Samsonite Europe Technographics
Samsonite Europe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Samsonite Europe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Samsonite Europe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Samsonite Europe has purchased the following applications: Oracle Retail Xstore Point-of-Service for Point Of Sale in 2024, Oracle Retail Order Broker for Order Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Samsonite Europe is running and its propensity to invest more and deepen its relationship with Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Samsonite Europe revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Samsonite Europe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Samsonite Europe Tech Stack and Enterprise Applications
Samsonite Europe ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail Xstore Point-of-Service | Point Of Sale | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 Samsonite Europe implemented Oracle Retail Xstore Point-of-Service across its European retail footprint, deploying the application as a mobile Point Of Sale solution to enable associates to assist customers from anywhere in store. Oracle Retail Consulting led the Xstore implementation, aligning the store rollout with Samsonite Europe’s existing Oracle Cloud retail stack.
The deployment combined Oracle Retail Xstore Point-of-Service with Oracle Retail Xstore Office and Oracle Retail Order Broker Cloud Service to centralize back-office workflows and support omnichannel order fulfillment. Configuration emphasized mobile checkout, associate-assisted selling, and inventory visibility modules typical of Point Of Sale systems, delivering unified product and inventory data to store staff.
Architecturally the solution runs on Oracle Cloud Infrastructure, and Samsonite Europe also uses Oracle APEX to operate Bagsupport, a luggage-as-a-service application, on OCI to support related claims and repair workflows. Integrations described in the implementation tied the Xstore Point-of-Service to Xstore Office and Order Broker Cloud Service for synchronized order routing and inventory across channels, connecting store operations with direct to consumer and wholesale business functions.
Governance and operational changes focused on centralizing back-office processing on Oracle Cloud, automating standard retail practices through the Oracle Retail cloud services, and empowering store associates with timely information for personalized customer interactions. The implementation is described as streamlining business operations and enhancing customer experiences while improving the company’s ability to move inventory across channels.
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Samsonite Europe SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail Order Broker | Order Management | SCM | n/a | 2024 | 2024 |
In 2024 Samsonite Europe implemented Oracle Retail Order Broker as a central Order Management component within its Oracle Cloud retail stack. The deployment is positioned to support omnichannel order orchestration and centralized order lifecycle management across retail and digital channels.
Oracle Retail Order Broker was configured to deliver centralized inventory visibility and channel-aware order routing, enabling store and back-office systems to coordinate fulfillment and reservation workflows. The implementation aligns Order Broker order orchestration capabilities with point of sale and back-office processes to present a unified order record and to manage availability checks, allocation, and fulfillment decisions.
The Order Broker implementation operates alongside Oracle Retail Xstore Office and mobile Xstore Point-of-Service systems and is built on Oracle Cloud Infrastructure, enabling integration between in-store POS, office merchandising functions, and cloud-hosted services. Operational coverage emphasizes European stores and centralized back-office operations, with OCI providing the performance and scalability to support Samsonite Europe’s broader omnichannel and global retail footprint.
Governance centered on centralizing back-office operations and standardizing order workflows, putting inventory and order status information into the hands of store associates and digital channels. The rollout supports business functions across store operations, direct-to-consumer and digital wholesale channels, and aims to streamline business operations and enhance customer experiences through complete inventory visibility and coordinated fulfillment.
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Order Management | SCM |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Samsonite Europe
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Apps Being Evaluated by Samsonite Europe Executives
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