Saint Luke's
901 E 104th Street,
Kansas City, 64131, MO,
United States
Kansas City, 64131, MO,
United States
1 816-932-2000
Healthcare
Saint Luke's Technographics
Saint Luke's Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Saint Luke's and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13000 Saint Luke's employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Saint Luke's has purchased the following applications: Workday Financial Management for ERP Financial in 2018, Workday Absence Management for Absence and Leave Management in 2018, Epic ASAP for Clinical Trial Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Saint Luke's is running and its propensity to invest more and deepen its relationship with Workday , Sterling Talent Solutions , Relias or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Saint Luke's revenues, which have grown to $3.91 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Saint Luke's intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Saint Luke's Tech Stack and Enterprise Applications
Saint Luke's ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Saint Luke's Health System implemented Workday Financial Management as its ERP Financial application, embedding the Workday Financial Management suite into centralized finance operations. The deployment targeted central accounts payable, central payroll processing, and central treasury, supporting 24 legal entities across the health system and a finance organization that processes roughly 21,000 invoices and 3,000 patient refunds monthly, and payroll for 13,000 employees in 12 states.
The configuration focused on core financial modules typical for ERP Financial deployments, including accounts payable automation, payroll interfaces, cash and treasury management, vendor payment orchestration, and expense reimbursement automation. Workday Financial Management was used to shift paper-based expense reimbursements to electronic workflows and to instrument AP processing for electronic approvals and invoice imaging.
The implementation was executed as part of a broader Workday ERP platform rollout and explicitly integrated with OnBase for accounts payable document imaging and with Kronos HR and Payroll for payroll conversion workstreams. These integrations enabled centralized document storage and workflow approvals through OnBase, while payroll conversion coordination with Kronos maintained continuity of HR and payroll operations during the finance platform adoption.
Operational governance emphasized centralization and process rationalization, with finance leadership consolidating acquisitions into centralized AP, payroll, and treasury processes and developing a project plan to move cash reconciliation into treasury services. Process redesign included routing patient refunds to an automated prepaid card program, expanding purchasing card and ACH vendor payment programs, and instituting electronic approval workflows to reduce manual touchpoints.
Explicit operational outcomes recorded during and after the Workday Financial Management implementation include processing volumes and cost metrics, with accounts payable handling 21,000 invoices and 3,000 patient refunds monthly equating to $1B annually, payroll for 13,000 employees, a reported accounts payable invoice processing cost of $3.90, and a reduction of paper checks by approximately 70 percent.
|
Saint Luke's HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018, Saint Luke's Health System deployed Workday Absence Management as its Absence and Leave Management solution, replacing UKG Workforce Central Absence Manager ex Kronos Workforce Absence Manager. The Workday Absence Management deployment was configured to integrate with Core HCM, Benefits, Time and Absence, and payroll reporting workflows to support bi weekly and semi monthly payroll processing within the payroll department and HRIS operations.
Implementation responsibilities concentrated on Payroll and Reports configuration, with cross functional coverage of Core HCM, Benefits, Leave, Reports, and Time and Absence modules. Project activities included creation and editing of customized reports and audits during implementation, parallel testing and production validation, and analysis of data flows that impact payroll to protect data integrity for downstream procedures from Benefits, Time and Absence, Leaves and HRIS. Standard operating procedures were developed to maximize efficiency in payroll processing during the conversion and to establish governance for ongoing absence and leave workflow management.
|
|
|
|
|
BackGround Screening | HCM |
|
2018 | 2018 |
|
|
|
|
|
Benefits Administration | HCM |
|
2018 | 2018 |
|
|
|
|
|
Core HR | HCM |
|
2018 | 2018 |
|
|
|
|
|
Learning and Development | HCM |
|
2022 | 2022 |
|
|
|
|
|
Payroll | HCM |
|
2018 | 2018 |
|
|
|
|
|
Payroll | HCM |
|
2018 | 2018 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2016 | 2016 |
|
|
|
|
|
Talent Assessment | HCM |
|
2020 | 2020 |
|
|
|
|
|
Time and Attendance | HCM |
|
2018 | 2018 |
|
|
|
|
|
Workforce Analytics | HCM |
|
2018 | 2018 |
|
|
|
|
|
Workforce Management | HCM |
|
2011 | 2011 |
|
|
|
|
|
Workforce Scheduling | HCM |
|
2011 | 2011 |
|
Saint Luke's ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Saint Luke's Health System implemented Epic ASAP to standardize Emergency Department clinical workflows and charting across its system. The deployment focused on the Epic ASAP Emergency Department Module, extending build and support to nine emergency departments, seven Saint Luke's community hospitals, and the Phase 4 rollouts for three critical access hospitals.
