Gastonia, 28052, NC,
United States
RWM Casters Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by RWM Casters and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 RWM Casters employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RWM Casters has purchased the following applications: Epicor Prophet 21 for Distribution ERP in 2015, Microsoft 365 for Collaboration in 2018, Epicor Prophet 21 CRM for CRM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RWM Casters is running and its propensity to invest more and deepen its relationship with Epicor , Microsoft , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RWM Casters revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RWM Casters intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2015 | 2015 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015 RWM Casters implemented Epicor Prophet 21 CRM to centralize customer and prospect records and to support marketing and B2B sales workflows. Epicor Prophet 21 CRM was used as the primary contact and customer database, providing the company with a single system of record for inbound and outbound marketing lists and campaign execution.
Operational use focused on marketing functions managed from the Gastonia, NC site, where the marketing manager used Epicor Prophet 21 CRM to import and export contact records, maintain the customer database, and create email campaigns for new and existing products. Day to day activities tied CRM record management to content generation, including blog posts, product flyers, brochures, and coordination of company video production, reflecting a combined CRM and content orchestration workflow.
Governance and process routines included a monthly marketing meeting to align campaign calendars and database hygiene, and the marketing team coordinated digital channels such as Facebook, Twitter, LinkedIn, Google Adwords, and Google Analytics alongside CRM-driven email programs. The implementation therefore positioned Epicor Prophet 21 CRM as the marketing and sales contact hub for RWM Casters, supporting campaign execution, contact lifecycle management, and cross-channel coordination.
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
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