AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

SambaSafety Holdings Tech Stack and Enterprise Applications

SambaSafety Holdings ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zuora Legacy Zuora Billing Subscription and Recurring Billing ERP n/a 2020 2020
In 2020, SambaSafety Holdings implemented Zuora Billing to support its Subscription and Recurring Billing needs. Zuora Billing was deployed as a cloud SaaS subscription billing engine and integrated with the SambaSafety public website to handle customer-facing subscription checkout, account billing pages, and automated invoice delivery. The implementation centers on Zuora Billing capabilities for subscription lifecycle management, rate plan and product catalog configuration, recurring invoice generation, billing schedules, usage and metered charge handling, and automated dunning and billing automation workflows. This setup positions Zuora Billing as the primary Subscription and Recurring Billing system driving billing operations for finance and revenue operations teams. Operational scope included configuring subscription product catalogues and billing rules to align with SambaSafety Holdings pricing and subscription models, and instrumenting subscription lifecycle governance for changes to rate plans and renewals. The deployment emphasized automation of billing runs and invoice orchestration, and integration points with the public website to surface subscription purchase and self-service billing experiences. Governance changes focused on centralized billing operations and change control for subscription configuration, while functional ownership landed primarily in finance and revenue operations with customer success using billing data for account support. Zuora Billing is referenced in the implementation as the core Subscription and Recurring Billing application managing SambaSafety Holdings subscription monetization workflows.
SambaSafety Holdings AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TeamSupport Legacy TeamSupport SnapEngage Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, SambaSafety Holdings deployed TeamSupport SnapEngage on their website as a front-line conversational interface, categorized under Chatbots and Conversational AI. The initial placement was web-embedded, positioning the application at the customer touchpoint for inbound support and client engagement. The implementation explicitly uses TeamSupport SnapEngage as the site chat layer to serve web visitors and prospects. The deployment focused on standard Chatbots and Conversational AI capabilities, including an embedded chat widget, proactive messaging, pre-chat lead capture, automated bot-first handling, canned responses, and live agent escalation. TeamSupport SnapEngage was configured to capture session transcripts, support scripted response libraries, and enable agent routing and ticket creation workflows common to conversational support implementations. Configuration emphasized conversational UI elements, automated routing rules, and session persistence across web sessions. Operational scope centers on customer support and client engagement workflows driven from the corporate website, routing interactions to SambaSafety Holdings support teams for resolution. Governance practices inferred from the deployment include published response scripts, escalation rules tied to support workflows, and operator access controls for agent handling of chats. The narrative documents a web-fronted Chatbots and Conversational AI implementation delivering continuous conversational coverage for site visitors via TeamSupport SnapEngage.
Chatbots and Conversational AI AI-Powered Application 2020 2020
SambaSafety Holdings Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
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Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2017 2017
In 2017 SambaSafety Holdings deployed Cisco Webex Meetings to support Audio Video and Web Conferencing across its corporate site and external engagement channels. The deployment surfaced Webex meeting join points directly on the SambaSafety website, using Cisco Webex Meetings as the primary hosted conferencing layer for browser and client-based participation. The implementation emphasized standard Cisco Webex Meetings functional modules, including scheduled meeting hosting, live video conferencing, screen sharing, in-meeting participant controls, and cloud recording capabilities. Configuration work focused on meeting templates, host role assignment, participant moderation settings, and meeting security controls aligned with Audio Video and Web Conferencing best practices. Operationally the deployment was structured to support external customer access via website-embedded join flows while providing administrative control through the Webex management interface. Governance measures included centralized host permissions, recording governance and retention settings, and administrative oversight to manage meeting provisioning and user access across corporate collaboration and customer-facing meeting workflows.
Collaboration Collaboration 2017 2017
SambaSafety Holdings Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
SambaSafety Holdings CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2021 2021
Account Based Marketing CRM 2022 2022
Account Based Marketing, Sales Engagement CRM 2020 2020
Customer Experience CRM 2018 2018
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
SambaSafety Holdings ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
Incident Management ITSM 2019 2019
IT Service Management ITSM 2018 2018
SambaSafety Holdings PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2021 2021
SambaSafety Holdings TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Whistleblowing Management TRM 2020 2020
SambaSafety Holdings PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
SambaSafety Holdings IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2019 2019
Network Management and Monitoring IaaS 2016 2016
SambaSafety Holdings CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
SambaSafety Holdings Professional Services
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PEO (Professional Employer Organization) Professional Services 2018 2018

IT Decision Makers and Key Stakeholders at SambaSafety Holdings

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by SambaSafety Holdings Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SambaSafety Holdings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SambaSafety Holdings digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD SambaSafety Holdings Technographics
SambaSafety Holdings is a Professional Services organization based in United States, with around 250 employees and annual revenues of $50.0 million.
SambaSafety Holdings operates a diverse technology stack with applications such as Zuora Billing, TeamSupport SnapEngage and Cisco Webex Meetings, covering areas like Subscription and Recurring Billing, Chatbots and Conversational AI and Audio Video and Web Conferencing.
SambaSafety Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zuora, TeamSupport and Cisco Systems.
SambaSafety Holdings recently adopted applications including 6sense Account Engagement Platform in 2022, DocuSign eSignature in 2021 and Zoominfo Platform in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SambaSafety Holdings’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates SambaSafety Holdings’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SambaSafety Holdings technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.