management and content sharing controls across business functions.
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RWM Casters CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015 RWM Casters implemented Epicor Prophet 21 CRM to centralize customer and prospect records and to support marketing and B2B sales workflows. Epicor Prophet 21 CRM was used as the primary contact and customer database, providing the company with a single system of record for inbound and outbound marketing lists and campaign execution.
Operational use focused on marketing functions managed from the Gastonia, NC site, where the marketing manager used Epicor Prophet 21 CRM to import and export contact records, maintain the customer database, and create email campaigns for new and existing products. Day to day activities tied CRM record management to content generation, including blog posts, product flyers, brochures, and coordination of company video production, reflecting a combined CRM and content orchestration workflow.
Governance and process routines included a monthly marketing meeting to align campaign calendars and database hygiene, and the marketing team coordinated digital channels such as Facebook, Twitter, LinkedIn, Google Adwords, and Google Analytics alongside CRM-driven email programs. The implementation therefore positioned Epicor Prophet 21 CRM as the marketing and sales contact hub for RWM Casters, supporting campaign execution, contact lifecycle management, and cross-channel coordination.
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2022 | 2022 |
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RWM Casters IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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RWM Casters CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at RWM Casters
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Inside Sales Manager | Manager | Sales | |
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CEO | CXO | Finance | |
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Operations Manager | Manager | Finance | |
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Apps Being Evaluated by RWM Casters Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from RWM Casters IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the RWM Casters digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD RWM Casters Technographics
RWM Casters is a Manufacturing organization based in United States,
with around 150 employees and annual revenues of $13.0 million.
RWM Casters operates a diverse technology stack with applications such as
Epicor Prophet 21, Microsoft 365 and Epicor Prophet 21 CRM,
covering areas like Distribution ERP, Collaboration and CRM.
RWM Casters has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor and Microsoft.
RWM Casters recently adopted applications including
MailerLite in 2022, Cloudflare CDN in 2022 and Microsoft Entra ID (formerly Azure Active Directory) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of RWM Casters’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates RWM Casters’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete RWM Casters technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.