Las Vegas, 89119, NV,
United States
Scientific Games Technographics
Scientific Games Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Scientific Games and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5600 Scientific Games employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Scientific Games has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2021, Sterling Background Check for BackGround Screening in 2020, Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Scientific Games is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Scientific Games revenues, which have grown to $2.27 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Scientific Games intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Scientific Games Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2021 | 2022 |
In 2021, Scientific Games deployed Oracle Cloud ERP as its enterprise financial system, migrating from Oracle E-Business Suite to establish a standardized ERP Financial platform for corporate finance and Global Business Services. The implementation positioned Oracle Cloud ERP as the authoritative source for core accounting and procurement functions across Scientific Games corporate finance, controllership, and finance business partner teams.
The Oracle Cloud ERP deployment encompassed a full suite of financial modules, including Accounts Receivable and Collections, Accounts Payable, Cash Management, General Ledger, Fixed Assets, Intercompany, Procurement and Sourcing, and Project Costing. Oracle Cloud ERP was configured and tuned to support chart of accounts structures, segment reporting and project accounting, and the program emphasized hands-on configuration to align ledger, segment and legal entity requirements with reporting needs.
Integrations were scoped to link Oracle Cloud ERP with upstream feeder systems and business processes, explicitly including HR payroll and benefits, procurement systems, real estate workflows, sales commission sources, tax and treasury feeds. The program targeted global operational coverage, coordinating corporate, regional and operating unit finance teams, and it included M&A legal entity restructuring and REIT conversion requirements as part of the integration and systems roadmap.
Governance for the Oracle Cloud ERP program centered on finance-led solution design and release management, with responsibilities for requirements gathering, technical design documentation, integration, conversion, cutover and comprehensive testing cycles including System Integration Testing and User Acceptance Testing. Change management and release adoption were managed by the finance leadership team, delivering training on new Oracle Cloud ERP features and driving alignment between Information Technology and finance subject matter experts.
The deployment established a centralized operating model for finance and supply chain accounting, with the Director level finance application owner providing ongoing strategic direction, process standardization and oversight of configuration, automation and reporting requirements. Oracle Cloud ERP serves as the core ERP Financial backbone for Scientific Games, enabling consistent accounting structures, controlled release cadence and integration of finance processes across the global organization.
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Expense Management | ERP Financial Management |
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2009 | 2009 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2020 | 2020 |
In 2020, Scientific Games implemented Sterling Background Check to centralize and operationalize its BackGround Screening workflows across security, talent acquisition, and HRIS functions. The deployment was positioned to support Compliance Background Screening Analysts responsible for initiating, analyzing, tracking, and adjudicating background investigations for new hires, promotions, key employees, contractors and consultants.
The Sterling Background Check implementation focused on core case management capabilities, including order initiation and prioritization, adjudication workflows, status tracking, conditional clearance handling, and consolidated weekly BGI status reporting. Configuration work emphasized jurisdictional rule sets and adjudication guidelines, support for Digital Fingerprinting program administration, and scripted processes to handle complex visa, citizenship and foreign jurisdiction record obtainment.
Operational integration was applied to HRIS and talent workflows, with explicit links to WorkDay and internal HRIS personnel notification processes, and coordination with Jira for ticketing and case tracking. The environment also relied on external data and submission endpoints that the analyst role engages directly, including Sterling testing systems, Lexis Nexis and Thomson Reuters database services for research, and formal fingerprint submission channels to CJIS, the FBI, state agencies and the Royal Canadian Mounted Police for licensing and enhanced vetting.
Governance and process controls were implemented to align adjudication to company guidelines, GDPR and EEOC pre and post adverse action requirements, and to establish escalation paths to the Director of Compliance, Investigations. Operational rules included permissible purpose declarations for jurisdictional research, BGI waiver protocols, daily reconciliation of background status across multiple personnel platforms, and analyst-level responsibilities for accurate data entry, dispute handling and communication with internal sponsors and external service providers.
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Core HR | HCM |
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2014 | 2018 |
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Core HR | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2013 | 2013 |
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Recruiting | HCM |
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2013 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Scientific Games implemented Oracle Field Service Cloud (ex TOA ETAdirect) to support Field Service Management across its service organization. The Oracle Field Service Cloud implementation was integrated into a broader field operations stack that included Astea Smart Services for scheduling, Siebel Service Request for case intake, Order Management and Inventory systems, and a custom mobile app used by technicians. The deployment emphasized orchestration of service orders and technician ETA management to unify scheduling and mobile execution.
Configuration work focused on Field Service Management capabilities within Oracle Field Service Cloud, including scheduling and dispatch logic, ETA and appointment orchestration, technician work execution, and mobile work confirmation. The custom mobile app was configured to capture on-site activities, parts consumption and work completion, feeding status updates back into Oracle Field Service Cloud. Conditional routing and appointment window controls were applied to align field assignments with operational constraints.
Integrations tied Oracle Field Service Cloud to Astea Smart Services for scheduling coordination, to Siebel Service Request for service intake and case handoffs, to Order Management for work order creation, and to Inventory systems for parts reservation and consumption. Data synchronization patterns addressed work order creation, technician assignment, ETA updates, parts allocation and completion confirmations, creating an end to end service orchestration flow. These integrations enabled a connected workflow from case intake through field execution.
Operational governance concentrated on aligning Siebel service workflows with Oracle Field Service Cloud orchestration and the custom mobile app, standardizing dispatch procedures and parts management processes. Process controls were established for work acceptance, assignment and completion confirmations to ensure consistent field execution across the service organization. Oracle Field Service Cloud served as the central Field Service Management engine, coordinating scheduling, mobile execution and inventory informed dispatching.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Editing | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Test Automation Platform | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Scientific Games
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Scientific Games Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||