Vienna, 1120,
Austria
Schrack Seconet Technographics
Schrack Seconet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Schrack Seconet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 737 Schrack Seconet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Schrack Seconet has purchased the following applications: Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2022, Umami for Analytics and BI in 2022, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Schrack Seconet is running and its propensity to invest more and deepen its relationship with Oracle , Umami , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Schrack Seconet revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Schrack Seconet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Schrack Seconet Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | Primeone Business Solutions | 2022 | 2022 |
In 2022 Schrack Seconet implemented Oracle Field Service Cloud (ex TOA ETAdirect) as its Field Service Management platform to centralize scheduling and improve coordination across six Austrian branch offices. The initiative targeted the company’s technical support organization, which supports 330 technicians, and was intended to replace manual spreadsheet driven scheduling with an automated, cloud based scheduling and workforce management capability.
Oracle Field Service Cloud was configured to provide core Field Service Management functionality including skills based scheduling, travel and appointment optimization, parts reservation and linkage to service orders, and a mobile technician application for order import, service reporting, time capture, and material consumption registration. The deployment emphasized real time visibility for service administrators into service orders, equipment components, and technician actions, and automated standard background processes so field staff could focus on service delivery.
Schrack Seconet used Oracle Integration Cloud to integrate Oracle Field Service Cloud with its Microsoft NAV ERP and ServiceNow ticketing system, creating a central interface for scheduling that synchronizes service orders, parts availability, and ticket status. Primeone Business Solutions served as the implementation partner, leading a proof of concept and guiding the program from concept through initial deployment, with first branch go lives in March 2021 and an initial user base of 50 moving toward a full roll out for all field technicians.
Governance and operational change centered on centralizing data flows and real time coordination between branch offices, warehouses, internal and external technicians, service partners, and customers, with ongoing development plans to extend integrations to additional non Oracle products. The delivery focused on instrumenting field workflows, standardizing service order orchestration, and providing administrators and technicians with an integrated, auditable scheduling and execution platform.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Umami | Legacy | Umami | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
|
2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
|
2001 | 2001 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Schrack Seconet
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Schrack Seconet Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||