Marysville, 43041, OH,
United States
The Scotts Miracle-Gro Company Technographics
The Scotts Miracle-Gro Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Scotts Miracle-Gro Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7300 The Scotts Miracle-Gro Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Scotts Miracle-Gro Company has purchased the following applications: Serrala FinanceSuite Accounts Payable for AP Automation in 2002, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2012, Google Cloud Vertex AI for Generative AI Platforms in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Scotts Miracle-Gro Company is running and its propensity to invest more and deepen its relationship with Serrala , xSuite Group GmbH , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Scotts Miracle-Gro Company revenues, which have grown to $4.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Scotts Miracle-Gro Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Scotts Miracle-Gro Company Tech Stack and Enterprise Applications
The Scotts Miracle-Gro Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite Accounts Payable | AP Automation | ERP | n/a | 2002 | 2002 |
In 2002, The Scotts Miracle-Gro Company implemented Serrala FinanceSuite Accounts Payable to establish an AP Automation layer across its finance operations. The deployment focused on the Marysville, Ohio finance organization and was aligned with the company’s existing SAP R/3 transactional landscape.
The Serrala FinanceSuite Accounts Payable implementation included typical AP Automation capabilities such as electronic invoice capture and classification, workflow-based approval routing, exception processing, and automated posting orchestration to the ERP. Configuration work emphasized rules-based invoice validation and vendor master synchronization to reduce manual entry for Accounts Payable teams.
Integration work explicitly coordinated Serrala FinanceSuite Accounts Payable with SAP R/3 transaction flows and with SAP R/3 data retention activities. The program drew on prior SAP R/3 DART experience, performing data extraction, DART installation and configuration, and updates to ensure compliance with IRS data retention requirements while mapping invoice and vendor data between systems.
Governance and rollout centered on detailed process documentation and training for finance and AP staff, consistent with prior DART engagements where documentation and compliance were primary deliverables. The implementation effected workflow normalization across AP functions, formalized approval controls, and established data retention practices linked to SAP R/3 and DART to support audit and tax compliance.
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AP Automation | ERP |
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2016 | 2016 |
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ERP Financial | ERP |
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2020 | 2021 |
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ERP Financial | ERP |
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2018 | 2018 |
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ERP Financial | ERP |
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2004 | 2004 |
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ERP Financial | ERP |
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2014 | 2014 |
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The Scotts Miracle-Gro Company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2012 | 2012 |
In 2012, The Scotts Miracle-Gro Company deployed UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) as its Time and Attendance platform for hourly workforce management at the Orrville and Marysville sites. The implementation established centralized time capture, schedule enforcement, and workforce scheduling to support payroll and HR operations across manufacturing and distribution functions.
Configuration work focused on core Time and Attendance modules including punch capture, timecard processing, schedule management, exception handling, and accrual tracking, with site-specific time rules and pay policies implemented to reflect local work rules and shift patterns. The UKG Workforce Central Timekeeper application was configured to produce auditable time records and to enforce attendance policies consistently across both sites.
Project leadership delivered the rollout at Orrville and Marysville and included formal policy changes, structured change management initiatives, and targeted end-user training to operationalize UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper). Governance adjustments aligned timekeeping ownership between operations and HR, and training emphasized adherence to time rules and exception workflows to standardize Time and Attendance administration.
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Workforce Management | HCM |
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2012 | 2012 |
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The Scotts Miracle-Gro Company AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Vertex AI | Generative AI Platforms | AI Development | n/a | 2024 | 2024 |
In 2024, The Scotts Miracle-Gro Company deployed Google Cloud Vertex AI as part of a Generative AI Platforms initiative to embed an AI-powered agent into its customer and retail engagement workflows. The implementation introduced a first-of-its-kind gardening sommelier application that delivers tailored product recommendations and gardening advice through natural language prompts, with the full name Google Cloud Vertex AI used as the underlying model hosting and orchestration layer.
The application configuration centers on a conversational agent built on Vertex AI and Google’s Gemini models, configured to surface product knowledge and context-aware recommendations previously contained in a 450-page training document. The AI agent is delivered as a mobile-accessible app enabling field sales associates to query product suitability by season and specific growing environments, and to share responses directly with retail partners and consumers in real time.
Integrations explicitly include Google Workspace and other Google Cloud services to support work mobility and productivity across ScottsMiracle-Gro’s workforce, while Vertex AI and Gemini models handle natural language understanding and response generation. Operational scope began as an internal pilot and is scheduled for phased rollout to more than 1,000 in-store field sales associates ahead of peak lawn and garden season, with a subsequent planned consumer-facing release across multiple channels.
Governance and rollout follow a staged testing approach, using the pilot to refine prompts and knowledge retrieval workflows before broader distribution to the sales organization, and then to consumers. The initiative empowers ScottsMiracle-Gro field sales associates to provide more meaningful product recommendations and advice, improving retailer and consumer engagement, while leveraging Google Cloud Vertex AI within the Generative AI Platforms category to centralize conversational product knowledge and field enablement.
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The Scotts Miracle-Gro Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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The Scotts Miracle-Gro Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Sales Automation | CRM |
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2016 | 2016 |
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The Scotts Miracle-Gro Company EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2015 | 2016 |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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Financial Consolidation and Close | EPM |
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2019 | 2019 |
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The Scotts Miracle-Gro Company IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2014 | 2014 |
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The Scotts Miracle-Gro Company Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2012 | 2012 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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The Scotts Miracle-Gro Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The Scotts Miracle-Gro Company
Apps Being Evaluated by The Scotts Miracle-Gro Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-11-18 | The Scotts Miracle-Gro Company | Evaluated | SAP | SAP S/4 HANA Group Reporting | Financial Consolidation and Close | EPM |