AI Buyer Insights:

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

Service Logic
Location
650 S. Tryon Street, Suite 1000,
Charlotte, 28202, NC,
United States
Website
https://www.servicelogic.com/
Phone
1 980-294-1260
Artw industry
Professional Services
Employee
Revenue

Service Logic Technographics

Service Logic Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Service Logic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4100 Service Logic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Service Logic has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2013, Arcoro ATS for Applicant Tracking System in 2020, Volaris Key2Act Signature for Field Service Management in 2013 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Service Logic is running and its propensity to invest more and deepen its relationship with Microsoft , Arcoro , Paylocity or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Service Logic revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Service Logic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Service Logic Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics GP ERP Financial ERP Financial Management n/a 2013 2013
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Arcoro Legacy Arcoro ATS Applicant Tracking System HCM n/a 2020 2020
Payroll HCM 2018 2018
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Volaris Group Legacy Volaris Key2Act Signature Field Service Management ERP Services and Operations n/a 2013 2013
In 2013, Service Logic implemented Volaris Key2Act Signature. Volaris Key2Act Signature was adopted as the companys Field Service Management platform to centralize contract billing, service call processing, and month end revenue workflows across accounting, sales, and service operations. The implementation configured explicit contract management capabilities including multi million dollar contract tracking, Auto and Non Auto billing schedules, contract addendums and cancellations, and a formalized revenue recognition process for maintenance accounts. Service call management features were used to support a mass close process for completed service calls and to produce operational and financial reports for executive review. The deployment included reporting and tooling to monitor contract performance and accounts receivable activity. Integrations were implemented with Microsoft Dynamics GP for cash application and general ledger reconciliation, reflecting documented use of Microsoft Dynamics Key2Act class workflows in accounting processes. Operational coverage emphasized coordination between Sales, Accounting, and Service teams to ensure contract inception, billing, and collections were aligned with operational tasking and job accounting. Governance and process changes accompanied the technical rollout, including a company wide contract renewal procedure, centralized contract file retention in both hard and digital formats, and standardized month close activities that reclassified vendor credits and completed job accounting. These procedural controls supported the configured capabilities in Volaris Key2Act Signature and formalized cross functional workflows for contract billing and revenue recognition.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2024 2024
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2022 2022
Survey and Questionnaire Collaboration 2023 2023
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2022 2022
Customer Analytics CRM 2024 2024
Customer Experience CRM 2018 2018
Marketing Analytics CRM 2024 2024
Marketing Analytics CRM 2024 2024
Marketing Analytics CRM 2024 2024
Marketing Analytics, Lead Generation CRM 2018 2018
Marketing Automation CRM 2023 2023
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2024 2024
Sales Automation, CRM, Sales Engagement CRM 2009 2009
Tag Management CRM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2024 2024
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at Service Logic
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Service Logic Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Service Logic Technographics

Service Logic is a Professional Services organization based in United States, with around 4100 employees and annual revenues of $2.00 billion.

Service Logic operates a diverse technology stack with applications such as Microsoft Dynamics GP, Arcoro ATS and Volaris Key2Act Signature, covering areas like ERP Financial, Applicant Tracking System and Field Service Management.

Service Logic has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Arcoro and Volaris Group.

Service Logic recently adopted applications including Olark Live Chat in 2024, Craft CMS in 2024 and Acoustic Analytics (formerly IBM Tealeaf) in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Service Logic’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Service Logic’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Service Logic technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.