Denver, 80111, CO,
United States
SambaSafety Holdings Technographics
SambaSafety Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SambaSafety Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 SambaSafety Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SambaSafety Holdings has purchased the following applications: Zuora Billing for Subscription and Recurring Billing in 2020, TeamSupport SnapEngage for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SambaSafety Holdings is running and its propensity to invest more and deepen its relationship with Zuora , TeamSupport , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SambaSafety Holdings revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SambaSafety Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SambaSafety Holdings Tech Stack and Enterprise Applications
SambaSafety Holdings ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zuora | Legacy | Zuora Billing | Subscription and Recurring Billing | ERP | n/a | 2020 | 2020 |
In 2020, SambaSafety Holdings implemented Zuora Billing to support its Subscription and Recurring Billing needs. Zuora Billing was deployed as a cloud SaaS subscription billing engine and integrated with the SambaSafety public website to handle customer-facing subscription checkout, account billing pages, and automated invoice delivery. The implementation centers on Zuora Billing capabilities for subscription lifecycle management, rate plan and product catalog configuration, recurring invoice generation, billing schedules, usage and metered charge handling, and automated dunning and billing automation workflows. This setup positions Zuora Billing as the primary Subscription and Recurring Billing system driving billing operations for finance and revenue operations teams.
Operational scope included configuring subscription product catalogues and billing rules to align with SambaSafety Holdings pricing and subscription models, and instrumenting subscription lifecycle governance for changes to rate plans and renewals. The deployment emphasized automation of billing runs and invoice orchestration, and integration points with the public website to surface subscription purchase and self-service billing experiences. Governance changes focused on centralized billing operations and change control for subscription configuration, while functional ownership landed primarily in finance and revenue operations with customer success using billing data for account support. Zuora Billing is referenced in the implementation as the core Subscription and Recurring Billing application managing SambaSafety Holdings subscription monetization workflows.
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SambaSafety Holdings AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, SambaSafety Holdings deployed TeamSupport SnapEngage on their website as a front-line conversational interface, categorized under Chatbots and Conversational AI. The initial placement was web-embedded, positioning the application at the customer touchpoint for inbound support and client engagement. The implementation explicitly uses TeamSupport SnapEngage as the site chat layer to serve web visitors and prospects.
The deployment focused on standard Chatbots and Conversational AI capabilities, including an embedded chat widget, proactive messaging, pre-chat lead capture, automated bot-first handling, canned responses, and live agent escalation. TeamSupport SnapEngage was configured to capture session transcripts, support scripted response libraries, and enable agent routing and ticket creation workflows common to conversational support implementations. Configuration emphasized conversational UI elements, automated routing rules, and session persistence across web sessions.
Operational scope centers on customer support and client engagement workflows driven from the corporate website, routing interactions to SambaSafety Holdings support teams for resolution. Governance practices inferred from the deployment include published response scripts, escalation rules tied to support workflows, and operator access controls for agent handling of chats. The narrative documents a web-fronted Chatbots and Conversational AI implementation delivering continuous conversational coverage for site visitors via TeamSupport SnapEngage.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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SambaSafety Holdings Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 SambaSafety Holdings deployed Cisco Webex Meetings to support Audio Video and Web Conferencing across its corporate site and external engagement channels. The deployment surfaced Webex meeting join points directly on the SambaSafety website, using Cisco Webex Meetings as the primary hosted conferencing layer for browser and client-based participation.
The implementation emphasized standard Cisco Webex Meetings functional modules, including scheduled meeting hosting, live video conferencing, screen sharing, in-meeting participant controls, and cloud recording capabilities. Configuration work focused on meeting templates, host role assignment, participant moderation settings, and meeting security controls aligned with Audio Video and Web Conferencing best practices.
Operationally the deployment was structured to support external customer access via website-embedded join flows while providing administrative control through the Webex management interface. Governance measures included centralized host permissions, recording governance and retention settings, and administrative oversight to manage meeting provisioning and user access across corporate collaboration and customer-facing meeting workflows.
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Collaboration | Collaboration |
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2017 | 2017 |
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SambaSafety Holdings Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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SambaSafety Holdings CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Account Based Marketing, Sales Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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SambaSafety Holdings ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2018 | 2018 |
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SambaSafety Holdings PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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SambaSafety Holdings TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Whistleblowing Management | TRM |
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2020 | 2020 |
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SambaSafety Holdings PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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SambaSafety Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Network Management and Monitoring | IaaS |
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2016 | 2016 |
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SambaSafety Holdings CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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SambaSafety Holdings Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at SambaSafety Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by SambaSafety Holdings Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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