Samsonite USA
575 West Street, Suite 110,
Mansfield, 2048, MA,
United States
Mansfield, 2048, MA,
United States
1 508-851-1400
Retail
Samsonite USA Technographics
Samsonite USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Samsonite USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Samsonite USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Samsonite USA has purchased the following applications: DocuWare Invoice Processing for AP Automation in 2021, Oracle Cloud HCM Benefits for Benefits Administration in 2019, SAP Apparel and Footwear (SAP AFS) for Retail Management in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Samsonite USA is running and its propensity to invest more and deepen its relationship with Docuware, a Ricoh Company , SAP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Samsonite USA revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Samsonite USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Samsonite USA Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docuware, a Ricoh Company | Legacy | DocuWare Invoice Processing | AP Automation | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Samsonite USA deployed DocuWare Invoice Processing as a centralized AP Automation solution to formalize invoice intake, routing and document retention for corporate accounting. Samsonite USA DocuWare Invoice Processing AP Automation supports Accounts Payable functions used by Corporate Accounting, AP, AR and Treasury teams.
The implementation focused on invoice capture and document indexing, OCR data extraction, automated workflow routing for approvals, PO and non PO invoice handling, exception queues and digital archiving. DocuWare Invoice Processing was configured to create and park journal entries for accruals, intercompany management fees, tax entries and interest accruals to align with monthly close tasks.
Operationally the system is embedded in day to day AP processing and is used to assist with PO and invoice processing by staff accountants, coordinating with AP, AR and Treasury to validate cash subaccounts and support month end reconciliations. The deployment covers processes that drive preparation of quarterly intercompany management fee invoices and monthly intercompany IT cross charges handled by Corporate Accounting.
Governance and workflow changes included standardized validation checkpoints, role based approval workflows and documented exception handling procedures that feed parked journal entries and bank account revaluation activities. Training emphasized reconciliations, invoice parking and collaborative resolution between AP, AR and Treasury with DocuWare Invoice Processing serving as the digital repository for invoice documents.
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ERP Financial | ERP Financial Management |
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2022 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Benefits | Benefits Administration | HCM | Mastek | 2019 | 2020 |
In 2019, Samsonite USA implemented Oracle Cloud HCM Benefits as part of a broader Oracle Cloud HCM deployment running from February to November 2019 across Massachusetts and New Jersey. The implementation included Fusion Global Human Resources, Fusion Benefits, and Fusion Talent Management Suite, with Oracle Cloud HCM Benefits positioned to handle core Benefits Administration for the organization.
The implementation scope combined global solution design for all countries with regional delivery responsibilities, including a named Solution Architect for the US and CA region. Workstreams covered CRP and requirements gathering, configuration, key user testing and user acceptance testing, and phased activities for go-live, stabilization, and system handover.
Integration work focused on HCM and payroll touch points, with documented integration functional analysis and solution design for recruitment systems and connections to inhouse HRIS platforms. Payroll integration touch points explicitly included Kronos Payroll and ADP WFN, and functional coverage targeted HR, payroll, recruitment, and talent management processes.
Implementation partners included Mastek and Evosys, and governance centered on CRP cycles, requirement traceability, and coordinated integration design with third party vendors. The delivery narrative emphasizes configuration, integration functional analysis, and structured rollout activities for Oracle Cloud HCM Benefits within Samsonite USA.
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Core HR | HCM |
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2019 | 2020 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2019 | 2020 |
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Time and Attendance | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Apparel and Footwear (SAP AFS) | Retail Management | ERP Services and Operations | n/a | 2010 | 2011 |
In 2010 Samsonite USA implemented SAP Apparel and Footwear (SAP AFS) as its core Retail Management application to standardize apparel and accessory retail processes across the Americas. The deployment targeted merchandising, inventory and wholesale to support company operated retail stores, global brand websites and third party retail partners in the US, Canada and LATAM.
The SAP Apparel and Footwear (SAP AFS) rollout concentrated on category aligned capabilities typical for AFS, including article master and size color matrices, seasonal assortment planning, allocation and replenishment, pricing and promotion configuration, and wholesale order management. Configuration emphasized seasonal product lifecycles and multi brand portfolio handling to accommodate Samsonite brands such as Samsonite, Tumi, American Tourister and others.
Architecture and integrations were designed for omnichannel retail operations, with explicit operational connections to company websites and store point of sale workflows, and integration touch points aligned to APTOS and Salesforce Commerce Cloud where regional retail and digital commerce processes required synchronization. The implementation was positioned to align with a broader S 4 HANA transformation path, ensuring master data and transaction patterns could be mapped forward to an SAP S 4 HANA based target when regional roadmap activities advanced.
Governance and operational ownership for the SAP AFS environment were established under a regional IT model for the Americas, with an emphasis on centralized product and master data governance, regional change control for merchandising processes, and a support and release cadence that reflected multi country retail seasonality. The program emphasized IT and business stakeholder collaboration to steward merchandising, allocation and retail operations across North and Latin American markets.
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Retail Management | ERP Services and Operations |
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2025 | 2026 |
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IT Decision Makers and Key Stakeholders at Samsonite USA
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Apps Being Evaluated by Samsonite USA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Samsonite USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Samsonite USA digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Samsonite USA Technographics
Samsonite USA is a Retail organization based in United States,
with around 4500 employees and annual revenues of $1.30 billion.
Samsonite USA operates a diverse technology stack with applications such as
DocuWare Invoice Processing, Oracle Cloud HCM Benefits and SAP Apparel and Footwear (SAP AFS),
covering areas like AP Automation, Benefits Administration and Retail Management.
Samsonite USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Docuware, a Ricoh Company, Oracle and SAP.
Samsonite USA recently adopted applications including
SAP S/4HANA for Fashion and Vertical Business in 2025, SAP S/4 HANA in 2022 and DocuWare Invoice Processing in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Samsonite USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Samsonite USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Samsonite USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.