Olney, 20832, MD,
United States
Sandy Spring Bank Technographics
Sandy Spring Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sandy Spring Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1134 Sandy Spring Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sandy Spring Bank has purchased the following applications: Fiserv Premier Bank Platform for Core Banking in 2018, Glia AI Management for Chatbots and Conversational AI in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sandy Spring Bank is running and its propensity to invest more and deepen its relationship with Fiserv , Apiture , Q2 Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sandy Spring Bank revenues, which have grown to $497.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sandy Spring Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sandy Spring Bank Tech Stack and Enterprise Applications
Sandy Spring Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Premier Bank Platform | Core Banking | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Sandy Spring Bank implemented Fiserv Premier Bank Platform. The Fiserv Premier Bank Platform was deployed as the bank's Core Banking system to support commercial loan processing and booking workflows across loan operations and commercial lending functions.
The implementation focused on loan origination and operations capabilities, configured to handle commercial loans, lines of credit, letters of credit, and commercial real estate loans. Document generation and preparation workflows were instrumented through Laser Pro, and loan input and booking workflows were executed in the Fiserv Navigator system for both internally prepared documents and attorney prepared documents. Standard operational tasks such as preparing loan files and checklists for funding, post closing review for booking, reviewing title commitments and organizational documents, and monitoring daily index rates were formalized within these application workflows.
Operational coverage centered on the Loan Operations team in coordination with Relationship Managers, Portfolio Managers, branch personnel, title companies, and attorneys to coordinate loan closings and due diligence. Governance practices implemented included checklist driven loan funding gates, post closing review processes for booking, and reconciliations of general ledger accounts, with SBA 1502 Colson monthly reporting integrated into the loan operations cadence. Fiserv Premier Bank Platform, Laser Pro, and Fiserv Navigator together formed the core application and document orchestration stack supporting the bank's commercial lending lifecycle.
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Digital Banking | ERP Services and Operations |
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2020 | 2020 |
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Digital Banking | ERP Services and Operations |
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2020 | 2021 |
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Sandy Spring Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Glia Technologies | Legacy | Glia AI Management | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Sandy Spring Bank deployed Glia AI Management on its website as a Chatbots and Conversational AI solution for customer digital engagement. Glia AI Management was provisioned as the bank's web conversational layer to surface self‑service interactions, triage inquiries and escalate customers to live digital representatives, supporting online account servicing and consumer banking inquiries.
The implementation emphasized core Chatbots and Conversational AI capabilities, including a conversational interface, intent driven routing, agent assist and a centralized administration console for configuration and monitoring. Operational coverage focused on customer service and retail banking digital channels on the bank website, with governance delegated to the digital channels team to manage conversational workflows, content updates and compliance controls.
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Sandy Spring Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Sandy Spring Bank implemented Cisco Webex Meetings. Cisco Webex Meetings is being used on the Sandy Spring Bank website as the institution's Audio Video and Web Conferencing solution, supporting virtual customer interactions and internal meeting workflows to provide browser based meeting joins and hosted conferencing services.
The deployment surfaces Cisco Webex Meetings through the public website to enable scheduling and join flows for external visitors and staff, leveraging vendor hosted meeting infrastructure and browser based media delivery. Functional capabilities in use include video conferencing, screen sharing, meeting recording, scheduling and host access controls, while governance focuses on provisioning of staff hosts, configuration of meeting policies and management of public join points exposed on the website.
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Sandy Spring Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Intelligent Document Processing | Content Management |
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2016 | 2016 |
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Sandy Spring Bank eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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Sandy Spring Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sandy Spring Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Sandy Spring Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Sandy Spring Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Sandy Spring Bank
Apps Being Evaluated by Sandy Spring Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-10-21 | Sandy Spring Bank | Evaluated | FIS Global | FIS Core Banking | Core Banking | ERP Services and Operations |