ScanSource
6 Logue Ct,
Greenville, 29615, SC,
United States
Greenville, 29615, SC,
United States
1 864-288-2432
Professional Services
ScanSource Technographics
ScanSource Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ScanSource and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2100 ScanSource employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ScanSource has purchased the following applications: FIS GETPAID for AR Automation in 2019, UKG Pro HCM (ex UltiPro HCM) for Core HR in 2016, Vistex Price Management for Price Optimization in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ScanSource is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ScanSource revenues, which have grown to $3.26 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ScanSource intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ScanSource Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, ScanSource implemented FIS GETPAID as an AR Automation deployment to centralize collections reporting and activity tracking for accounts in default. The initiative targeted preparation of monthly management reporting for accounts with defaults exceeding ten thousand dollars $10,000.00 for utilization by FS Management, and it emphasized effective utilization of operational systems including FACTS, FIS GETPAID, and Electronic Customer Files.
Configuration work focused on management reporting templates, account activity logging and the capture of Getpaid History Notes, and electronic customer file maintenance workflows. Standard AR Automation functional capabilities were employed, including automated aging and exception reporting aligned to the ten thousand dollar default threshold, plus workflow-driven collection task orchestration to enforce guideline and procedures.
FIS GETPAID was integrated with FACTS and the Electronic Customer Files to centralize customer records, collection notes, and history for accounts within the portfolio. Operational coverage included collections and accounts receivable teams, with consolidated visibility provided to FS Management for monthly review and oversight.
Governance and process controls were put in place to require generation and active maintenance of account activity, specifically electronic customer file entries and Getpaid History Notes, to ensure documentation related to collection activity met the requirements of the Fair Debt Collection Act. Rollout emphasized adherence to the company guidelines and procedures for collections workflow and audit trail maintenance.
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ERP Financial | ERP Financial Management |
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2014 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, ScanSource implemented UKG Pro HCM (ex UltiPro HCM) to centralize Core HR functions and support its distribution center workforce, including frontline supervisors in outbound operations. The deployment positioned UKG Pro HCM as the authoritative system for employee master data, role and job records, and manager-driven HR transactions for hourly and salaried associates.
The implementation of UKG Pro HCM included Core HR capabilities such as employee records and organizational management, time off and absence administration, manager self-service for PTO coverage and shift assignments, and performance and training recordkeeping. Configuration emphasized supervisor workflows for coaching, disciplinary actions, and tracking of required certifications including lift operator qualification and safety training, aligning HR processes with operational requirements.
Operationally, UKG Pro HCM was used by HR teams and distribution center leadership to coordinate staffing, certification status, and leave coverage with support functions such as quality, inventory, replenishment, inbound, and maintenance. The system served as the central source for associate qualifications and availability, enabling supervisors to assign cross-training, manage resources, and ensure continuity of operations during PTO coverage or leadership absence.
Governance centered on role-based access for supervisors and HR practitioners, formalized approval workflows for time and absence, and structured recordkeeping for training and safety compliance. Process changes included standardized manager-controlled workflows for hiring, onboarding, certification administration, and performance documentation, positioning UKG Pro HCM to support operational accountability in ScanSource distribution environments.
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Employee Experience | HCM |
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2025 | 2025 |
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Payroll | HCM |
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2013 | 2018 |
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Payroll | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vistex | Legacy | Vistex Price Management | Price Optimization | ERP Services and Operations | n/a | 2021 | 2022 |
In 2021, ScanSource implemented Vistex Price Management. The deployment targeted Price Optimization for its global wholesale distribution operations, centralizing pricing and finance workflows across EMEA and North America.
The implementation leveraged Vistex SAP margin optimization solutions and configured the SAP Data Maintenance pricing option to automate Special Pricing Agreement management, data cleansing, and chargeback and contract processes. Vistex Price Management was configured to reduce manual SPA entry and to streamline reconciliation and claim preparation workflows through centralized pricing data maintenance and automated pricing rules.
The solution was integrated with ScanSource SAP ERP systems to operationalize margin calculations, contract chargebacks, and pricing updates, supporting pricing and finance teams in EMEA with a subsequent North America rollout. Operational coverage focused on pricing and finance business functions within global wholesale distribution, consolidating SPA processing and pricing data stewardship.
Rollout followed a multi region sequence with Europe go live followed by North America, and included process restructuring for SPA entry, reconciliation, and claims preparation. Vistex documentation reports the project dramatically reduced manual SPA entry, improved reconciliation, and sped claim preparation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2014 | 2015 |
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Logistics Management | SCM |
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2014 | 2015 |
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Supply Chain Management | SCM |
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2014 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Master Data Management | PaaS |
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2016 | 2017 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at ScanSource
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ScanSource Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ScanSource Technographics
ScanSource is a Professional Services organization based in United States,
with around 2100 employees and annual revenues of $3.26 billion.
ScanSource operates a diverse technology stack with applications such as
FIS GETPAID, UKG Pro HCM (ex UltiPro HCM) and Vistex Price Management,
covering areas like AR Automation, Core HR and Price Optimization.
ScanSource has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, UKG and Vistex.
ScanSource recently adopted applications including
WTW Expert in 2025, Vistex Price Management in 2021 and Mindmatrix Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ScanSource’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ScanSource’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ScanSource technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.