Configuration work included ED-specific builds, unit charge entry logic to capture ambulance charges, and customization of the After Visit Summary. The implementation also leveraged Epic Security and Data Courier capabilities, supported unit validations and integrated testing, and migrated records between build, test, train and production environments to maintain environment parity.
Operational coverage spanned ED physicians, nurses, and technical staff, with training deliverables created and published for those roles, and targeted Super User training delivered during Phase 4 go-lives. The project team conducted Phase 4 discovery visits and workflow walkthroughs to align chart access across clinician roles and to instrument workflows that met critical access hospital constraints.
Governance and rollout processes were formalized through project leadership of subsequent Epic upgrades in 2015 and 2017, 24/7 Command Center support during go-lives, weekly Care Concern Bulletins driving workarounds and training updates, and configuration of Business Continuity Access workstations for downtime scenarios. Saint Luke's Health System Epic ASAP Clinical Trial Management alignment emphasized ED clinical operations, billing workflow review for professional billing completeness, and centralized support and testing discipline across the enterprise.
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2018 | 2018 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2014 | 2014 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2014 | 2014 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2014 | 2014 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2014 | 2014 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2016 | 2016 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2016 | 2016 |
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2018 | 2018 |
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2018 | 2018 |
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2014 | 2014 |
|
|
|
|
|
Patient Management | ERP Services and Operations |
|
2020 | 2020 |
|
Saint Luke's Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2019 | 2019 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Saint Luke's Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
|
Saint Luke's CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
Saint Luke's PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Robotic Process Automation | PaaS |
|
2022 | 2022 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2023 | 2023 |
|
Saint Luke's IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Digital Workspace | IaaS |
|
2019 | 2019 |
|
Saint Luke's CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Data Loss Prevention | CyberSecurity |
|
2015 | 2015 |
|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Saint Luke's
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Director Human Resources | Director | HR | |
|
|
|
Senior Vice President & Chief Financial Officer | CXO | Finance | |
|
|
|
Senior Vice President - Human Resources | VP | HR | |
|
|
|
Director Talent Acquisition and Human Resources | Director | HR | |
|
|
|
Chief Operating Officer | CXO | Finance | |
|
|
|
IT Director | Director | IT | |
|
|
|
Payroll Manager | Manager | Finance | |
|
|
|
Senior Vice President, Chief Human Resources Officer | CXO | HR | |
|
|
|
Chief Legal Officer and Senior Vice President | CXO | Legal | |
|
|
|
Director Talent Acquisition and Human Resources | Director | HR | |
|
|
|
Manager, HRIS and Workforce Analytics (Workday) | Manager | HR | |
|
|
|
Talent Acquisition Partner | Manager | HR | |
|
|
|
Talent Acquisition Partner | Manager | HR | |
|
|
|
Talent Acquisition Partner | Manager | HR | |
|
|
|
Senior Vice President and Chief Human Resources Officer | CXO | HR | |
|
|
|
Senior Human Resources Business Partner | Manager | HR | |
|
|
|
Senior Talent Acquisition Partner | Manager | HR | |
|
|
|
Senior Vice President and Chief Digital Officer | CXO | IT | |
|
|
|
Senior Talent Strategy Partner & Executive Recruiter | Director | HR | |
|
Apps Being Evaluated by Saint Luke's Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Saint Luke's IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Saint Luke's digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Saint Luke's Technographics
Saint Luke's is a Healthcare organization based in United States,
with around 13000 employees and annual revenues of $3.91 billion.
Saint Luke's operates a diverse technology stack with applications such as
Workday Financial Management, Workday Absence Management and Epic ASAP,
covering areas like ERP Financial, Absence and Leave Management and Clinical Trial Management.
Saint Luke's has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday and Epic Systems.
Saint Luke's recently adopted applications including
Relias LMS in 2022, SS&C Blue Prism in 2022 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Saint Luke's’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Saint Luke's’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Saint Luke's technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.