Waltham, 2451, MA,
United States
SeaChange International Technographics
SeaChange International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SeaChange International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 SeaChange International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SeaChange International has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Oracle Netsuite OpenAir for Professional Services Automation in 2013, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SeaChange International is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SeaChange International revenues, which have grown to $62.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SeaChange International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SeaChange International Tech Stack and Enterprise Applications
SeaChange International ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, SeaChange International implemented Oracle NetSuite ERP. The Oracle NetSuite ERP deployment targeted ERP Financial functions across the company, aligning finance and professional services operations for a 250 employee firm in the United States.
Configuration focused on core financial management capabilities including general ledger, accounts receivable, accounts payable, billing and revenue management, expense processing, and financial reporting. The implementation included chart of accounts rationalization and automated invoice generation workflows to standardize period close and billing cycles.
Integrations were facilitated between Oracle NetSuite ERP, OpenAir, and Jira to automate cross-system workflows. The integration work connected time and project data from OpenAir and issue and ticket status from Jira into NetSuite to streamline time to billing and to synchronize project financials, implemented using API based cloud connectors and scheduled data synchronization.
Operational scope covered finance and professional services delivery teams, with governance established around master customer records, account mappings, and reconciliation workflows. Rollout emphasized staged adoption and process controls to embed the ERP Financial system into billing, project accounting, and financial close processes.
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Expense Management | ERP |
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2013 | 2013 |
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SeaChange International ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, SeaChange International implemented Oracle Netsuite OpenAir as a core Professional Services Automation platform to standardize project delivery and financial tracking. SeaChange International is a United States professional services firm with roughly 250 employees, and the deployment was scoped to support professional services operations including project delivery, resource management, and finance teams.
The Oracle Netsuite OpenAir deployment covered standard Professional Services Automation functional modules including project management, resource scheduling and utilization, time and expense capture, project accounting, and billing configuration. Configuration emphasized automated approval workflows and schedule-driven resource allocation, with process design focused on consistent time-entry controls and invoice orchestration to align project and financial records.
Integrations were facilitated between Oracle Netsuite OpenAir, NetSuite ERP, and Jira to enable automation across project and financial systems. The integration work synchronized project master data and financial postings with NetSuite, and linked Jira issues and work logs to OpenAir time and project records to automate time capture and accelerate billing handoffs. Governance established centralized oversight for project and billing processes, standardized approval routing, and operational rules to ensure consistent project-to-invoice traceability across the integrated stack.
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SeaChange International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, SeaChange International deployed Adobe Connect on its public website. Adobe Connect serves as an Audio Video and Web Conferencing application supporting external-facing webinars and web meetings delivered through the corporate site.
Configuration centers on persistent meeting rooms, scheduled webinar sessions, screen sharing, session recording, and attendee management, with Adobe Connect meeting templates and content upload workflows set up for slide decks and multimedia assets. The deployment leverages Adobe Connect host and presenter role constructs to control moderation, breakout sessions, and recording permissions, and provisions on-demand playback through the website interface for external participants.
The implementation is web-embedded, with meeting join flows launched from the SeaChange website and sign-up workflows handled on-site. Operational coverage focuses on client-facing functions including training delivery, client briefings, and sales demonstrations, with hosting and administration centralized within an internal admin team. User provisioning and access control are implemented via site accounts aligned to Adobe Connect room permissions.
Governance established standardized scheduling, host training, and content moderation processes to maintain consistent session delivery across client engagements. The rollout emphasized web-based embedding and centralized administration, integrating conferencing workflows into SeaChange’s public site rather than relying solely on desktop meeting links.
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2016 | 2016 |
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SeaChange International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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SeaChange International ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2019 | 2019 |
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SeaChange International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at SeaChange International
Apps Being Evaluated by SeaChange International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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