Torrance, 90504, CA,
United States
Sanrio US Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sanrio US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Sanrio US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sanrio US has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, Microsoft 365 for Collaboration in 2016, Oracle NetSuite Commerce for eCommerce in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sanrio US is running and its propensity to invest more and deepen its relationship with Microsoft , Google , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sanrio US revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sanrio US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Infor Lawson | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | Calsoft Systems | 2020 | 2020 |
In 2020, Sanrio, Inc. transitioned from Infor Lawson on AS400 to Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform. Sanrio engaged Calsoft Systems to take over the Dynamics 365 Finance and Operations implementation, and Calsoft led the integration and cutover work with reported timelines that include a five month completion window after engagement and an overall go live within eight months of Calsoft taking over, totaling 14 months from the project start.
The Dynamics 365 for Finance and Operations deployment was scoped for a midmarket footprint, supporting approximately 20 named users in Torrance, California, and focused on core finance and supply chain business functions. Implemented financial modules included General Ledger, Accounts Receivable, Accounts Payable, National Account processing, Fixed Assets, and Bank integrations, while supply chain modules covered Sales Order Processing, Shipping, Purchase Order Processing, Receiving, and Warehouse and Inventory Management.
Architecturally the solution was delivered into a cloud environment to replace the AS400 architecture, improving remote access and operational continuity during Covid-19 conditions. The project required rebuilding and testing more than 30 critical interfaces across B2B, B2C, 3PL, and internal applications, explicitly including order, invoice and AR flows, ASN and shipping messages, PO, receiving and AP flows, and integrations with eCommerce endpoints such as sanrioonline.com and Amazon. Calsoft Systems worked jointly with Sanrio engineers to complete interface design, system integration testing, and cutover validation for Microsoft Dynamics 365 for Finance and Operations.
Project governance was restructured during delivery, with a change in IT leadership and reorganization of accounting and logistics teams, and Calsoft Systems supplying strengthened project management, solution design, documentation, user training, and post go live support. The implementation produced consolidated units of measure, improved data consistency and visibility across finance and logistics, and established a stronger accounting foundation, while the case study reports go live without major issues and without exceeding budget.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Sanrio US implemented Microsoft 365 as its Collaboration platform. Public signals on the Sanrio US website indicate the organization uses Microsoft 365 to support corporate collaboration and content workflows, with observable artifacts tied to Microsoft 365 usage.
The Microsoft 365 deployment aligns to core Collaboration capabilities, including Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for synchronous collaboration, and OneDrive for Business for file synchronization and sharing. The implementation is provisioned as a cloud SaaS subscription for Sanrio US corporate employees, with category-aligned governance such as centralized administration, identity and access controls, and policy-driven content governance to support communications and productivity workflows.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2010 | 2010 |
In 2010, Sanrio US implemented Oracle NetSuite Commerce to power its eCommerce storefront and digital sales channels. Oracle NetSuite Commerce was provisioned as the central storefront platform for Sanrio US, serving product presentation, cart and checkout flows, and order capture for the company’s online business.
Configuration centered on category-aligned eCommerce modules, including catalog management and product merchandising, shopping cart and checkout workflows, customer account management, order management and fulfillment orchestration, promotions and pricing rule engines, and content management for product and campaign pages. Site search, navigation and storefront merchandising capabilities were configured to support product discovery and campaign-driven merchandising within Oracle NetSuite Commerce.
Operational coverage targeted Sanrio US digital commerce operations and aligned merchandising, customer service and order operations under a centralized storefront governance model. Implementation included governance workflows for catalog approvals, promotion scheduling and release management, plus role-based access for merchandising and operations to maintain catalog and promotion lifecycle. The deployment positioned Oracle NetSuite Commerce as the primary eCommerce engine for Sanrio US, centralizing digital merchandising and order processing workflows.
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eCommerce | eCommerce |
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2013 | 2013 |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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