SaftPay, Inc
18851 NE 29th. AVE, Suite 700,
Aventura, 33180, FL,
United States
Aventura, 33180, FL,
United States
1 786-294-6411
Banking and Financial Services
SaftPay, Inc Technographics
SaftPay, Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SaftPay, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 SaftPay, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SaftPay, Inc has purchased the following applications: Feedzai AI Platform for ML and Data Science Platforms in 2020, Microsoft 365 for Collaboration in 2017, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SaftPay, Inc is running and its propensity to invest more and deepen its relationship with Feedzai , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SaftPay, Inc revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SaftPay, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SaftPay, Inc Tech Stack and Enterprise Applications
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Feedzai | Legacy | Feedzai AI Platform | ML and Data Science Platforms | AI Development | n/a | 2020 | 2020 |
In 2020, SaftPay, Inc implemented the Feedzai AI Platform as part of its ML and Data Science Platforms tooling to add an extra layer of real time fraud protection to its digital alternative payments service. The deployment was framed by an initial five year commercial agreement with Feedzai to embed AI driven transaction monitoring into SaftPay, Inc payment flows across its cross border operations in Latin America and Europe.
The Feedzai AI Platform implementation focused on behavioral scoring and model based transaction monitoring, comparing incoming payments against a customer’s historical data to authenticate transactions. Configuration emphasized real time decisioning for bank transfer and cash based alternative payment workflows, with tuning of fraud scoring rules and machine learning models to align with non card holder payment patterns common to SaftPay, Inc customers.
Operational integration connected the Feedzai AI Platform into SaftPay, Inc payment processing and authentication pipelines so that screening occurred inline with authorization and settlement events. The rollout targeted payment operations, fraud risk management, and merchant onboarding functions, extending protection to both consumers who avoid card use and the e commerce merchants that accept alternative payments.
Governance and operational controls were structured around centralized fraud operations and model governance to manage alerts, tune models, and oversee cross border risk policies under the five year partnership. The integration is described as enhancing SaftPay, Inc security posture by harnessing AI to detect and block fraudulent risks in real time, protecting consumers and merchants without altering the fundamental alternative payment experience.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, SaftPay, Inc implemented Microsoft 365 to standardize Collaboration and productivity across the organization. The implementation is observable on the company website and was provisioned for the company's approximately 150 employees based in the United States.
The Microsoft 365 deployment emphasized core Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for document and records management, Microsoft Teams for real time collaboration, and OneDrive for file synchronization and personal cloud storage. Azure Active Directory was used for identity and access management within the tenant, supporting single sign on and group based access controls. Configuration work focused on team sites, shared content libraries, channel structures, and email routing to align with banking and financial services operational workflows.
Operational coverage spanned business functions such as operations, finance, compliance, customer service and IT, with tenant governance retained by the internal IT organization. Governance and policy configuration included role based access, tenant level security controls, and content governance to manage regulated information handling. The implementation positions SaftPay, Inc Microsoft 365 Collaboration as the primary platform for internal communications, document workflows and employee productivity.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, SaftPay, Inc deployed Zendesk Service to provide customer support via its public website. The deployment targets the Customer Support function and is instrumented as a cloud SaaS web channel, embedding the Zendesk Service web widget on pages of https://www.safetypay.com to capture inquiries and create tickets.
Configuration centers on ticketing and agent routing, using Zendesk Service to centralize inbound web and email requests, apply priority tagging, and surface contextual customer threads in the agent console. The implementation includes a self service knowledge base and standard support workflows such as tagging, macros, SLA enforcement and reporting to manage case lifecycle.
Operationally the system supports the customer service team within SaftPay, Inc, providing a single pane for triage, escalation and resolution tracking and feeding reporting used by support operations. Governance focuses on standardizing ticket workflows and role based agent access in Zendesk Service to formalize handoffs and ensure consistent response handling on the website.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at SaftPay, Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by SaftPay, Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SaftPay, Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SaftPay, Inc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD SaftPay, Inc Technographics
SaftPay, Inc is a Banking and Financial Services organization based in United States,
with around 150 employees and annual revenues of $10.0 million.
SaftPay, Inc operates a diverse technology stack with applications such as
Feedzai AI Platform, Microsoft 365 and Zendesk Service,
covering areas like ML and Data Science Platforms, Collaboration and Customer Support.
SaftPay, Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Feedzai, Microsoft and Zendesk.
SaftPay, Inc recently adopted applications including
Salesforce Sales Cloud in 2021, Feedzai AI Platform in 2020 and Zendesk Service in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SaftPay, Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SaftPay, Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SaftPay, Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.