Servcorp Exchange Square
44 Market St,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9089 8900
Leisure and Hospitality
Servcorp Exchange Square Technographics
Servcorp Exchange Square Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Servcorp Exchange Square and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Servcorp Exchange Square employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Servcorp Exchange Square has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2012, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Dropbox Business for Enterprise Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Servcorp Exchange Square is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Servcorp Exchange Square revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Servcorp Exchange Square intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Servcorp Exchange Square Tech Stack and Enterprise Applications
Servcorp Exchange Square AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, Servcorp Exchange Square implemented LiveChat on its public website in Australia to provide a customer-facing conversational interface within the Chatbots and Conversational AI category. The deployment targeted the site serving prospective tenants and on-site guest services, with configuration sized for a 30-person office location and small reception team.
LiveChat was embedded as a website chat widget, configured for live agent handling and standard conversational features typical of the Chatbots and Conversational AI category. Configurations included agent console access for reception staff, canned responses for common inquiries, chat transcripts for record keeping, and proactive chat invitations to engage visitors.
Operational coverage was limited to the Exchange Square site and aligned to front-desk hours, with agents operating the LiveChat console from browsers or mobile apps. There are no explicit third party system integrations documented, the implementation is described solely as LiveChat on the corporate website.
Governance and process changes focused on routing web inquiries into on-site reception workflows, establishing chat shift responsibilities and transcript review practices for handoff to telephone or in-person follow up. The narrative centers on a lightweight, site-level conversational deployment using LiveChat as the Chatbots and Conversational AI solution.
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Servcorp Exchange Square Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Servcorp Exchange Square implemented Cisco Webex Meetings. The deployment uses Cisco Webex Meetings, classified as Audio Video and Web Conferencing, embedded on the company website to provision browser-accessible virtual meeting rooms for clients and staff. The implementation targets a single-site office in Australia for a 30 employee Servcorp Exchange Square location, aligning conferencing capability with hospitality front-desk and client services workflows. The application is used to surface meeting links and scheduling options directly from the website booking flow, enabling external clients and internal staff to join virtual sessions without additional on-premises conferencing hardware.
Functional capabilities deployed include scheduled and ad hoc video meetings, participant management, screen sharing, and meeting link distribution, consistent with Audio Video and Web Conferencing functionality. Architecture follows a vendor-hosted SaaS model with the website embedding acting as the primary user access surface, minimizing local infrastructure needs. Operational scope is focused on reception, client services, and office management teams at the Exchange Square site, with site-level user provisioning and scheduling processes governing usage and access.
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Collaboration | Collaboration |
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2015 | 2015 |
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Servcorp Exchange Square Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dropbox | Legacy | Dropbox Business | Enterprise Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Servcorp Exchange Square implemented Dropbox Business as its Enterprise Content Management platform and is using Dropbox Business on their website. The deployment was scoped to a 30 employee office, creating a cloud-first content repository for client-facing documents and internal operational files.
The Dropbox Business configuration leveraged core Enterprise Content Management capabilities including secure file synchronization across devices, team folders for group-level organization, shared link controls and version history for document governance. Administration was centralized through the Dropbox Business admin console with user provisioning, role based access controls and policy settings to manage permissions and collaboration.
Operational coverage includes front desk, client services and back-office workflows where web-hosted collateral and downloadable documents are served from the central repository. Governance centered on centralized administration and folder-based access workflows to standardize sharing and retention practices across the small office.
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Web Content Management | Content Management |
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2013 | 2013 |
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Servcorp Exchange Square CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics, Sales Analytics, Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2016 | 2016 |
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Servcorp Exchange Square IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Servcorp Exchange Square CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Servcorp Exchange Square
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Servcorp Exchange Square Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Servcorp Exchange Square IT executives and key decision makers. This section highlights Servcorp Exchange Square's latest recorded technology evaluations, including SAP Business One for ERP Financial on 2026-02-24 and INFOPRO ICBA System for Core Banking on 2025-10-31. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Servcorp Exchange Square digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-24 | Servcorp Exchange Square | Evaluated | SAP | SAP Business One | ERP Financial | ERP |
| 2025-10-31 | Servcorp Exchange Square | Evaluated | INFOPRO | INFOPRO ICBA System | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Servcorp Exchange Square Technographics
Servcorp Exchange Square is a Leisure and Hospitality organization based in Australia,
with around 30 employees and annual revenues of $1.0 million.
Servcorp Exchange Square operates a diverse technology stack with applications such as
LiveChat, Cisco Webex Meetings and Dropbox Business,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Enterprise Content Management.
Servcorp Exchange Square has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Cisco Systems and Dropbox.
Servcorp Exchange Square recently adopted applications including
Microsoft Entra ID (formerly Azure Active Directory) in 2022, Cisco Webex Meetings in 2021 and Dropbox Business in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Servcorp Exchange Square’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Servcorp Exchange Square’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Servcorp Exchange Square technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.